Reviews (1,889)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to increase sales and improve customer shopping experiences through 'buy one, get one' offers and URL parameter conditions. They find it user-friendly, efficient, and compatible with other apps and email marketing campaigns. Despite being pricier, merchants believe the cost is justified by the time saved, added functionality, and quality support, particularly the effective live chat feature.
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Let me tell you how grateful I am that I found them. They are literally a godsend. Helped me with everything that I needed and more, and also guided with everything that I needed to know. 5/5 all the way!
Hi beautykims,
We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business!
If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!
Cheer,
Hannah
Free Gifts - Customer Support Team.
Great app and the customer support team is just phenomenal! David and Brian respond back to me within seconds almost every time and have performed the whole setup for me. Truly a great team.
Smile You're Good, have a wonderful day!
Your compassion and affection are greatly appreciated by the Free Gifts customer support staff.
We are overjoyed to have gotten such a positive feedback, and David is the happiest of us all:D
Please contact us via LiveChat or email at support@secomapp.com if you have any questions.
I'm delighted we're working together!
Anne
Free Gifts - Customer Support Team
The customer service and technical support is the best without a doubt, and the app is very useful. Robert has solved all the problems very quickly and has helped us in everything.
Dear Eight & Bob,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Ellie
Free Gifts - Customer Support Team.
Incredible support provided (quick installation and response to questions)! Surprised the app was able to work with other checkout flow apps installed on site.
We launched our first spend X to get Y campaign with ease! We have trialed 2 other apps and this one by far was the easiest to setup and get the campaigns started!
App works very well and is easy to set up. I had a few things that needed sorting and the customer support team was very quick and helpful in getting these sorted
Dear Geckota,
Thank you so much for all of the kinds words you have toward our Free Gifts app. With your support, we could away be pushing our limits with our services :D
If you ever need to reach us, just hit the Live chat button or send us an email via support@secomapp.com!
Kind regards,
Mo
Customer Support Team - Free Gifts
We used the App to run a bundling offer over BFCM. It worked really well and caused us absolutely no hassle. Would defo recommend. Thanks.
I love the features that your app provides and Louis has been great in answering all my questions and assisted in all my technical issues.
Anne and Louis helped me set up my pop ups and im so grateful for their help ! did everything i asked in no time ! such a great team <3
Have a nice day, valocaps!
We at Free Gifts are grateful for the lovely words you just left:D
This evaluation will be extremely beneficial to us as we strive for optimal customer service!
If you have any questions, please contact us via Live Chat or email at support@secomapp.com.
Looking forward to assisting you!
Hannah
Free Gifts - Customer Support Team.
Easy to use. Quick installation from their customer support. <3