Reviews (1,870)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to increase sales and improve customer shopping experiences through 'buy one, get one' offers and URL parameter conditions. They find it user-friendly, efficient, and compatible with other apps and email marketing campaigns. Despite being pricier, merchants believe the cost is justified by the time saved, added functionality, and quality support, particularly the effective live chat feature.

January 5, 2018

These guys are great, we had an issue with using recharge subscription app and they use hidden products for the way they work and Secomapp could not work with them. I expressed my concern and in 4 days they made a fix that we suggested, thats service. They really stand behind there app and customer service is spot on.

Isolator Fitness
United States
27 days using the app
November 19, 2018

This is the only app that allowed me to do what I needed to.

Support is also top notch, helped me a lot.

DermaDea
Italy
27 days using the app
November 21, 2018

So far I love this app and I like the support even more. Nicolas has been extremely patient with me and always replied promptly to my emails. It's black friday week and this app came to the rescue with very user friendly features. Thank you

Gingerlining
United Arab Emirates
27 days using the app
December 7, 2017

Good app and nice support
Recommend this app.

The Trendy Toddlers
Ukraine
27 days using the app
May 29, 2018

So far it seems to be the perfect solution for what I was looking for.

There were some initial issues that needed resolving but Louis Tong was extremely helpful and has helped resolve several issues, all within a few hours of contacting him.

I do think it's a bit overpriced though. With a price reduction this could be the perfect solution for many store owners.

Mancessorizeusa
United Kingdom
27 days using the app
September 15, 2018

The app is great. Peter helped me with the installation then I found 2 small problem but he fixed them immediately. Great support. I couldn't be more happy. This is a must app!!

Blincoo - Latest Trends, Insane Deals
United States
27 days using the app
June 29, 2022

The APP software is very practical, the settings are quite simple, and the customer service is also quite good

迪桑特DESCENTE-台灣官方直營網站
Taiwan
26 days using the app
Secomapp replied July 3, 2022

Good day 迪桑特DESCENTE-台灣官方直營網站!

We appreciate your kind words! Our entire team is ecstatic right now! We will continue to work hard to improve our products and the experience for our loyal customers as a result of your support.

If you require assistance, please contact us via live chat or email at support@secomapp.com. We are always here to help if you need it!

We hope to be of service!
Anne
Free Gifts - Customer Support Team

November 26, 2016

Perfect for the holiday season! Customers love free gifts, especially around the holidays. It's a perfect way to incentive customers in a unique way or creating 'combos' or sets.

Consciousstep
United States
26 days using the app
January 12, 2016

Great app , great support 10/10 :)

Tee Shirts And Diamonds
United States
26 days using the app
February 8, 2022

The app does what I needed and gives you a lot of setting options. Had to fix a small specific issue before using the app.
The support responded super quickly and was very helpful and proactive in problem-solving. Great job!

Mother Nature Cosmetics
Austria
26 days using the app
Secomapp replied February 12, 2022

Dear Mother Nature Cosmetics,

Thanks so much for joining us! We couldn't be happier to meet your expectations with our app and services! Our Free Gifts app will get even better as a result of your encouragement.

Please feel free to contact us via live chat or email if you have any questions or concerns.

Greetings and best wishes.
Deja
Free Gifts - Customer Support Team.