BOGOS.io Free Gift Buy X Get Y
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,131)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales with effective "buy one, get one" promotions. They appreciate its user-friendly interface that simplifies setting up promotions, enhancing customer satisfaction and increasing average order values. The app is noted for its reliable performance and seamless integration with Shopify, featuring real-time analytics and customizable offers. Exceptional customer support is frequently highlighted, with staff members like Mina, Anne, and Daniel receiving specific praise for their prompt and efficient service.
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Very poor customer service, the app created a whole bunch of errors, big mess. Will not use this app again.
So sorry for your unhappy experience with our app. Because you have requested us to remove all necessary code for the app to be working, when you want to test it again, please ask us to re-install the code for you first. Thank you.
One of the Best App on the Shopify Store. Super Fast Support. Guys are amazing as they have developed a super app.
Thank you so much, Holy Land Dates!
Your lovely review made us very happy! Because of you, we now have even more motivation to improve our services in the coming days:D
If you require assistance, please contact us via Live Chat or email at support@secomapp.com.
Have a wonderful day ahead,
Hannah
BOGOS - Customer Support Team
Don't do it! Terrible customer support and non existante technical service. This is a joke, I had to wait 3 days and no help whatsoever!
I am deleting this app and never going to do business with them ever again.
Hi Admin, we have already replied to you with the proper solution. You probably miss it somehow. Could you please check email from support@secomapp.com?
The app wasnt installed correctly by Secomapp guys, or just doesnt work.
It caused us a real customer experience issues when the free gift wasnt shown as free to the customer.
Also - there is no one to talk to. takes a lot of time to get back to customers.
Very bad.
We are so sorry for the unhappy experience you've had.
Because we don't work at weekend (Saturday afternoon and Sunday, GMT +7), we've not been with you in time.
We would love to have to back and this time, we would want to help you create the offers for you desire.
$30 ++ ? It is absolutely not worth the cost. Instructions are there, but it could be better as there are some code adjustments to do, it could take you a while to figure it all out. Also when I remove the main product from my basket, the customer can still get away with free gift by removing the main product. I truly hope it was my mistake (it has to be for that price), but yes, not working for me and not worth the struggle even though support is there. The design is poor looking to my taste. I uninstalled and still I had to go through many liquid files to remove manually files that weren't removed. I love the concept though, just need some major improvements for such a price. So far my recommendation is : don't even try it.
Super reactive customer support, Anne and Daniel were an absolute pleasure to work with, they answered our questions in no time, and made the setup process incredibly smooth.
Hi Pippadu,
Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Anne and Daniel would be the happiest when reading your awesome words. Your support motivates us to work harder on improving our app and our support team.
If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!
Best regards,
Hannah
BOGOS- Customer Support Team.
It's a great app, does what it needs to do. Would love some more customisation features in terms of the GUI but overall happy with it. The customer service is amazing.
Dear We Might Be Tiny (US),
Our team is grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!
Best regards,
Rio
Free Gifts - Customer Support Team.
Amazing and timely support and Anne and the other members of the team helped so perfectly with the installation and to get the offers on the site up and running ,Highly recommended them.
Good day to you VSDent,
We are so thankful to have such a lovely customer like you with us. Your trust and your thoughtful feedback will absolutely motivate us to work harder on developing better features for Free Gifts app.
In case you need our support, please feel free to contact us via live chat or email us at support@secomapp.com!
Best regards,
Hannah
Free Gifts - Customer Support Team.
I use the app across many websites, it has helped increase sales and is very easy to use. Support staff are very helpful and quick to respond. Highly recommend.
Équipe réactive et qui propose des solutions afin d'accélérer notre business. Professionnalisme assuré Merci !