BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,334)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer satisfaction through easy-to-set-up buy-one-get-one offers, particularly praising the "Free Gift Buy X Get Y" feature. It integrates seamlessly and offers real-time analytics to manage promotions effectively. The app is noted for its reliable performance over long periods, and the support team, including Mina, Anne, and David, is commended for their quick and effective assistance, even during weekends and holidays.

June 12, 2018

Great support service- attend to our needs really quickly. Looking forward to using the ap.

Lock Load Transport
Australia
About 1 month using the app
November 26, 2021

I installed the app the day before Black Friday and needed help getting it configured properly with my theme. Shame on me for waiting until the very last minute to set up this app, but the Secomapp support team was AMAZING and got me all set up in a timely and friendly fashion. Fantastic service, great app!

Ross Street Roasting Co.
United States
About 1 month using the app
Secomapp replied November 26, 2021

Good day Ross Street Roasting Co.,

You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Ellie
Free Gifts - Customer Support Team.

December 6, 2022

Easy to setup and superb customer support. Anne is very helpful and responded quickly. Highly recommended!

Poop Like a Champion®
United States
About 1 month using the app
Secomapp replied December 6, 2022

Good day Poop Like a Champion®,

You made our day with your trust in Free Gifts app and your awesome review! Anne would be really happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

October 15, 2021

I used this app for Buy 1 Get 1 offer. This app supports every mechanism that we need for offers. The support team is great and assisted me throughout the setup. I highly recommend this app for its advanced features and support team.

Annapurneshwari Chutneys and Savouries
India
About 1 month using the app
Secomapp replied October 16, 2021

Hi Annapurneshwari Chutneys and Savouries,

How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app.

May you need further assistance, please contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Alex
Free Gifts - Customer Support Team.

September 25, 2018

Only used it for a short period, but looks like a very good app, works as it should. Looking forward to adding more promotions to the site using the app. Great Customer Support from Louis!

Cinder
New Zealand
About 1 month using the app
November 18, 2023

The app and the support are really good. We had difficulties which the support sorted out directly. I can only recommend it.

My Pets Life
Germany
About 1 month using the app
November 18, 2021

Amazing customer service from Trix and Henry. They went above and beyond helping me set up this app.

La Lune Collective Australia
Australia
About 1 month using the app
Secomapp replied November 18, 2021

Good day to you, La Line Collective Australia!

Thanks a ton for your wonderful feedback! Our team, especially Trix and Henry is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Richard
Free Gifts - Customer Support Team.

December 15, 2015

John literally set this up in 1 second for me. Love this app. Great Customer service. You da bomb John.

Haven Yoga
United States
About 1 month using the app
March 19, 2016

Great app & support. John is really good in what he does and it has been a pleasure working with them.

Crowncoast
United States
About 1 month using the app
April 25, 2023

I have to thank both David and Louis for helping me install and get my first offer on our website today, they have both been very helpful, knowledgeable, and also patient with me. The app is now up and running and I have my first 2 offers on so let's hope it brings in some sales, I have given it a 4 star rating as there is a couple of limitations to headings and such like which David has told me they are working on that would improve the app.
Kind Regards Mick, Collared Creatures

Collared Creatures LTD
United Kingdom
Over 2 years using the app
Secomapp replied April 25, 2023

Hello Mick!

This is Hannah from BOGOS Support team, and I just wanted to pop in and say thank you for your kind and helpful feedback about the app. David and the rest of the team have taken note of your recommendations about the headings, and we'll definitely keep that in mind as we work on improving the app. We're always striving to provide the best possible experience for our awesome customers (that's you!), so your input means a lot to us.

We're really excited to work with you on the gift campaign! If you have any further questions, please contact us via live chat or email at support@secomapp.com.

Best wishes,
Hannah
BOGOS - Customer Support Team.