Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration, user-friendly interface, and unique features like URL parameter conditions. It's praised for boosting sales and conversion rates through free gift offers. Despite a higher price point, its additional functionality and glitch-free operation provide value. The responsive and knowledgeable support team, along with a live chat feature, are appreciated for quick customization and issue resolution. Merchants report increased average order value and movement of slow-selling items. Features allowing customers to claim gifts and use both BOGO and discount codes are also highly valued.

May 9, 2024

great support didnt work at the beginning after 15 minutes chat with support it worked, thanks Mina

Paul & Romi
Germany
September 28, 2016

So far I have used the app only for the Free Gifts function. The team helped me resolve issues that I had implementing the feature with a banner in my cart. I plan to try out some of the other uses going forward.

Black Lotus Jewelry
United States
5 months using the app
May 8, 2024

its a fabulous app. Would highly recommend the customer support from Brian and Mina. Absolutely will be using this app for all my businesses going forward. Thank you so much.

YouGlow Cosmetics
Australia
May 8, 2024

I had some issues with the app and the support, Mina came to help me within 10-15 mins. Now everything is solved! Super satisfied with this app :)

DuuDuu Mattress
Australia
May 8, 2024

Very happy with the product and service. Fast respons and very friendly.

The Manda B.V.
Netherlands
May 8, 2024

Chat support is very helpful, I must suggest installing this BOGOS.IO App to increase the store sales fo your shopify store,
Chat support is also very supportive and fast.
5Star to the support @Mina.
Thanks

Prakash Heeng & Spices
India
May 8, 2024

The 24 hours online customers is the best service i ever meet, love Anne and Mina! They are so patient and kindly. And the IT department is so good that help a lot

Inateck Official
United States
May 8, 2024

We installed the app and set it up with the assistance and fantastic service from David and the team. Thank you! We are now waiting to use it at a later stage, but we are set up and ready to go!

Good to Play
Australia
May 8, 2024

LIMO was so helpful, she fixed all my problems and set up the offer I was struggling with. Amazing support!

Snatched
Australia
January 16, 2022

This is the only GWP app that worked for us, the rest were causing constant issues with our customer experience and were really slow. The support is great too, really efficient and helpful. Highly recommend.

SuperFeast
Australia
5 months using the app
Secomapp replied January 16, 2022

Hello, SuperFeast!

This is the Customer Support Team of Free Gifts. Thank you very much for your kind words on the Free Gifts app, as well as your constructive criticism! Your support means a lot to us, and it will motivate the Free Gifts Team to keep improving the services for our loyal clients.

Please contact us via our live-chat or email at support@secomapp.com if you have any additional requests. We are always willing to help!

All the best,
Daya
Free Gifts - Customer Support Team.