BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,335)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer satisfaction through easy-to-set-up buy-one-get-one offers, particularly praising the "Free Gift Buy X Get Y" feature. It integrates seamlessly and offers real-time analytics to manage promotions effectively. The app is noted for its reliable performance over long periods, and the support team, including Mina, Anne, and David, is commended for their quick and effective assistance, even during weekends and holidays.

August 29, 2016

Very fast and friendly customer service. Easy to implement.

Hiddit Dev
Belgium
4 months using the app
November 24, 2022

Awesome work from David and Brian :) I can only recommend their services. They help me to implement their app on my webshop , which was quite challenging!!!

Sockr - Die hochwertige personalisierte Sportsocke!
Austria
4 months using the app
Secomapp replied December 1, 2022

Greetings to you Sockr - Die hochwertige personalisierte Sportsocke!,

Your admirable review and your faith in the Free Gifts app made our day! We are all pleased that we could help and satisfy you, especially David and Brian on our team.

Please feel free to get in touch with us at support@secomapp.com or through our live chat if you have any additional requests. We are always pleased to help you!

The very best,
Hannah
Free Gifts - Customer Support Team

Edited March 22, 2024

After the update the app is much easier to use. There are still issues sometimes- we've had issues with products being available after the offer expires and a few other things, but tech support (shoutout to Mina) is usually pretty quick and gets issues resolved.

Premium Dog Treats
United States
Over 7 years using the app
Secomapp replied July 15, 2019

Hey there, just want to inform you that most of your above complaints have been rectified. When you need further assistance, always feel free to reach us at support@secomapp.com

November 8, 2023

Great setting up! The support is quick to help and adjusts the whole thing if you need help.

LEMELdesign
Germany
3 months using the app
April 13, 2020

I was trying to find a solution to automatically add a gift item to customer's shopping cart. It gonna take me forever if I did not find this AWESOME APP. It was very helpful, and the TECH Support is very quick!

FOOT-MD
United States
4 months using the app
February 20, 2023

Anne was great to chat with, she provided very quick support.
The app is very simple & easy to use!
Highly recommend.

Paw Pantry
Australia
4 months using the app
Secomapp replied March 8, 2023

Greetings Paw Pantry!

Anne and our entire team thank you for those awesome compliments! Our team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!

Let us know on Live Chat or email support@secomapp.com when you need us.

We will be there for you :D
Hannah
BOGOS - Customer Support Team

April 19, 2023

Great support. The team is always available and willing to go above and beyond to respond to support requests.

LOVESKIN
New Zealand
4 months using the app
Secomapp replied April 24, 2023

Thank you very much, LOVESKIN!

We were thrilled to get such positive comments!
Thanks to your efforts, we are now even more motivated to improve our services in the next days :D

Please get in touch with us via Live Chat or email at support@secomapp.com if you need assistance.

Enjoy your wonderful day!
Hannah
BOGOS - Customer Support Team.

November 20, 2023

Heel tevreden met deze app, werkt goed en alles is ook custom aan te passen wat heel fijn is. Daarnaast is de support chat super snel en vriendelijk.

Huge Supplements
United States
3 months using the app
February 9, 2017

Secomapp has been very easy to work with, quick and professional. It was easy to install Free Gifts, and it works fantastically. Secomapp installed it without any fuss within hours of us getting the app. The back end interface is easy to navigate as well, so it's been very simple to put in exactly the type of giveaways we want to use. It is capable of automatically keeping inventory levels updated, and it also looks great on the front end of the website. Very polished and effective app. I am impressed.

Sheltered Wings
United States
3 months using the app
August 10, 2022

Anne and Brian from the support and development team helped me resolve my issue in a short span of time and I really appreciate their help. Thanks a lot team!

Discovery House Distributors Pvt Ltd
India
3 months using the app
Secomapp replied August 15, 2022

Hi Discovery House Distributors Pvt Ltd,

Thank you so much for leaving so awesome a review! Anne and Brian would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
Free Gifts - Customer Support Team.