BOGOS.io Free Gift Buy X Get Y
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,334)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and customer satisfaction through easy-to-set-up buy-one-get-one offers, particularly praising the "Free Gift Buy X Get Y" feature. It integrates seamlessly and offers real-time analytics to manage promotions effectively. The app is noted for its reliable performance over long periods, and the support team, including Mina, Anne, and David, is commended for their quick and effective assistance, even during weekends and holidays.
Refine
-
By rating
Super helpful customer service team! Quick response and adequate solution.
Friendly reminder - please do not install this apps by yourself. It is quiet technical and please wait for the team to help you to do so. There was an error when our content team try to install and errors occurred, the FREE GIFTS team then tried very hard to get back with us to help and support. Thank you very much and hope to give a more positive feedback after we really try the apps.
Great app. Helped me add free gifts to cart. At first it was confusing how the app interface is, however, their support team especially Nicolas is AMAZING and quickly helped me through installation. Very easy to use once you learn the first time! highly recommend
Thanks for your review!
Our Support Team and Nicholas are definitely grateful to see your review because it motivates us a lot to continue our works.
Great product, even better customer support.
This is a great plugin, the customer service support Anne and Harry from dev team were amazing! Solve my questions really fast and they really thoughtful!!! Thank you! Really worth the money!
I am an unfamiliar with coding and was intimidated to try this app, but found it to be well supported. When I had questions, they were answered promptly and thoroughly. I highly recommend this app for the set up , support and great user experience.
The app didn't work to my needs at first. But I reached out to Robert, and it was solved immediately. Turns out their development team needs to custom some code according to my theme to get it working perfectly. Kudos to Brian from development team too!
Dear Bind Singapore,
Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Trix
Free Gifts - Customer Support Team.
Customer support from 1 to 10 was a 10. Mina the person that was helping, solved an issue that I was having for 2 days in 10 minutes. I can't really ask for a better customer service than this. 5 Stars all the way!
App does exactly what is is supposed to do. It seems very flexible and user friendly. Brian is excellent with his customer service. Very fast response and he gets things done. I do recommend!
Great service !! I recommend this app. Thanks to Anne for the incredible service!!!!!!!!!!!!!!!!!!!!!
Hello Marée Chandelles / Points de vente,
We are ecstatic and grateful for your compliments on our services! That note will undoubtedly aid us in our efforts to provide outstanding customer service!
Please contact us via LiveChat or email at support@secomapp.com if you have any questions.
Best to you,
Hannah
Free Gifts - Customer Support Team