Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and customer shopping experiences with features like 'buy one, get one' offers and free gifts. It's praised for its smooth performance, user-friendly interface, and capacity to manage multiple offers at once. The support team is recognized for their quick response, expertise, and readiness to assist beyond regular hours. It's recommended for any merchant aiming to boost their online presence.

May 17, 2018

Very complete app, nice features, a real plus for store marketing. A five star support with very good reactivity and professionnalism.

Dot not hesitate a second !

Cuisinepratique
France
2 months using the app
January 19, 2022

Great app. And the guys of the customer service are qualified and easy going.
They help me with some issues and customization.

Comprof k-time
Italy
2 months using the app
Secomapp replied January 20, 2022

Hello there Comprof k-time,

Thank you so much for taking the time to write such a nice review! Your useful feedback motivates us to keep improving the app on a regular basis, especially our development team!

If you want additional assistance, please contact us by live chat or email at support@secomapp.com. Your entire satisfaction is always our primary concern!

Best wishes,
Renee
Free Gifts - Customer Support Team

December 16, 2015

Brilliant App. Fits the bill perfectly when wanting to add 'Buy X and get Y free' functionality into the website.

Kudos to the customer care staff and developers as well for swift work. Very happy with the choice :)

Tzikal Beauty Group Inc
United States
Over 4 years using the app
March 21, 2022

I used this app to help me provide a gift with purchase easily to my customers. The support was five star as I am not very good with technology and Anne was a super star!

No Nasties Kids NZ
New Zealand
2 months using the app
Secomapp replied March 22, 2022

I hope that you are having a wonderful day No Nasties Kids NZ!

The awesome review you left for our team really brightened up everyone's day, especially Anne's. With your kind support, our team will be forever fueled on our journey of striving toward perfect customer service!

If you ever need anything just give us a message on live chat or send us an email at support@secomapp.com at any time! We are definitely looking forward to assisting you again!

All the love,
Britany
Customer Support Team - Free Gifts

March 22, 2018

The Best app ever, and I am not exaggerating.
Have no words, just wanna Say It deserves the fees it charges and yet more.
I need to swear and say some bad words to express my admiration of this App.

Creative Protection
Malaysia
2 months using the app
May 10, 2022

Super bonne app entièrement satisfait !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

La Rose Cristalline
France
2 months using the app
Secomapp replied May 18, 2022

Bonjour La Rose Cristalline

Nous apprécions vos commentaires positifs ! En ce moment, toute notre équipe est aux anges ! Nous continuerons à travailler dur pour améliorer nos produits et l'expérience de nos clients fidèles grâce à votre soutien.

Si vous avez besoin d'aide, veuillez nous contacter par chat en direct ou par e-mail à support@secomapp.com. Nous sommes toujours disponibles pour vous aider si vous en avez besoin !

Toutes mes excuses pour les erreurs de traduction, le cas échéant, car nous avons utilisé Google Translate pour le français :D

Nous espérons vous être utile !
Élie
Cadeaux gratuits - Équipe d'assistance à la clientèle

November 18, 2021

Excellent customer service - prompt and available to answer a host of questions. We are excited to use this app!

19nine
United States
2 months using the app
Secomapp replied November 18, 2021

Good day 19nine,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Sam
Free Gifts - Customer Support Team.

February 24, 2021

Not many digital savvy staffs in my team so the help on chat really helps. The service level is very high, quick response and solutions.

タッパーウェアブランズ・ジャパン
Japan
2 months using the app
Secomapp replied March 11, 2021

Thanks for leaving us a review! We're glad that you had a good time with our app. Our support team would be excited to know that you enjoyed our service!

August 1, 2019

This app is good and the service from the team is fantastic.
I have many stores and asked them for help. They response so fast and complete the work perfectly!

eu.askmspark.com
Hong Kong SAR
2 months using the app
August 1, 2019

This app and the team is really good. I created free gifts offer using this app and it can help me boost sales, because it seamlessly add free gifts based on the rule I set, so customers are not confused. Recommend!

Ask Ms.Park
Hong Kong SAR
2 months using the app