Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its unique features like URL parameter conditions that enhance email marketing campaigns. It's user-friendly, integrates well with Shopify, and is praised for its efficient support team. The app's ability to create special offers and 'buy one, get one' deals reportedly boosts sales and conversion rates. It also offers free gifts, works seamlessly with other apps like PageFly, and allows customization to suit individual store needs. Many merchants report time savings in setting up and managing promotions, and value the guidance provided by the support team.

Edited November 4, 2022

This app has been so easy to use. Support has been nothing but WONDERFUL! Highly recommend this app for GWPs, BOGOs and the like :) Shout out to David for the best support ever!!!!

ACRYLIQUE | Instacrylics™
Australia
12 days using the app
Secomapp replied November 10, 2022

Dear ACRYLIQUE | Instacrylics™,

How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. David would definitely be happy to read your feedback. Thanks to your support, we would work tirelessly to improve Free Gifts app.

May you need further assistance, please contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

December 7, 2018

We used this app to set up many offers. The support received was very good and always quick to get back to us.

Crystal Card and Art Kit
United Kingdom
12 days using the app
November 18, 2021

Amazing support. I would, strongly, recomend this app to anybody. I was in a real Hurry when I installed it and the gave a solution in minutes. Outstanding service.

Sportech fitness
Spain
12 days using the app
Secomapp replied November 18, 2021

Good day Sportech fitness,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Rio
Free Gifts - Customer Support Team.

October 11, 2018

I used this app to help me create easy, free gift options for my customers. It did exactly that - easier than any of the other apps I've tried. I've used BOLD Motivator app, but this Free Gift app is far superior to that option! A+++

Red H Nutrition
United States
12 days using the app
December 12, 2017

Great team , great app, thanks for supporting .. lovely app

Happpsmileu
Maldives
12 days using the app
March 27, 2018

Excellent support. I had couple of issues with my offers and were taken care right away. The app seems very promising and I feel it will produce result. I will try in the trial period and see how it goes. But I feel better that I will have a good support that I can count on.

Gemini Experience
United States
12 days using the app
October 16, 2019

I have tried several gift apps and this is the best. The customer service was very helpful and they even place the code for you!

True North
United States
12 days using the app
January 30, 2019

The app was exactly what I was looking for and I've had a really good customer experience with their support team.

MyLFS.ca
Canada
11 days using the app
May 22, 2017

Brian was a wonderful help to us for setting up Free Gift App! Super responsible and extremely friendly and efficient.
Thank you so much and thank Free Gift App team for all your assistance and support! We are enjoying the app very much! :)

Shark Tank Taiwan
Taiwan
11 days using the app
Edited May 11, 2017

We installed this app last time and achieved great results. Though we didn't need it now due to the change of our marketing tactics, the support team still managed to help us uninstall and remove all the codes left behind by the app in a fast manner. Highly recommend! Will definitely install it again if we need it for future use.

P.S.
Thank you Nicolas, for your fast support.

Balinisports
United States
11 days using the app