BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,098)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer satisfaction with features like buy-one-get-one offers and free gifts at checkout. Its user-friendly interface allows for easy setup and customization of promotional campaigns. The app integrates seamlessly with Shopify and offers reliable performance. Customer support, particularly from team members like Mina, Anne, and David, is praised for being responsive and helpful, available via instant chat to assist with any inquiries or issues.

October 30, 2023

I had an outstanding experience with the BOGOS customer support team, and I want to give a special shoutout to Mina and Harry. Mina, in particular, was incredibly patient and efficient in addressing our concerns. Exceptional team, 10/10 in customer satisfaction. We're genuinely grateful for their assistance!

Julian Bakery
United States
22 days using the app
May 9, 2022

Very helpful customer service and easy set up with the help of their team. App works well and looks great on my website

Worry Rings
Australia
24 days using the app
Secomapp replied May 18, 2022

Hello Worry Rings,

Thank you so much for your thoughtful comments about our assistance:D
Your positive feedback has given us a boost in confidence, and we will use it to improve our services!

If you have any questions, please contact us via Live Chat or email at support@secomapp.com.

We look forward to assisting you once more!
David
Free Gifts - Customer Support Team

June 11, 2019

We had some products in our store that needed an additional SKU to be shipped with them due to a problem at our warehouse. This app perfectly solved a problem that would have been hard to explain to our customers and hard for us to solve otherwise. Now the customer orders the product and the SKU that needs to go with the product is added automatically. The technical support we received from SECOMAPP was very responsive and first rate. Thanks for a great app!

CCND Development
United States
24 days using the app
April 21, 2021

Customer service is fantastic. Great for applying 1 free item to the cart. GWP with multiple options required a bit more styling

2XU
Australia
23 days using the app
Secomapp replied April 22, 2021

Good day to you 2XU,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and develop better features for our precious customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. We always appreciate you so much!

Best regards,
Trix
Free Gifts - Customer Support Team.

April 4, 2024

Mina and Brian work miracles! Efficient problem-solving and excellent customer service from Mina, while Brian swiftly tackles coding challenges. Extremely satisfied with their professionalism. Highly recommended.

The Watch Factory Australia
Australia
About 1 hour using the app
January 19, 2017

Excellent app. Very easy to use. Awesome customer support!!

Myshoppingbay
Thailand
23 days using the app
Edited November 25, 2021

Top notch customer service!! Robert and Henry were amazing to work with. They were able to get my issue resolved before my big sale! Highly recommend! I love the Spend x Get y options among the others. Highly valuable for my shop!

Twisted Earth Artistry
United States
23 days using the app
Secomapp replied November 26, 2021

Hi Twisted Earth Artistry,

You made our day with your awesome review! Robert and Henry will be happy to know that we were able to assist you promtly. With your support, Free Gifts app team will work tirelessly to improve the app and develop more interesting features.

May you need any support, please let us know via our livechat or email us at support@secomapp.com. We're just an email away :)

Best regards,
Ellie
Free Gifts - Customer Support Team.

March 7, 2024

The app is good. The support is also very nice.

Syre Cosmetics
India
About 23 hours using the app
May 1, 2017

Really useful app for my needs - I wanted to do a "spend $.." and received a free gift. The support is great and the guys integrate the app for you and are ready to answer any queries you may have. Highly recommended

Temples And Markets
Australia
23 days using the app
December 24, 2019

I used this app for creating offers. The team was helpful enough to install the code to my store, and even give me starting ideas by creating tests. When it comes to the app, it is easy to use for a beginner and quite simple. I hope Secomapp continues to work on improvements.

Baby Andy
Serbia
22 days using the app