Reviews (1,868)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to increase sales and improve customer shopping experiences through 'buy one, get one' offers and URL parameter conditions. They find it user-friendly, efficient, and compatible with other apps and email marketing campaigns. Despite being pricier, merchants believe the cost is justified by the time saved, added functionality, and quality support, particularly the effective live chat feature.

May 22, 2017

Brian was a wonderful help to us for setting up Free Gift App! Super responsible and extremely friendly and efficient.
Thank you so much and thank Free Gift App team for all your assistance and support! We are enjoying the app very much! :)

Shark Tank Taiwan
Taiwan
11 days using the app
Edited May 11, 2017

We installed this app last time and achieved great results. Though we didn't need it now due to the change of our marketing tactics, the support team still managed to help us uninstall and remove all the codes left behind by the app in a fast manner. Highly recommend! Will definitely install it again if we need it for future use.

P.S.
Thank you Nicolas, for your fast support.

Balinisports
United States
11 days using the app
September 28, 2020

The app is easy to get started and to create campaigns. Great support, quick to respond and very helpful.

כריסטינה ישראל
Israel
11 days using the app
July 6, 2017

Love it! The customer service is just as great as the app itself. 5/5 isn't enough!

So Grammy
United Kingdom
11 days using the app
January 18, 2017

Support is fantastic, good app, quite pleased!

Real Detergent
United States
9 months using the app
March 24, 2020

Excellent app. Support just installed it for me exactly as I wanted it set up. Now will put it into good use

Chicks Gadgets
Australia
11 days using the app
October 28, 2016

Very useful app. Great support team that is communicative and helpful. Thank you!

Ilovevinilo Shop
Spain
11 days using the app
November 23, 2020

Great app and even better team. Appreciate the support they have given over the last few days in installing the app!

Laumière Gourmet Fruits
United States
11 days using the app
Edited August 31, 2021

Brian & Robert has been very helpful to support throughout the process for our gifts setting in our store . It also help us to prevent customers from ordering gifts from our store.

Laneige Malaysia
Malaysia
9 months using the app
February 23, 2021

The support team is great.
They were so quick to respond, so helpful!
It is a very good app and I recommend it. サポートの対応が早くてとても助かりました。
とても良いアプリなのでおすすめです。

チェンジテストショップ
Japan
11 days using the app
Secomapp replied March 11, 2021

Thank you so much for your review! We are instantly working on to improve our app better day by day to suit your need.