BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,332)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer satisfaction through easy-to-set-up buy-one-get-one offers, particularly praising the "Free Gift Buy X Get Y" feature. It integrates seamlessly and offers real-time analytics to manage promotions effectively. The app is noted for its reliable performance over long periods, and the support team, including Mina, Anne, and David, is commended for their quick and effective assistance, even during weekends and holidays.

March 23, 2016

I love using this app for promotions on our website. It really helps cut down on the customer service questions and issues that we've had in the past before using the app. Easy to use and support responds in a timely manner if you need them. I would definitely recommend.

Rms Beauty
United States
About 2 years using the app
June 15, 2023

This app is great!Have been using the app for quite some time.Wonderful support, always there to help.

Amazfit智慧穿戴品牌官方網站
Taiwan
About 2 years using the app
Secomapp replied July 2, 2023

Dear Amazfit智慧穿戴品牌官方網站,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our BOGOS app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

September 12, 2023

I can't say enough good things about BOGOS: Free gift & Buy X Get Y and their fantastic team! I've had my fair share of technical challenges, and BOGOS: Free gift & Buy X Get Y has been an absolute game-changer for me.

First and foremost, the app itself is a gem. It seamlessly integrates with our Shopify store, providing us with a range of powerful features that have significantly improved the user experience.

What truly sets BOGOS: Free gift & Buy X Get Y apart, is their exceptional support team. I've encountered issues at various times, often during off-hours due to the time zone difference, and they have consistently gone above and beyond to assist me promptly. Their dedication to customer satisfaction is evident, and it's a rarity to find such a responsive and helpful support team in today's tech landscape.

Not only have they helped me resolve every technical hiccup I've faced, but they've also provided invaluable guidance and insights to help me make the most of their app's features. Their expertise and willingness to assist are nothing short of remarkable.

In summary, the app is a must-have for any Shopify store owner looking to enhance their online presence. The app itself is robust, user-friendly, and feature-rich, and the support team is simply outstanding. I wholeheartedly recommend them to anyone in the e-commerce space.

Zelens
United Kingdom
About 2 years using the app
August 3, 2017

Fantastic app, works exactly as described. Installing was easy. Well worth it.

Casebuddy
Australia
About 2 years using the app
November 10, 2017

really helpful staff and awesome app if you're giving away free gifts! not to mention its free too :D

Kina Tam
Australia
About 2 years using the app
Edited May 31, 2024

Anne is amazing, this app is really useful and I can say this is the best free gift app in shopify. This app have helped us to grow from 4 figures sales to 6 Figure sales. Customer Support is very helpful and help us to solve several problems, enjoy using this app!

Pettington 柏靈頓獸醫寵物用品
Hong Kong SAR
About 2 years using the app
Secomapp replied April 7, 2023

Good day Pettington 柏靈頓獸醫寵物用品,

Thanks so much for joining us! We couldn't be happier to have met your expectations with our app and services! Our BOGOS app will definitely improve thanks to your support.

If you have any questions or concerns, feel free to contact us by live chat or email at support@secomapp.com.

Best wishes,
Hannah
BOGOS - Customer Support Team

September 17, 2021

First of all, the feature offered, to have free gifts popping up when customers put select merchandise in cart, is a feature that I had tried to find an app for, for a long time...really happy to have found that Secomap offers this. That said I am also thankful for the customer support. Support has been available around the clock. I also appreciate that the app team is volunteering to fix any arising issue for us, instead of sharing instructions only. This is has been very helpful to me since sometimes I simply do not have time to be sidetracked and try to learn how to troubleshoot various apps. So, Thank you again, Trish and the team!

Destination Gold Detectors
United States
About 2 years using the app
Secomapp replied September 17, 2021

Hi Destination Gold Detectors,

Thank you so much for leaving so wonderful a review! Trix would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Martin
Free Gifts - Customer Support Team.

Edited June 29, 2020

Good support, Great function.
The good thing about this app is that you can expect speedy improvements.

ブラックスター -Theater Starless- Official Store
Japan
About 2 years using the app
Edited March 17, 2023

App works pretty good! We tested a lot of stuff before and it always was a pain. Since we have BOGOS we run minor promotions all the time. Like: get a free Towel, if you buy for more than 40€. Best of all is the support team. It might be, that you need to reconfigure some code on your theme. But this is no problem at all. The team is super responsive and helps you solve any kind of problem.

Mabyen Baby
Germany
About 2 years using the app
Secomapp replied March 22, 2023

Dear Mabyen Baby,

We can't express in words how grateful we are to have a chance to support a patient and warm-hearted customer like you! Our team will work tirelessly to develop new features and improve our support quality so you can have even better experience with your gift promotions!

Don't hesitate to drop us a message via live chat or email address support@secomapp.com. We are always willing to assist you!

Cheers,
Hannah
BOGOS - Customer Support Team.

Edited December 21, 2023

Amazing app for free gifts! Very easy to setup and configure. Using it since a year now. Great support.

belif India
India
About 2 years using the app
Secomapp replied September 15, 2021

Good day to you belif India,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Martin
Free Gifts - Customer Support Team.