BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,123)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with effective "buy one, get one" promotions. They appreciate its user-friendly interface that simplifies setting up promotions, enhancing customer satisfaction and increasing average order values. The app is noted for its reliable performance and seamless integration with Shopify, featuring real-time analytics and customizable offers. Exceptional customer support is frequently highlighted, with staff members like Mina, Anne, and Daniel receiving specific praise for their prompt and efficient service.

May 25, 2017

Great support staff. The UI of the app could be better but works well.

Manomaya
Canada
3 months using the app
February 21, 2024

I really like this app and its seamless integration into my site. I use a separate PageFly builder app to design the site and it worked flawlessly through the site without any modifications. The service chat box option was nice and responded immediately to all my customization requests. My only suggestion would to be to allow the end user (myself) to be able to fully customize fonts and colors without having to ask the app developers. Although they fixed everything to my liking, I personally prefer to have the ability to change these things myself, if need be. Overall, I look forward to seeing increased AOV’s by this integration and the setup process was done extremely quick. Thanks for an amazing app.

Power of the Almond
United States
17 days using the app
November 25, 2021

Stellar customer service and a development team that solves problems, FAST! I had a few issues customizing promotions for a holiday sale; Trix and Louis not only responded immediately, but they resolved my issue in minutes flat. I had no down time, and zero stress. Downloaded this app as a trial, but will be keeping it, due to their amazing service and troubleshooting!

AMP Beauty LA
United States
3 months using the app
Secomapp replied November 26, 2021

Dear AMP Beauty LA,

Our team, especially Trix and Louis, is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Sam
Free Gifts - Customer Support Team.

November 30, 2023

best support ever!

Santa Slush
Canada
3 months using the app
Edited January 14, 2019

I used this app to increase the value of my offer. It really has helped me push my customers over the edge on the decision to purchase from my business. It is aesthetically perfect for my site and works flawlessly! I love it! If you're looking to increase the value your business has to offer I would highly recommend this app.

KNQ Jewelry
United States
3 months using the app
July 13, 2018

App is very good and Support is superb!!! Fast , saves my lots of time !

Jhnet008
China
3 months using the app
January 14, 2024

Very quick response from MINA and good customer service !!

Colour Loft Hair & Beauty
Australia
About 2 months using the app
December 6, 2023

Great Support and good service to use for our business, i highly recommend. Thank you Mina

VETRI NERI
Sweden
3 months using the app
December 20, 2022

This application changed my life, it is spectacular, I do not launch a promotion without using this app, I recommend it if what you want is to launch excellent promotions in your store. His support is spectacular and I would dare to say that he is the fastest and best trained.

EZENZIA
United States
3 months using the app
Secomapp replied December 28, 2022

Hello EZENZI,

We are ecstatic and grateful for your compliments on our services! That note will undoubtedly aid us in our efforts to provide outstanding customer service!

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

Best to you,
Hannah
Free Gifts - Customer Support Team

January 11, 2023

This app is the best tool for BOGO, it is the most user friendly and straight forward out of all the available apps. I ran into a little trouble with my cart that i could not solve, I sent an enquiry with a reply with in 2 mins and problem solved with in 20 mins with the most amazing customer service. Highly recommend! This will be my go to apps for all my projects moving forward.

Breezy Brush
Australia
3 months using the app
Secomapp replied January 13, 2023

Hello, Breezy Brush!

Thank you very much for your kind and considerate thoughts on the Free Gifts app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers.

If you have any further questions, please contact us at support@secomapp.com or via live chat. We're always willing to lend a hand if you require it!

Best of wishes,
Hannah
Free Gifts - Customer Support Team.