BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,334)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer satisfaction through easy-to-set-up buy-one-get-one offers, particularly praising the "Free Gift Buy X Get Y" feature. It integrates seamlessly and offers real-time analytics to manage promotions effectively. The app is noted for its reliable performance over long periods, and the support team, including Mina, Anne, and David, is commended for their quick and effective assistance, even during weekends and holidays.

December 18, 2018

App works as advertised and the customer and technical support has been excellent. Only giving 4 stars because the default styling of the gift widget is pretty ugly and I had to do a fair amount of css to make it look acceptable, however it is nice that the style is customizable if you know CSS. Also, if you add a new product to your store that you want to qualify for triggering an offer, the app doesn't auto sync it.

Paskho
United States
About 3 years using the app
August 10, 2023

I'm thrilled with the "Free gift Buy x and get Y" app in my Shopify store. The app itself is fantastic, and the live chat support from Anne and Brian was exceptional. They helped me customize the app to match my store's needs perfectly, even diving into the code. Their expertise and dedication are commendable. This app and its top-notch support are highly recommended!

Santerix France
United Kingdom
About 1 month using the app
October 31, 2023

Great support team. Fixed my issue within minutes

coiffissimo
France
About 1 month using the app
November 29, 2018

The free gift app was the basis for our BFCM promotion. The support form the Secomapp team was great and the app easy to use. In the end we could set up our campaign in a very short time frame and without any problems. Compliment!

ZEAL Cycling
Netherlands
About 1 month using the app
November 9, 2021

It's magic. We're finally able to provide all the complex promotions mechanics that we have in mind for our customers.

Acuralle
Singapore
About 1 month using the app
Secomapp replied November 9, 2021

Good day to you, Acuralle!

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Richard
Free Gifts - Customer Support Team.

Edited December 8, 2021

Great service. Anne and wayne are always there whenever I've needed help. Highly reccomend it to anyone looking to boost their sales.

Alabaster Box
United States
About 1 month using the app
Secomapp replied December 10, 2021

Hi Alabaster Box,

How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app.

May you need further assistance, please contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Alex
Free Gifts - Customer Support Team.

Edited November 24, 2016

Awesome app, and excellent customer service .

Vanessas Playground
United States
About 1 month using the app
Edited June 10, 2019

The app works really well and support is very helpful and responsive. Highly recommend using this app!

pistacheskincare
United States
About 1 month using the app
January 19, 2018

I highly recommend. Clearly, at the support they are the best. Fast and effective!

Avkitchome
Canada
About 1 month using the app
August 13, 2021

great support team! Had one small issue, they replied within minutes and helped me resolve the issue quickly.

DELENordic.com
Finland
About 1 month using the app
Secomapp replied August 15, 2021

Good day to you DELENordic.com,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Sam
Free Gifts - Customer Support Team.