BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,334)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer satisfaction through easy-to-set-up buy-one-get-one offers, particularly praising the "Free Gift Buy X Get Y" feature. It integrates seamlessly and offers real-time analytics to manage promotions effectively. The app is noted for its reliable performance over long periods, and the support team, including Mina, Anne, and David, is commended for their quick and effective assistance, even during weekends and holidays.

October 14, 2023

Perfect app, made me a lot of good upsells which come in handy. Wonderful customer support especially from Mina and Wayne who made me a custom cart upsell!

Akohu
United States
3 days using the app
July 27, 2018

brilliant support, went out his way via skye to really help.

Amournoireu
United Kingdom
3 days using the app
February 17, 2017

Spent 3 hours trying to decode the install instructions as they are in very poor English. After 4 hours we had the app installed but the app didn't work. If you are looking for an app that automatically offers 2 for 1 deals at the checkout by auto deducting deal at the checkout this app is not for you.

Fellows Essential Gentleman
United Kingdom
3 months using the app
Secomapp replied July 15, 2019

We're very sorry to hear that you had a bad experience. It would be better if you let us help you install all liquid code before you try testing the app.
About the issue on Checkout page, actually, there's nothing for any 3rd party like us to work due to the unlimited permission from Shopify for security matters. Our team of experts will gladly take care of your needs if you choose to use our app again. Thank you :)

February 6, 2020

This app is so good. Excellent fast support. Provide the best free gifts features. It is so helpful.

stagehourglasscosmetics-uk
United Kingdom
3 days using the app
June 28, 2023

Hi I really appreciate your work you guys are totally supportive as well as cooperative Thanks for helping us and meeting our requirements

Thanks a lot...

My Store
India
3 days using the app
Secomapp replied July 2, 2023

Good day to you,

You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
BOGOS - Customer Support Team.

March 5, 2018

I will give a five when it has a countdown bar to motivate the customer to reach the $$$ threshold for the free gift. Otherwise it works without hiccups.

Salt And Lace Intimates
United States
2 months using the app
January 7, 2017

Do not buy this app! Can't use it on Firefox by their own admission. Can't upload full collections for the gifts. Can't get a refund after 3 weeks. Horrible experience!!!

Thefighterinside
United States
3 months using the app
Secomapp replied July 15, 2019

We apologize for causing frustration. The issue of using it on other browsers like Firefox is nothing to worry about which could be handled within minutes. And sorry about the collection uploading because you want too many products (about 12000 variants) as gifts which exceed the number the app can handle. Finally, the process of refund also depends on Shopify. We are so willing to back you up with the best from our side. Thanks for your kind understanding.

February 16, 2022

I used this app to do a buy one and get one for free for my shop .I felt confused at beginning, but thanks to David and Anna 's help . 5 stars for their service.

ROMISS
Hong Kong SAR
3 days using the app
Secomapp replied February 16, 2022

Greetings ROMISS,

It is always a pleasure to serve you, and our team, particularly Anne and David, are delighted to have you on board. With your help, we can make even more progress on our Free Gifts app development.

If you need help, please contact our support team by live chat or email at support@secomapp.com. The possibility to serve you excites us greatly!

Much appreciated,
Jim
Free Gifts - Customer Support Team.

November 18, 2021

Robert, Trix and Louis are really on it. Based in South Africa these guys were basically available 24 hours and assist with a few mods on the site. The support for this app is what is sets apart.

iProtein
South Africa
2 days using the app
Secomapp replied November 18, 2021

Nice day to you iProtein,

Thank you so much for leaving so awesome a review! Trix and Louis would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

June 10, 2018

Too early to say if the app will work well for me. Am still in my first 2 days since the app was activated. But I like the features and I feel that they could really encourage people to buy from my site. Hoping my gut fee is right :)

Maia Gianna Organic Mfg
Philippines
2 months using the app