Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

August 6, 2017

This is a great app. I tried multiple apps to offer a free gift before I found this one. I love it because you can get specific with what customers you want to offer the free gift to, the other apps couldn't handle this. Thank you!

Cat Lovers Australia
Australia
3 months using the app
February 23, 2021

Great app for gifts, and a fantastic support, very helpful and friendly! Will help increase conversion rates.

Boom Watch Company AB (publ)
Sweden
3 months using the app
Secomapp replied March 11, 2021

Thank you for your review! We're constantly working on improving our app everyday!

November 22, 2018

I used this app to create our bfcm. We had issues initially with adding multiple units and having the app work on both mobile and desktop. The entire team stayed with me along the way to get the problem fixed before our deadline. You should give this app a try and rest assured the team there will make sure your goals are met.

Thrive Creamer
United States
3 months using the app
September 28, 2022

Anne and Wayne were an absolute pleasure to deal with. They worked extremely hard to resolve an issue we had and resolved it very quickly. The app works brilliant with our store and is by far the easiest app to use. We have used other apps and this is the best one.

SkinShop
Ireland
3 months using the app
Secomapp replied September 28, 2022

Have a fantastic day, SkinShop!

The Free Gifts customer service staff is grateful for your kindness and love.
Anne and Wayne are very happy about the excellent feedback we've received :D

If you have any questions, please contact us by LiveChat or email at support@secomapp.com.

I'm delighted we're collaborating!
Hannah
Free Gifts - Customer Support Team

March 2, 2021

The support for Free Gifts by SecoMapp is truly great. The responsiveness of the support team as well as the speed at which the developer team works has allowed me to focus on other features.

Shiseido Hong Kong Corporate Sale
Hong Kong SAR
3 months using the app
Secomapp replied March 11, 2021

We're thrilled to be a part of your promotion. Thank you for sharing your kind words with us!

January 11, 2022

Anne helped me in a professional, friendly, and speedy manner. She perfectly understood and created a complex offer that was difficult to explain. Thank you very much!

WAGYUMAN
United States
3 months using the app
Secomapp replied January 12, 2022

Hi WAGYUMAN,

Our staff, especially Anne, is grateful to have you onboard, and it is always a joy to assist you. We will absolutely work harder to develop our Free Gifts app as a result of your support.

If you want assistance, please contact our staff by live chat or email at support@secomapp.com. We are very excited to have the opportunity to assist you!

Best regards,
Shawn
Free Gifts - Customer Support Team.

September 1, 2016

I rarely get apps that actually work the way I expect and want them to. This one is a gem. It was actually easier to install than similar apps I have tried. I am comfortable working with code, but I think it is great that they offer free installation for those who are not. I only wish it was less expensive or had a longer free trial period. Since my store is very new I can't afford to double my monthly Shopify expense.

Jessicas Toy Box
United States
3 months using the app
August 15, 2021

i really love this app. After research some most app i found this . This is a wonderful app the performance of the app is really Stunning. A part from all these i really appreciate the support of the team. Even weekends also they support their best, i never seen such a cooperative team.. Amazing Customer service...

Bigflex Lifescience
India
3 months using the app
Secomapp replied August 25, 2021

Hi Bigflex Lifescience,

We are so grateful for your trust and satisfaction with Free Gifts app. Our team is all happy to know that we could support you promptly and make you satisfied! It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheer,
Martin
Free Gifts - Customer Support Team.

October 28, 2016

Responsive team, quick implementation, user-friendly app, and adds a new dynamic to our store

All Shades Covered
United Kingdom
3 months using the app
June 18, 2021

Support was great! Replies were fast, and the developer was able to work on our requests, and issues were resolved within an hour. This app did exactly what we needed, and more!

Luxx Lash
Philippines
3 months using the app
Secomapp replied June 21, 2021

Good day to you Luxx Lash,

We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.

Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!

All the best,
Sam
Free Gifts - Customer Support Team.