BOGOS.io Free Gift Buy X Get Y
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,155)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its BOGO offers and automatic gift addition to carts, which significantly enhance sales and customer satisfaction. They praise its seamless Shopify integration, user-friendly interface, and customizable promotions. The app is noted for its reliable performance and easy setup. Exceptional customer support, with team members like Mina, Anne, and David, is frequently highlighted for their prompt and helpful service.
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Do not buy this app! Can't use it on Firefox by their own admission. Can't upload full collections for the gifts. Can't get a refund after 3 weeks. Horrible experience!!!
We apologize for causing frustration. The issue of using it on other browsers like Firefox is nothing to worry about which could be handled within minutes. And sorry about the collection uploading because you want too many products (about 12000 variants) as gifts which exceed the number the app can handle. Finally, the process of refund also depends on Shopify. We are so willing to back you up with the best from our side. Thanks for your kind understanding.
I used this app to do a buy one and get one for free for my shop .I felt confused at beginning, but thanks to David and Anna 's help . 5 stars for their service.
Greetings ROMISS,
It is always a pleasure to serve you, and our team, particularly Anne and David, are delighted to have you on board. With your help, we can make even more progress on our Free Gifts app development.
If you need help, please contact our support team by live chat or email at support@secomapp.com. The possibility to serve you excites us greatly!
Much appreciated,
Jim
Free Gifts - Customer Support Team.
Too early to say if the app will work well for me. Am still in my first 2 days since the app was activated. But I like the features and I feel that they could really encourage people to buy from my site. Hoping my gut fee is right :)
Robert, Trix and Louis are really on it. Based in South Africa these guys were basically available 24 hours and assist with a few mods on the site. The support for this app is what is sets apart.
Nice day to you iProtein,
Thank you so much for leaving so awesome a review! Trix and Louis would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.
The support team worked endlessly to help me out with any issue and installed the code for me for free! The free gift app is amazing! It is a great sales booster for any store. I love it. 5 stars well deserved!
Nicolas was incredible in helping me set up my store discounts and understand better how to do things! 10/10 recommend!
Exceptional and first rate experience from start to finish with this product. This app does something very straightforward but it does it incredibly well! In addition, it is expertly supported by a dev and support team who are second to none in my experience. Use this app, I guarantee you will not be disappointed! 10/10!
Good morning Victoria Beckham US!
Our Free Gifts team feels so blessed to have had amazing merchants like yours encouraging us on our way to achieving perfect customer support. We really want to thank you from the bottom of our hearts for your kind praise!
If you ever need assistance just let us know via LiveChat or our support email support@secomapp,com!
You really made our day :D
Hannah
Customer Support Team - Free Gifts
Easy setup and very good technical support.
The app is perfect and complete.
We are very satisfied!
Quick and efficient team, Anne answered any queries I had and sorted my issues to my satisfaction! App feels easy to use and looking forward to using this app to make more sales.
Good day to you, JesseBlack Styles!
The Free Gifts support team really appreciates the kindness and love from you to us.
We are overjoyed upon receiving that raving review and Anne is really the happiest out of us all :D
If you ever need anything just hit us up over on our LiveChat and support@secomapp.com email!
Glad we are working together!
Ellie
Customer Support Team - Free Gifts
I found it difficult to cancel this app and get in touch with customer support but after I complained with a 1 star rating they were attentive and helpful so upgrading from 1 to 3 stars.
Updated December 27, 2021
Hi Jasmine and Will,
I have sent another follow-up email to the ticket IDs: #113682 and #113686 but still haven't received your response yet. Could you help me check it and let me know your thought?
******
Updated December 24, 2021
Hi Jasmine and Will,
It's a pity that I haven't received your response. I have tried to contact you via 2 emails with ticket IDs: #113682 and #113686.
Could you help me check your mailbox and let me know your thought?
I look forward to your response!
******
Hi Jasmine and Will,
I'm really sorry for this unhappy experience!
I have sent you an email regarding the information of canceling the app's subscription with the ticket ID: #113682.
Could you help me check it and let me know your thought?