BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,332)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer satisfaction through easy-to-set-up buy-one-get-one offers, particularly praising the "Free Gift Buy X Get Y" feature. It integrates seamlessly and offers real-time analytics to manage promotions effectively. The app is noted for its reliable performance over long periods, and the support team, including Mina, Anne, and David, is commended for their quick and effective assistance, even during weekends and holidays.

September 29, 2021

The best free gifts app from Shopify. Excellent support, easy to use and it doesn't use coupons to make the gifts, so customers can apply the discount of their affiliate.

MAX PROTEIN®
Spain
About 2 years using the app
Secomapp replied September 29, 2021

Good day MAX PROTEIN®,

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Alex
Free Gifts - Customer Support Team.

July 16, 2021

This app is EXACTLY we were looking for. It doesn't use discount codes to make the gifts, we can make too much different types of promos and we can select what products we can give for free, which quantity of them, with which conditions, etc. We installed it in some of our shops and we are working with it without any problem. Very nice job!

BIG®
Spain
About 2 years using the app
Secomapp replied July 20, 2021

Hi BIG®,

You made our day with your kindness and your awesome review. We are so grateful to have you with us and we could not be happier to have your trust and satisfaction! With the support from our precious customers, we would definitely work harder to improve our app and support.

Should you have any further assistance, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Mitchell
Free Gifts - Customer Support Team.

September 7, 2021

The Support is really helpful and nice, you can ask for help at any time and they will make it resolved for you.

Sanfe
India
About 2 years using the app
Secomapp replied September 7, 2021

Good day to you Sanfe,

We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

December 23, 2021

I used this app to offer "spend X and get Y free" automatically, which is not a feature of Shopify. The customer service from Daisy and Henry was 100%. Blown away by the time and effort they put into getting everything set up for me, even down to colour customisation. App does what it says it will do, is clean, efficient and professional!

BodFood Australia
Australia
About 2 years using the app
Secomapp replied January 12, 2022

Good day to you BodFood Australia,

Thank you very much for your wonderful review! Daisy and Henry would be overjoyed to read your fantastic review! Your valuable input inspires us, especially our development team, to keep improving the app on a daily basis!

If you want more assistance, we are always available through live chat or at support@secomapp.com. Your complete happiness is always our top concern!

Best regards,
Michael
Free Gifts - Customer Support Team.

April 18, 2024

Anne et Brian on été d'une aide incroyable lors de l'installation de l'application, je recommande !

Le Petit Olivier
France
About 3 hours using the app
Edited November 22, 2018

Easily the best support I've ever experienced from a company. They helped get everything just as we wanted. Would definitely recommend.

John Taylor Watches
Australia
About 2 years using the app
October 26, 2022

Their customer service is amazing. Not only have they answered questions after hours but they've quickly implemented fixes in order to make the promotions I want to run work.

Stryke Club
United States
About 2 years using the app
Secomapp replied October 30, 2022

Good day to you Stryke Club,

Thank you so much for leaving us so awesome review! Your precious feedback, it motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Hannah
Free Gifts - Customer Support Team.

April 15, 2021

The customer service is amazing and really responsive, yet to use the app though. Fingers crossed! Thank you.

Bagallery
Pakistan
About 2 years using the app
Secomapp replied April 15, 2021

Hi Bagallery,

You made our day with your kindness and your awesome review. We are so grateful to have you with us and we could not be happier to have your trust and satisfaction! With the support from our precious customers, we would definitely work harder to improve our app and support.

Should you have any further assistance, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Trix
Free Gifts - Customer Support Team.

Edited February 2, 2024

Very supportive team and very responsive in what we are trying to achieve. I highly recommend this app!

Sabon Singapore
Singapore
About 2 years using the app
Secomapp replied December 7, 2021

Hi Sabon Singapore,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Ellie
Free Gifts - Customer Support Team.

August 25, 2022

Their customer service is amazing...super speedy responses and very helpful. App is easy to use and works like a charm! :)

Jenette All Natural Skin Care
United States
About 2 years using the app
Secomapp replied September 12, 2022

Thank you so much, Jenette All Natural Skin Care!

That review made us very happy! Because of you, we now have even more motivation to improve our services in the coming days:D

If you require assistance, please contact us via Live Chat or email at support@secomapp.com.

Have a wonderful day!
Hannah
Free Gifts - Customer Support Team