BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,336)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer satisfaction through easy-to-set-up buy-one-get-one offers, particularly praising the "Free Gift Buy X Get Y" feature. It integrates seamlessly and offers real-time analytics to manage promotions effectively. The app is noted for its reliable performance over long periods, and the support team, including Mina, Anne, and David, is commended for their quick and effective assistance, even during weekends and holidays.

October 25, 2016

great app, customer support is amazing, awesome 11 out of 10 points highly recommended :-)

Choice Of Voice
United States
3 months using the app
April 30, 2021

This app is one of the best and essential app I'm using. All the different kinds of gift promotions can be realized with this app. The support team always answered my question so quickly and solved all issues right away. Thank you!

US Whamisa
United States
3 months using the app
Secomapp replied May 3, 2021

Hi US Whamisa,

We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheer,
Trix
Free Gifts - Customer Support Team.

December 9, 2022

Ellie was super nice and helped us out very quickly. Within a few hours, Henry had everything installed and the app is working flawlessly.

Wunsch Kalender
Germany
3 months using the app
Secomapp replied December 12, 2022

Good day to you, Wunsch Kalender!

Thanks a ton for your wonderful feedback! Our team, especially Ellie and Henry, is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Hannah
Free Gifts - Customer Support Team.

Edited October 12, 2018

Brian and the Secomapp team are great and easy to work with. The application has been able to accomplish all my needs from free items to buy x get y for free. Highly recommended.

Modernica Inc
United States
Over 5 years using the app
June 30, 2021

very patience support, help me solve the problem thanks
help me set for priority for all offer for ok, and every time they reply very on time

Tronxy 3D Printers Official Store
United States
3 months using the app
Secomapp replied July 1, 2021

Dear Tronxy 3D Printers Official Store,

Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.

If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!

Best regards,
Trix
Free Gifts - Customer Support Team.

May 13, 2021

Trix was amazing—offered great support and solved my issues quickly and efficiently. Thank you Trix!

Hempz
United States
2 months using the app
Secomapp replied May 14, 2021

Hi Hempz,

Thank you so much for your awesome review! Trix would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Rio
Free Gifts - Customer Support Team.

October 22, 2023

The app is great, but what makes it stand out is the outstanding support. Mina helped me in literal minutes, she and Brian (dev) fixed and customized everything I needed to be compatible with my site, both on desktop and mobile. I highly recommend!

HIGH PAW
Croatia
2 months using the app
November 18, 2023

Great friendly service and very helpful. Helped with customizations to my exact specifications. Will recommend the app to everyone

Smael South Africa
South Africa
2 months using the app
March 22, 2021

Love the app! and the support team is awesome. Thanks for helping us reach our goals and increasing our AOV!

The Crowned Candle Co
United States
2 months using the app
Secomapp replied March 22, 2021

Hi The Crowned Candle Co,

Congratulations on reaching your goals! We are so happy for you and grateful to be with you in your business.

Your feedback means world to us and it definitely motivates our Free Gifts Team to work harder on improving the app.

If you need any support, please don't hesitate to contact us via our livechat or email us at support@secomapp.com. We are always with you!

Best regards,
Trix
Free Gifts - Customer Support Team.

November 30, 2022

Brand new to the app so still testing however I have received the best customer service/support from David. I look forward to using the app more thoroughly.

Organising Life Beautifully
Australia
2 months using the app
Secomapp replied December 1, 2022

Good morning Organising Life Beautifully,

With your confidence in the Free Gifts app and your fantastic rating, you made our day! David in particular, along with the rest of our team, are delighted that we could help and please you.

Please feel free to reach out to us via our live chat feature or by email at support@secomapp.com if you have any additional requests. We are happy to help you at any time!

Best wishes
Hannah
Free Gifts - Customer Support Team