Reviews (1,957)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer satisfaction through effective "buy one, get one" promotions. It integrates seamlessly with Shopify, increasing average order values and conversion rates with its user-friendly interface that supports customizable offers like "first 50 customers only." The app handles complex deals such as "buy X get Y free," applicable to specific regions, and is noted for its reliability and efficiency. Customer support is a standout, available even on weekends, with a team quick to assist with technical and setup inquiries, earning high marks for professionalism and effectiveness.
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This is a great app and does what Secomapp is promissing - and even more. The best is that the app is continuously extended an improved. And it has an easy to use interface to setup free gifts and promotions.
I would actually give 6 stars if it would be possible for an amazing support. I needed some customization so that Free Gifts fits to our brand. There were some missing settings sto be able to fit Free Gifts to German language. John helped imediately - even on a weekend - and they added further options in the settings of the app to make life easier to configure stuff without the need to dive into the code. Also John was very friendly and had a lot of patience with quite a lot of questions from my side :)
I'm also using Banner Slider and Quick View app from Secomap with the same experiences. Very good apps, easy to use and very fast and very friendly support.
Very fast and friendly customer service. Easy to implement.
Great app - super friendly/helpful staff.
Awesome work from David and Brian :) I can only recommend their services. They help me to implement their app on my webshop , which was quite challenging!!!
Greetings to you Sockr - Die hochwertige personalisierte Sportsocke!,
Your admirable review and your faith in the Free Gifts app made our day! We are all pleased that we could help and satisfy you, especially David and Brian on our team.
Please feel free to get in touch with us at support@secomapp.com or through our live chat if you have any additional requests. We are always pleased to help you!
The very best,
Hannah
Free Gifts - Customer Support Team
I was trying to find a solution to automatically add a gift item to customer's shopping cart. It gonna take me forever if I did not find this AWESOME APP. It was very helpful, and the TECH Support is very quick!
Anne was great to chat with, she provided very quick support.
The app is very simple & easy to use!
Highly recommend.
Greetings Paw Pantry!
Anne and our entire team thank you for those awesome compliments! Our team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!
Let us know on Live Chat or email support@secomapp.com when you need us.
We will be there for you :D
Hannah
BOGOS - Customer Support Team
Great support. The team is always available and willing to go above and beyond to respond to support requests.
Thank you very much, LOVESKIN!
We were thrilled to get such positive comments!
Thanks to your efforts, we are now even more motivated to improve our services in the next days :D
Please get in touch with us via Live Chat or email at support@secomapp.com if you need assistance.
Enjoy your wonderful day!
Hannah
BOGOS - Customer Support Team.
Secomapp has been very easy to work with, quick and professional. It was easy to install Free Gifts, and it works fantastically. Secomapp installed it without any fuss within hours of us getting the app. The back end interface is easy to navigate as well, so it's been very simple to put in exactly the type of giveaways we want to use. It is capable of automatically keeping inventory levels updated, and it also looks great on the front end of the website. Very polished and effective app. I am impressed.
Anne and Brian from the support and development team helped me resolve my issue in a short span of time and I really appreciate their help. Thanks a lot team!
Hi Discovery House Distributors Pvt Ltd,
Thank you so much for leaving so awesome a review! Anne and Brian would be happy to know that you are satisfied with our app and support team!
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Hannah
Free Gifts - Customer Support Team.
Not many digital savvy staffs in my team so the help on chat really helps. The service level is very high, quick response and solutions.
Thanks for leaving us a review! We're glad that you had a good time with our app. Our support team would be excited to know that you enjoyed our service!