Reviews (1,893)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to increase sales and improve customer shopping experiences through 'buy one, get one' offers and URL parameter conditions. They find it user-friendly, efficient, and compatible with other apps and email marketing campaigns. Despite being pricier, merchants believe the cost is justified by the time saved, added functionality, and quality support, particularly the effective live chat feature.

November 23, 2017

THE BEST APP FOR FREE GIFTS!! Great customer service, they install everything you need and modify the code for you in just a few hours, they help you with everything. The gifts appear in the cart and you select the items and rules. Works perfectly!

Sparklights Co
Costa Rica
8 days using the app
March 12, 2018

Louis one of the team members was excellent to work with provided excellent support fast and responsive thanks again.

Lavendersun
United States
7 days using the app
May 2, 2022

The application is very good and meets all my expectations. Also very responsive customer service on chat and email! They meet all the needs. Great

Le Paradis Doux
France
7 days using the app
Secomapp replied May 3, 2022

Hello, Le Paradis Doux.

Thank you so much for your kind thoughts regarding our assistance:D
Your excellent comment has given us a great confidence boost, and we will utilize it to enhance our services!

Please let us know if you need anything; we'll be available via Live Chat and email at support@secomapp.com!

We look forward to supporting you again!

Best regards,
Ellie
Free Gifts - Customer Support Team

May 17, 2019

Top notch this app!! really! support was fast and make all our needs! superb! keep good working! 100% working as expected!! thank you!

Tudo na Moda
Portugal
7 days using the app
June 22, 2021

The app is great. But you know what is even better? The support. They are extremely fast in replying and more reliable than anything. They helped me out so much when asking for bug fixes or design changes. The app also does pretty much exactly what we want. I can definitely recommend this app to anyone looking for a great free gift app for their customers.

Stiefelparadies Staging Site
Germany
7 days using the app
Secomapp replied June 22, 2021

Good day Stiefelparadies Staging Site,

You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Ari
Free Gifts - Customer Support Team.

April 30, 2021

A very good and flexible app! Plus, they have top-notch support to help you with everything. Positive experience.

Amazing You Beauty™
Slovenia
7 days using the app
Secomapp replied May 3, 2021

Hi Amazing You Beauty™,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Trix
Free Gifts - Customer Support Team.

September 21, 2018

Still testing the app (will be happy to review again in a couple of months), but works well so far, many options for promotions, gives you flexibility to be creative. Customer service is great, quick response, Peter (thank you!) helped us changing some details that were important to make things work and look the way we needed. So far, happy with the choice!

Di Morelli Skin Care
Canada
6 months using the app
June 14, 2022

Great App for gifts and promotions. Easy to install and integrate it to your Shopify theme by their experts. Customer Service was really helpful and willing to have a look and solve any problem within a couple of minutes. Totally recommended!

Vertere Berlin
Germany
7 days using the app
Secomapp replied June 14, 2022

Hello, Vertere Berlin.

We are overjoyed and grateful for your kind words about our services! That note will undoubtedly help us in our efforts to provide excellent customer service!

If you have any questions, please contact us via LiveChat or email at support@secomapp.com.

We hope to be of assistance to you!
Amber
Free Gifts - Customer Support Team

November 21, 2022

Great app for adding FREE Gifts with purchase. It was a bit confusing to set-up at first but I got help immediately and everything integrated into my shop with ease. Thanks Ellie & Henry.

Ringz & Tingz Jewels
United States
7 days using the app
Secomapp replied November 22, 2022

Good day Ringz & Tingz Jewels!

Thank you so much for such a lovely review! Ellie and Henry will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services.

For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email at support@secomapp.com. We are excited to speak with you!

Best wishes,
Hannah
Free Gifts - Customer Service Team

March 4, 2021

Very fast and helpful support, sorted out the issues I had with the app on my store and is definitely worth the premium.

Home Office Life
United Kingdom
7 days using the app
Secomapp replied March 11, 2021

Thank you for your 5-star review! We're happy to know that you enjoy our app.