BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,332)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer satisfaction through easy-to-set-up buy-one-get-one offers, particularly praising the "Free Gift Buy X Get Y" feature. It integrates seamlessly and offers real-time analytics to manage promotions effectively. The app is noted for its reliable performance over long periods, and the support team, including Mina, Anne, and David, is commended for their quick and effective assistance, even during weekends and holidays.

April 15, 2022

Works with discount codes on top of the gift offer! Great up, fast support, they can do custom code if you need to.

Luxury Confidence
Italy
6 months using the app
Secomapp replied April 18, 2022

Hi Luxury Confidence,

Thank you so much for your kind words about our help:D
Your positive feedback has given us a huge boost in confidence, and we'll use it to improve our services!

Please let us know if you require any assistance, as we will be available via Live Chat and email at support@secomapp.com!

We look forward to assisting you once more!

Best wishes,
Anne
Free Gifts - Customer Support team

September 14, 2021

Absolutely first class customer service. Trix was able to answer and resolve a small issue I was having when displaying an offer generated by the app with a 3rd party checkout slide bar. App works perfectly now on both desktop and mobile devices.

The Boujie Lounge
United Kingdom
6 months using the app
Secomapp replied September 15, 2021

Hi The Boujie Lounge ,

Thank you so much for your awesome review! Trix would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Sam
Free Gifts - Customer Support Team.

April 24, 2020

We use this app to add free gifts for specific product variants. I was having trouble getting everything configured correctly, but I reached out to support and they were able to help with a pretty quick turn around time. Much appreciated and our store looks great.

PerformaSleep
United States
6 months using the app
August 31, 2022

Great app and great customer service. David really helped us in setting up the app. Works totally fine.

Tales & Tails
Germany
6 months using the app
Secomapp replied September 12, 2022

Good day to you, Tales & Tails!

Your kindness and affection are greatly appreciated by the Free Gifts customer service team.
We are overjoyed to have received such positive feedback, and David is the happiest of us all:D

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

Best wishes,
Hannah
Free Gifts - Customer Support Team

Edited February 12, 2017

This is the best "buy x get y" free app for Shopify. Easy install (they do it for you, free), easy to customize the functionality. This app has lead to many sales for us.

Also, they have the best support of any other developer I've seen.

First-rate product and company!

Aubreysommier
United States
6 months using the app
February 2, 2022

Had some issues with the functionality of the app due to some settings on our end. Reached out to customer support and Anne was quick to respond and fix the issues. Ver happy!

Dallmann Confections
United States
6 months using the app
Secomapp replied February 7, 2022

Nice day to you Dallmann Confections!

Please accept my heartfelt thanks for your kind remarks and valuable feedback on the Free Gifts app. It means the world to us, and we'll do everything we can to improve the service for our loyal customers.

Contact us via live chat or email at support@secomapp.com if you have any more questions. We're always here to lend a hand!

Looking forward to assisting you soon!
Ferb
Free Gifts - Customer Support Team

November 22, 2021

The application is super convenient and makes me generate additional business. A team that responds quickly in case of problems. I highly recommend this application.

Génération Culinaire
France
6 months using the app
Secomapp replied November 23, 2021

Good day Génération Culinaire,

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Alex
Free Gifts - Customer Support Team

February 23, 2024

merci Anne m'as vraiment aider

PRETTY JELLY
France
5 days using the app
August 8, 2020

Great app, helped accomplish what we needed when running promos. Brian helped customize what was needed, amazing customer service!

Jump.ca
Canada
6 months using the app
July 14, 2023

5 STARS!!! this app is amazing! the customer service is A1. It's a powerful way to add to the cart value.

byjehmartinez
United States
6 months using the app
Secomapp replied August 14, 2023

Hi byjehmartinez,

Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team.

If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!

Best regards,
Hannah
BOGOS - Customer Support Team.