BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,155)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its BOGO offers and automatic gift addition to carts, which significantly enhance sales and customer satisfaction. They praise its seamless Shopify integration, user-friendly interface, and customizable promotions. The app is noted for its reliable performance and easy setup. Exceptional customer support, with team members like Mina, Anne, and David, is frequently highlighted for their prompt and helpful service.

June 23, 2022

So far my experience of this app is fantastic. It works perfectly and the support given is super quick and helpful.

Yes Bebe
United Kingdom
About 2 months using the app
Secomapp replied June 28, 2022

Hello there, Yes Bebe.

We appreciate your kind words! Our entire team is ecstatic right now! We will continue to work hard to improve our products and the experience for our loyal customers as a result of your support.

If you require assistance, please contact us via live chat or email at support@secomapp.com. We are always here to help if you need it!

We hope to be of service!
Anne
Free Gifts - Customer Support Team

February 4, 2021

Robert really helped me a lot, he's kind and helpful, helped me resolve my app problem, I will say he is good :) Five stars ~

Happyago
China
About 2 months using the app
Secomapp replied February 5, 2021

Thank you for your review! Robert will definitely be happy to read your review

November 21, 2018

This app is really easy to use and gives us the option to offer our customers to redeem discount codes and freebies in one transaction. Just what we were looking for!

Dearest Diapers
United States
About 2 months using the app
April 10, 2019

Though we needed to customize its look, this app is amazing for our needs. We needed a solution of gifting and discounts on the cart level and not on the checkout level—this app is one of the few with this ability.
Strongly recommended, just watch out when you ask them to implement it on your store - ask them not to make any example rules on your theme.

Aviva Zilberman
Israel
About 2 months using the app
November 10, 2021

Very happy with the support! The team is really efficient & super reactive. Thanks again for your great support.

MOTIVE BÉBÉ
United Arab Emirates
About 2 months using the app
Secomapp replied November 12, 2021

Good day MOTIVE BÉBÉ

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Alex
Free Gifts - Customer Support Team.

July 13, 2015

We use this app for weekly free gifts on purchases over a certain amount. It works well and we are able to schedule the free gifts ahead of time. There have been a couple instances where the app seemed to glitch and not provide the free gift but customer support usually responds within 24 hours.

Dermahut
United States
About 4 years using the app
October 31, 2016

A good functional app overall, however when the app is being updated or there is slight changes with our website, the app doesn't always comply and needs further investigation. Overall a solid app.

Sulis And Thermae 2
United Kingdom
Almost 4 years using the app
July 14, 2023

very simple and easy to use, if you need help the chat support is super quick and helpful. Definitely recommend! Shout out to Mina, one of their agents, most helpful agent I have ever worked with, she was very thorough and diligent with solving my problem

NexusFinds
United States
About 2 months using the app
Secomapp replied August 14, 2023

NexusFinds, hope you enjoy your wonderful day!

The BOGOS customer support staff appreciates your generosity and love. Especially, Mina is thrilled to know that you are satisfied with their assistance!

Please get in touch with us by LiveChat or email at support@secomapp.com if you have any questions.

We are delighted to be working with you.
Hannah
BOGOS - Customer Support Team

March 26, 2021

App is used mostly for gift with purchase promos and it works well. Customer support goes above and beyond to always help - Robert is always awesome.

NEST New York
United States
Almost 4 years using the app
Secomapp replied March 26, 2021

Dear NEST New York,

We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are always ready to support you!

Best regards,
Trix
Free Gifts - Customer Support Team.

Edited November 27, 2018

nice and easy to use
got more and bigger orders with it
great serivce team and they help lot when meet a problem

www.hotbeautyhair.com
United States
About 2 months using the app