BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,334)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer satisfaction through easy-to-set-up buy-one-get-one offers, particularly praising the "Free Gift Buy X Get Y" feature. It integrates seamlessly and offers real-time analytics to manage promotions effectively. The app is noted for its reliable performance over long periods, and the support team, including Mina, Anne, and David, is commended for their quick and effective assistance, even during weekends and holidays.

Edited October 5, 2018

Great support! App has great flexibility and you can even apply deals to only certain variants, very helpful.

Backdrop
United States
Over 2 years using the app
March 18, 2021

This app is brilliant and the help provided by the support team is excellent..
though it is perfect, a little more improvement will make it the best.

Mother Sparsh Store
India
Over 2 years using the app
Secomapp replied March 18, 2021

Good day Mother Sparsh Storem,

You made our day with your trust in Free Gifts app and your awesome review! Your feedback would definitely encourage us to improve our app and keep on providing excellent services to our precious customers.

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Trix
Free Gifts - Customer Support Team.

May 3, 2022

Customer service at its best!
David is at the top, I would say even a genius. Professional staff, I thank him from the bottom of my heart!

Mon Adorable Félin
Israel
Over 2 years using the app
Secomapp replied May 3, 2022

Greetings, Mon Adorable Félin!

We here at Free Gifts love the great vibes you're sending our way:D
David is ecstatic to learn that you are pleased with their assistance!
Our staff will continue to strive for greater excellence in order to improve our service!

Please contact us by Livechat or email at support@secomapp.com if you require assistance.

We're thrilled to have you among us!
Steven
Free Gifts - Customer Support Team

November 27, 2020

We downloaded this app as a last minute decision for Black Friday. We were very impressed with how quickly we were up and running, and the free gift was a great incentive for purchases for Black Friday. Would definitely recommend.

Smartliner USA
United States
Over 2 years using the app
Secomapp replied December 3, 2020

We're thrilled to be a part of your promotion. Thank you for sharing your kind words with us! It means the world to us and our team.

May 2, 2022

The application is very good and meets all my expectations. Also very responsive customer service on chat and email! They meet all the needs. Great

Le Paradis Doux
France
Over 2 years using the app
Secomapp replied May 3, 2022

Hello, Le Paradis Doux.

Thank you so much for your kind thoughts regarding our assistance:D
Your excellent comment has given us a great confidence boost, and we will utilize it to enhance our services!

Please let us know if you need anything; we'll be available via Live Chat and email at support@secomapp.com!

We look forward to supporting you again!

Best regards,
Ellie
Free Gifts - Customer Support Team

Edited June 19, 2023

This is a must-have app! definitely increases conversion rates. Similar applications charge double and also restrict based on traffic, which is absurd. Above everything, excellent customer service! Thanks to Mina, Ellie, David, and Henry for their assistance in customizing the app to match my site. I have no words to thank this wonderful team for providing the best service I have ever received! recommended!!

Epic Loot Shop
Israel
Over 2 years using the app
Secomapp replied May 25, 2022

Epic Loot Shop, have a wonderful day!

Your kindness and love are greatly appreciated by the Free Gifts customer service team.
Ellie, David, and Henry are overjoyed that we have received such a positive review:D

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

I'm glad we're working together!
Ben
Free Gifts - Customer Support Team

March 16, 2021

Thank you so much for the consistent and prompt support! It helped us greatly to resolve our issues and questions on the same day. An improvement point would be to make the app easier to understand (some settings are too wordy / unclear). It'd be great to make it less wordy with clear explanation of the function (e.g. in mouseover text or smaller font).

b.glen Singapore
Singapore
Over 2 years using the app
Secomapp replied March 16, 2021

Hi b.glen Singapore,

This is Trix from Free Gifts - Customer Support Team. We're grateful that you trust our app and use it to promote your business. We have received your feedback on our instructions and that was so awesome. Thanks to your support, we can improve Free Gifts app's features even more.

If you have any further questions, feel free to contact us via our livechat or email us at support@secomapp.com. We are always here for you!

Best regards,
Trix
Free Gifts - Customer Support Team.

November 26, 2021

Amazing support, had an issue with the set up of an offer and the developers where extremely fast to respond and provide a fix.
Would highly recommend this app, very robust and the features are very good,

Skull Crusher Coffee
United Kingdom
About 2 years using the app
Secomapp replied November 26, 2021

Good day Skull Crusher Coffee,

This is Free Gifts - Customer Support Team. Thank you so much for your compliment on Free Gifts app and also for you helpful feedback. Your support means world to us and it would encourage Free Gifts Team to work tirelessly to improve the features for our valued customers.

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always ready to serve!

Best regards,
Trix
Free Gifts - Customer Support Team.

September 29, 2021

The best free gifts app from Shopify. Excellent support, easy to use and it doesn't use coupons to make the gifts, so customers can apply the discount of their affiliate.

MAX PROTEIN®
Spain
About 2 years using the app
Secomapp replied September 29, 2021

Good day MAX PROTEIN®,

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Alex
Free Gifts - Customer Support Team.

July 16, 2021

This app is EXACTLY we were looking for. It doesn't use discount codes to make the gifts, we can make too much different types of promos and we can select what products we can give for free, which quantity of them, with which conditions, etc. We installed it in some of our shops and we are working with it without any problem. Very nice job!

BIG®
Spain
About 2 years using the app
Secomapp replied July 20, 2021

Hi BIG®,

You made our day with your kindness and your awesome review. We are so grateful to have you with us and we could not be happier to have your trust and satisfaction! With the support from our precious customers, we would definitely work harder to improve our app and support.

Should you have any further assistance, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Mitchell
Free Gifts - Customer Support Team.