BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,272)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective BOGO promotions, which boost sales and customer engagement. It features a user-friendly interface and seamless Shopify integration, allowing easy setup and management of customized promotions. The app is reliable, and the customer support, including staff like Mina, Anne, and David, is exceptional, with availability on weekends and holidays.

October 6, 2016

Very easy to use, has suited all required needs thus far. Thanks.

Protect A Bed Trial
Australia
About 22 hours using the app
November 17, 2021

This app works great. I had a lot of questions and need some help to get it perfect for what we needed and their team was quick to response and help me out with exactly what I needed to do. Couldn't be happier. Thank you!

WaterlessCookware
United States
About 22 hours using the app
Secomapp replied November 18, 2021

Good day to you WaterlessCookware,

We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

July 20, 2021

Great support team, very helpful and quick fixes for our demands. App works great for our free gifts! Thanks a lot!

Cent Pur Cent
Belgium
About 21 hours using the app
Secomapp replied July 20, 2021

Good day to you Cent Pur Cent,

We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.

Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!

All the best,
Gloria
Free Gifts - Customer Support Team.

Edited October 12, 2016

after a bunch of emails and a week we are going to put this onto our main site and give it a try. not 100% what we need but they said they would look at adding some functions next version.

Custom Fridges
Canada
27 days using the app
January 9, 2018

Amazing! Best tool ever helping me make more sales!

Virtual Goliath
United States
About 21 hours using the app
Edited December 23, 2019

This application is nice and from what I know it's one of the rare that allow to make a gift without using the promo code. There are several cons that made me uninstall it though.
- The design, it's not possible to change the police or at lease not easily, the appearance of the button on computer does not look pro.
- The price, even if it is bringing great possibilities I find it's way too much expensive for my usage.

It's mainly the price I think, though the team is really nice and do not hesitate to contact them if you need anything.

Ambiance Cosy
France
26 days using the app
January 11, 2021

I am rating it 4 star since I haven't explored all its features. I haven't even use it on actual or live promotion so I cannot leave enough feedback for now.

Work Tech Shop
Philippines
21 days using the app
Secomapp replied January 15, 2021

Thank you for your review! We are constantly working on improving our product and we value your feedback.

May 8, 2020

App is good and does what it says. Overseas support was slow - we lost a full day with each response as they asked for "access to my store" repeatedly. You already have it - just *check* before requesting again. Our gift was not showing up as a choice to select in the app. I finally gave up on support and just created a new product to fix myself.

It would be nice to be able to customize style of the Cart message - this is in their CSS so u cant modify.

Alpyn Beauty
United States
25 days using the app
Secomapp replied May 8, 2020

Apologize for what you've been through with our support team. We would be so appreciated if you could manage to drop us your urgent request within our working hours: 8.30 am- 6pm (Mon-Sat Noon, GMT +7). We have sent you a follow-up mail and wish to continue helping you handle all troubles with promotions.

November 22, 2021

Staff super atencioso, prestável e rápido nas respostas. Do melhor suporte ao cliente que já tive! Em relação à App, podia ser mais completa e trabalhar melhor o design e a disposição dos produtos, ocultando os que se encontrem esgotados.

SANJO
Portugal
20 days using the app
Secomapp replied November 24, 2021

Hi SANJO,

Our team is always grateful to have you with us and it's always our pleasure to be with you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Sam
Free Gifts - Customer Support Team.

November 22, 2022

DO NOT INSTALL Continued to function after being uninstalled. Couldn't get it turned off. Worst app I have ever used.

Cornbread Hemp™
United States
22 days using the app
Secomapp replied November 23, 2022

Hi Cornbread Hemp™,

Glad to know that the thing has been resolved already! If you need any further assistance, feel free to reply to ticket #130030 and our team will always be more than willing to help!

Richard
Customer Success Manager