BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,334)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer satisfaction through easy-to-set-up buy-one-get-one offers, particularly praising the "Free Gift Buy X Get Y" feature. It integrates seamlessly and offers real-time analytics to manage promotions effectively. The app is noted for its reliable performance over long periods, and the support team, including Mina, Anne, and David, is commended for their quick and effective assistance, even during weekends and holidays.

May 4, 2017

Secomapp's Free Gifts app is a fantastic concept with almost perfect execution. I've been using their app for well over a year now and have seen it evolve. The team is always responsive when it comes to customer service. The app is very flexible and allows for a lot of creativity with promotions. My only 2 gripes are when a customer meets the criteria for a free gift, it can sometimes take a few extra seconds for the gifts to load in the shopping cart, which, from a UX standpoint results in the occasional customer complaint. Also, if I'm offering free gifts on two separate products, it gets confusing as to what the customer is getting and why. All in all, I'm happy!

Bodyhealth Com
United States
Over 2 years using the app
December 15, 2017

Use the increase in conversion is very good, support enthusiasm. Good!!!!!

Tiigeer
Vietnam
About 1 month using the app
November 22, 2017

Super quick response to questions and they helped me with every request I had. You wont get better customer support.

Blackline Wildfire
United States
About 1 month using the app
December 18, 2020

This app is fairly easy to use and whenever I've had issues with liquid code that were above my paygrade, the developer team was able to fix my issue quickly and effectively.

CRISLU
United States
Over 2 years using the app
Secomapp replied December 21, 2020

Thank you! I really appreciate your feedback. Our support team would definitely be happy to read your review.

April 27, 2022

The app is very useful for setting specific parameters for adding free gifts, and the support is fantastic. Thanks a lot to David for helping us out!

Cidrani | Fermented Microdrinks
Slovenia
About 1 month using the app
Secomapp replied May 3, 2022

Dear Cidrani | Fermented Microdrinks,

That is such a heartwarming review! David is overjoyed right now!
Thanks to you, we now have even more motivation to improve our services in the future:D

If you ever need assistance, please contact us via Live Chat or support@secomapp.com.

Much love,
Brad
Free Gifts - Customer Support Team

June 2, 2022

Their support is awesome! Helped me to set up offers that I need for my store in no time! Highly recommend!

Zuzzistore
Canada
About 1 month using the app
Secomapp replied June 3, 2022

I hope you're having a good day. Zuzzistore

We appreciate your positive feedback! Right now, our entire crew is ecstatic! We will continue to work hard to improve the features and experience for our loyal customers as a result of your support.

If you want assistance, please contact us by live chat or email at support@secomapp.com. We are always available to help you if you need it!

Have a wonderful day!
Ellie
Free Gifts - Customer Support Team

December 10, 2019

Cool app. works well. developers installed it within a few hours. So overall very happy with the result.

Loaded Lifting
Australia
About 1 month using the app
Edited February 22, 2018

Very smart and useful app. Support has also been great. I imagine I'll be using free gifts for a while. Louis has been especially helpful with some technical issues.

Kickassguitars
United States
About 1 month using the app
August 16, 2023

Found this app and had two questions and they were extremely fast and understood what I needed help with. Great support!

Bumpboxx
United States
About 1 month using the app
November 3, 2023

Super helpful customer service team! Quick response and adequate solution.

HappySoaps NL
Netherlands
About 1 month using the app