BOGOS.io Free Gift Buy X Get Y
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,463)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales with effective buy-one-get-one offers and enhancing promotional campaigns. It features a user-friendly interface that simplifies setting up promotions and automatically adds items to the cart. The app offers flexibility for tailoring exclusive offers to specific customer groups and integrates seamlessly with Shopify. Support is praised for being responsive and accommodating customization requests.
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Excellent Customer Service!
Customer support couldn't be more helpful. Did most of the work for me. I would recommend this to everyone.
Amazing Customer support, You can't believe , how there are approaching and caring about your success.
Installation resulted in an over-write of our system configured base currency (Euro), which displayed prices to our EU customers in US Dollars for over 4 hours. Highly unprofessional.
We are sorry for your unhappy experiences with Free Gifts app. This issue has been totally handled by now. If you still find it in any case, feel free to reach us at support@secomapp.com
Horrible experience. They completely messed up my cart and when i add products to the cart, it doesn't update. Reached out to support and they said they backed up my theme, but they backed up my theme incorrectly. All the changes made were also in my "backup" theme. I had to manually revert all of the code they made and guess what, it all started to work again. I spent 3 hours trying to fix all of this and all customer support said during this time was that it wasn't their fault. Well I just fixed it by reverting all their code, so yes, it was their fault.
Hi there,
I'm sorry for the unhappy experience you are having. We've been trying to connect you via the ticket number 90925. Could you please check it and let us know your thoughts? Thank you so much!
This is pathetic app, the moment I dowloaded and saved it to my theme my website crashed. The checkout drawer stopped working . Don't go with their rating.. Pathetic app. Beware before installing.
Hi Hungry Koala team,
I'm sorry for the unhappy experience you have encountered! We have checked carefully from our side and taken immediate action to discover the issue caused by 2 missing events in your theme rather than coming from our app. However, our technical team is willing to help you with the problem within the theme as much as we can.
We have sent an email to your mailbox and are looking forward to your response!
Regards,
Richard.
I initially liked it. However, it does not work for cell phones. Until they solve, I am not giving it their 5 stars.
UPDATE Dec 27th, 2021
Dear UNBROKENSHOP,
A follow-up email has been sent to you to fully explain and suggest the way to resolve this. Could you please help me check it and let me know your thought?
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Hi UNBROKENSHOP,
We are really sorry for this inconvenience!
We have tried to contact you regarding this issue via email with ticket ID: #113728 but haven't got your response yet. Could you help me check it and let me know your thought?
I'm really looking forward to your response!
the app does not work. the UI is messy and confusing. It looks like Windows 95. The installation requires developer to access the theme to make it work. But they cannot access the theme so it does not work. Just bad product.
***Update Sep 13, 2022
Hi Kobe Footwear,
It's a pity that we still get your response on ticket #126789. Could you help me check your mailbox and let me know your thought?
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Hi Kobe Footwear,
We sincerely apologize for the inconvenience and unhappy experience. I have sent you an email for further support with ticket ID: #126789
Could you please check it and let me know your thought?
I installed it and couldn't get it to work and so uninstalled it. Unfortunately according to Shopify Tech Support it added code that completely hosed my shopping cart. This made me lose 1/2 day of sales while Shopify support walked me through removing their code from the liquify files.
Hi,
I’m so sorry for the unhappy experience you have encountered. It’s a pity that we did not receive any emails from you so we do not have the chance to support you properly. I have created the ticket number 93259 for further support. Could you please check your mailbox and let us know your thought?
Thank you so much!
I installed to see if it fitted my needs, but it didn't. This is fine, can't always be a good match. But after uninstalling the app my theme is still completely trashed with their files en liquid includes. Ridiculous!
***Updated Nov 4, 2022
Hi Warmpies,
It's a pity that we haven't gotten your response since yesterday. Our team is all waiting for the theme to be sent so we can assist you in removing the code and send it back to you. Could you help us with that?
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Hi Warmpies,
I'm really sorry for the inconvenience you have encountered. Our team has just sent you an email with ticket #129089 to help you remove the liquid files. Could you help us check your mailbox?