Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration, user-friendly interface, and unique features like URL parameter conditions. It's praised for boosting sales and conversion rates through free gift offers. Despite a higher price point, its additional functionality and glitch-free operation provide value. The responsive and knowledgeable support team, along with a live chat feature, are appreciated for quick customization and issue resolution. Merchants report increased average order value and movement of slow-selling items. Features allowing customers to claim gifts and use both BOGO and discount codes are also highly valued.

November 15, 2022

This app help us boost our sales by more than 50%. The app works like magic and a big thanks to the whole team for helping us with the installation. Everything was so fast and very professional.

NeiPack
Mexico
5 months using the app
Secomapp replied November 17, 2022

Hope you are having a wonderful day NeiPack,

We really appreciate your wonderfully kind review! Our entire team is over the moon right now! Thanks to your support, we will definitely keep working harder and harder to improve the features and experience for our loyal customers.

If you require any assistance at all, please contact us by live chat or email at support@secomapp.com. We are always there if you need us!

All the best!
Hannah
Free Gifts - Customer Support Team.

December 2, 2018

App has worked as advertised, and support has been very helpful. We will continue to use it. We would recommend to other Shopify stores.

ChildTherapyToys
United States
5 months using the app
February 4, 2021

This excellent APP and technical team solved all the problems of installation and use for us in an efficient and timely manner. Secomapp covered almost all the promotional offers we needed. 5 our of 5 for this one!

Oden's eye
Hong Kong SAR
5 months using the app
Secomapp replied February 5, 2021

Thank you so much for your awesome review! We are so proud to hear that Free Gifts app now will be a part of your website.

March 15, 2023

Super simple app, very easy to use and set up offers quickly. Have not had any major issues with other site functionalities. The support team has been available every step of the way - even during the trial period - Anne, Louis and Chica were amazing and super helpful in answering all of my questions.

BondiBoost.com
United States
5 months using the app
Secomapp replied March 22, 2023

Good day BondiBoost.com!

Anne, Louis and Chica are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
BOGOS - Customer Support Team.

October 1, 2021

Very useful app and helpful support team.
Very quick response time.
The app was installed quickly for me the team

Kallyc
Greece
5 months using the app
Secomapp replied October 2, 2021

Good day Kallyc,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Ellie
Free Gifts - Customer Support Team.

November 13, 2022

They are so helpful and is always ready to help. I might be rude or impatient but they are just always accomodating and friendly. I'm very grateful for their help, and this app is super useful and easy to use. 10 stars if I could give:) Thank you guys!

Newentor AU
Hong Kong SAR
5 months using the app
Secomapp replied November 14, 2022

Hi Newentor AU,

How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app.

May you need further assistance, please contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

June 6, 2017

Works great!! I've had no issues so far

Letscatchwaves
United States
5 months using the app
November 9, 2022

A good app indeed. Easy to install and set up no need any tech knowledge.
Customer services are very friendly and helpful and almost instant responded.
Highly recommend if you need a BOGO app.

DEXSHELL STORE
Hong Kong SAR
5 months using the app
Secomapp replied November 10, 2022

Dear DEXSHELL STORE,

Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.

If you need further support, we will always be ready to give you a hand via our live chat or support@secomapp.com!

Best regards,
Hannah
Free Gifts - Customer Support Team.

November 15, 2022

We were searching for a GWP app that would do everything we needed it to do for what felt like forever, and we finally found this and it's perfect! Lots of functionality and customization, an easy way to test and get a link to only show the deals to certain customers, and the customer service is VERY responsive and very helpful. They helped match the design to our store within about 2 minutes. Definitely recommended!

Verve Culture
United States
5 months using the app
Secomapp replied November 17, 2022

Greetings Verve Culture,

We just received your glowing review and we couldn't be any happier :D
With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time!

Our team will be right here over at Live chat or in the email support@secomapp.com if you ever need us! Let us know and we will be right there to assist!

Much appreciated!
Hannah
Free Gifts - Customer Support Team

May 8, 2024

LIMO was so helpful, she fixed all my problems and set up the offer I was struggling with. Amazing support!

Snatched
Australia