Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration, user-friendly interface, and unique features like URL parameter conditions. It's praised for boosting sales and conversion rates through free gift offers. Despite a higher price point, its additional functionality and glitch-free operation provide value. The responsive and knowledgeable support team, along with a live chat feature, are appreciated for quick customization and issue resolution. Merchants report increased average order value and movement of slow-selling items. Features allowing customers to claim gifts and use both BOGO and discount codes are also highly valued.

September 25, 2018

Only used it for a short period, but looks like a very good app, works as it should. Looking forward to adding more promotions to the site using the app. Great Customer Support from Louis!

Cinder
New Zealand
About 1 month using the app
May 11, 2023

I was thoroughly impressed with the quick and efficient customer service provided by this app and the support team. The user interface was easy to navigate, and the support team was knowledgeable and responsive, addressing any technical issues I encountered promptly and effectively.

That being said, I did come across one minor issue that I feel could be improved upon. It appears that the app does not offer the option to set different messages for the gift sliders, instead relying on a global message to be displayed regardless of the activated offer. This could potentially limit the ability of users to customize messages to specific gift offers.

Despite this drawback, the app's overall functionality and outstanding customer service more than make up for it. The app's team was able to address my concerns in a professional and courteous manner, making the process smooth and stress-free.

bogotestcpl
Singapore
28 days using the app
Secomapp replied May 16, 2023

Good day Bogotestcpl,

I just want to say thank you for your kind and helpful feedback about our app. Our team has noted your recommendation about gift slider title, and we will definitely keep it in that mind as we work on improving the app. We always try our best to provide the most satisfactory support for our awesome customers, so your review means a lot to us.

If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!

Best wishes,
Hannah
BOGOS - Customer Support Team.

December 15, 2015

John literally set this up in 1 second for me. Love this app. Great Customer service. You da bomb John.

Haven Yoga
United States
About 1 month using the app
March 19, 2016

Great app & support. John is really good in what he does and it has been a pleasure working with them.

Crowncoast
United States
About 1 month using the app
December 15, 2017

Use the increase in conversion is very good, support enthusiasm. Good!!!!!

Tiigeer
Vietnam
About 1 month using the app
November 22, 2017

Super quick response to questions and they helped me with every request I had. You wont get better customer support.

Blackline Wildfire
United States
About 1 month using the app
March 15, 2019

In our Shop the Costumers can't put the right size in the cart. No matter what they choose, in the cart is always the size xxs. Terrible. This is a thing that should not happen.
We installed it for a big action an know the costumers don´t by the products, cause they can't put the right size in the cart. We loose a lot of Money.

Bamschool by HOLYMESH
Germany
About 1 month using the app
Secomapp replied July 15, 2019

Thank for your review and sorry for the trouble caused. We would try our best to give resolution to each and every client on time. Please don't hesitate to get in touch with our team at support@secomapp.com, we will gladly take care of your needs.

December 12, 2018

This app is so amazing and wonderfull. It's real social proof that I recommend you to add quickly. It's fun.

Alexberanger
Congo - Brazzaville
About 1 month using the app
December 10, 2019

Cool app. works well. developers installed it within a few hours. So overall very happy with the result.

Loaded Lifting
Australia
About 1 month using the app
Edited February 22, 2018

Very smart and useful app. Support has also been great. I imagine I'll be using free gifts for a while. Louis has been especially helpful with some technical issues.

Kickassguitars
United States
About 1 month using the app