Reviews (1,957)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer satisfaction through effective "buy one, get one" promotions. It integrates seamlessly with Shopify, increasing average order values and conversion rates with its user-friendly interface that supports customizable offers like "first 50 customers only." The app handles complex deals such as "buy X get Y free," applicable to specific regions, and is noted for its reliability and efficiency. Customer support is a standout, available even on weekends, with a team quick to assist with technical and setup inquiries, earning high marks for professionalism and effectiveness.
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The app is very easy to use. The Secomapp team is very helpful in customizing the features. Dave and Henry are both so patient in accommodating the requests and queries. Keep up the good work!
Thank you so much, Jurlique Australia!
That review made us very happy! David and Henry are speechless right now due to their excitement!
Because of you, we now have even more motivation to improve our services in the coming days:D
If you require assistance, please contact us via Live Chat or email at support@secomapp.com.
Have a wonderful day!
Ellie
Free Gifts - Customer Support Team
Amazing App! really fast live costumer service, they helped to set up the app and configuration really quick!
Hi there, Rivabrand.
Thank you so much for your kind words about our assistance:D
Your excellent comment has given us a lot of confidence, and we will use it to improve our services!
Please let us know if you have any questions or need assistance; we'll be available via Live Chat and email at support@secomapp.com!
We look forward to working with you again!
Best wishes,
Artemis
Free Gifts - Customer Support Team
App works great. Had some trouble with email responses from them but nothing that couldn't be resolved. They were really great & helpful folks.
They definitely tried to reach out when they found my negative review which just goes to show that they want to live up to the standard that they are supposedly known for - which is a great thing.
Ellie & Brian have helped me solve a lot of issues today and very efficiently. I really appreciate their help!
Good day to you The Daily Grace Co.,
Our entire team really appreciates you for taking the time to provide such a nice feedback! We will definitely keep working harder to improve the features and experience for our loyal customers.
If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to provide you with the finest service possible!
All the best!
Hannah
Free Gifts - Customer Support Team
Absolutely THE BEST! I searched a wile and FreeGift is very professional! With a super client service! Thank you!!!
Hi Enrico Rizzi Milano,
We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Rio
Free Gifts - Customer Support Team.
This is a great little app! Much more user friendly than other options we've used in the past. Works well and the team is VERY responsive and helpful if you have any questions!
Super easy to set up and GREAT customer support! David and Louis helped me a lot. Only wish I had found this app earlier. lol
Good day to you Kyoku Knives,
We can't express by words how grateful we are to have a chance to support your business! David and Louis are really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.
Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Hannah
Free Gifts - Customer Support Team.
After the update the app is much easier to use. There are still issues sometimes- we've had issues with products being available after the offer expires and a few other things, but tech support (shoutout to Mina) is usually pretty quick and gets issues resolved.
Hey there, just want to inform you that most of your above complaints have been rectified. When you need further assistance, always feel free to reach us at support@secomapp.com
great customer service
thank you for the app which is really useful and friendly user
support is really reactive and helpful
Dear Flash White Pro™,
Thank you so much for leaving us a wonderful review! Our team is all excited to receive your kind words on our app features and customer service. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!
If you need further support, we will always be waiting for you at live chat or email support@secomapp.com. It's always our pleasure to assist you!
Best regards,
Sam
Free Gifts - Customer Support Team.
Amazing Support!! The App itself is very useful - takes a little bit to learn, but quite powerful. I think there are a few minor updates they could make to ensure it's 100% bullet-proof, but right now it does the trick! Thank you!