BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,463)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with effective buy-one-get-one offers and enhancing promotional campaigns. It features a user-friendly interface that simplifies setting up promotions and automatically adds items to the cart. The app offers flexibility for tailoring exclusive offers to specific customer groups and integrates seamlessly with Shopify. Support is praised for being responsive and accommodating customization requests.

August 26, 2022

The apps should have more additional rules to be included. I expected more with this monthly rate price. But overall, the discount rules offered should be sufficient for most stores. On the other hand, support was quite fast and helpful!

Suu Balm®
Singapore
1 day using the app
Secomapp replied September 12, 2022

Dear Suu Balm®,

We are grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

June 16, 2023

I have tried many apps, but only your app is more suitable for my needs, Mina patiently and thoroughly explained my questions.

Exertier trésor des alpes
France
About 1 hour using the app
Secomapp replied July 2, 2023

Nice day to you Exertier trésor des alpes,

Thank you so much for leaving such an awesome review! Mina would be excited to read your awesome review. With your precious support, our team would try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Hannah
BOGOS - Customer Support Team.

February 3, 2018

What a joke. It doesn't do what it advertises to do.

Stellar Skin Care
United States
1 day using the app
Secomapp replied July 15, 2019

We are sorry that your experience with our app was not up to the mark. Actually your products exceed our app capability.
The app can only help you create the promotion rules for about 100 products (The number varies based on your specific product's variants)

Anything else that you find not matching with the information on Shopify app store, please let me know at support@secomapp.com to make it all clear for you. Thank you very much!

July 27, 2023

Great and fast Support. The App seems expensive, but it's a great and easy way to publish Discounts to your Customers.

Eukanuba
Germany
About 1 hour using the app
Secomapp replied August 14, 2023

Greetings Eukanuba,

We just received your thoughtful review and we couldn't be any happier :D
With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time!

Our team will be right here over at Live chat or in the email support@secomapp.com if you ever need us. Let us know and we will be right there to assist!

Much appreciated!
Hannah
BOGOS - Customer Support Team

October 29, 2018

DON'T DO IT!! I had to get a support person to update my liquid to get the app working. But during the set up and test process, some of my products ended up being listed for FREE! Luckily someone I knew spotted it and alerted me in time. The extra variants they added for the discounts were overriding the price. So lucky I was able to run around and delete what they'd done before anyone tried to buy something for nothing. Very very stressful experience. Would absolutely not recommend.

Pretty Without Pink
Australia
About 23 hours using the app
Secomapp replied July 15, 2019

Thank you for the review. Sorry for the trouble you had faced in the past but we have already improved our application and make sure that you will not face the listed issue again. Don't hesitate
to get in touch with our team at support@secomapp.com, we will gladly take care of your needs.

December 8, 2023

The experience with the customer care executive was seamless however the product functionality should be better for customers to be able to use by themselves

Gladful
India
About 1 hour using the app
November 19, 2021

Great app but the support is even better. Helped me set up what I thought was a tricky offer. Great work.

EAC Animal Care New Zealand
New Zealand
About 1 hour using the app
Secomapp replied November 19, 2021

Good day to you EAC Animal Care New Zealand,

Thank you so much for leaving us so awesome a review! Our team will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Rio
Free Gifts - Customer Support Team.

July 25, 2017

The app page says they offer 14 days free trial, but when I tried to install the app, it said that I will be charged the next day and I have only 1 day free trial.
Not good.

Takeagem
United States
About 23 hours using the app
Secomapp replied July 15, 2019

Thanks for your review so I have a chance to make it clear for you.
You are only have full 14 free trial days for the first time you've added the app. Trial days will be kept auto counted down for next time you re-add it (if any).
Please reach us at support@secomapp.com to request a trial renewal on your shop.

Edited September 5, 2017

the worst app on shopify, they make you look for thinks that your theme does not have and the one that the theme has when you add coding just mess your shop...NO GOOD.

Now I believe that the five stars review are paid review!

Gsdesing
United States
About 22 hours using the app
Secomapp replied July 15, 2019

We're sorry your experience with our app was not up to the mark. It would be better if you let us help you install liquid code. Please leave the work for us to avoid any unexpected troubles and reach us at support@secomapp.com to grant us the access to your store. Thanks!

November 7, 2023

Customer service response is very prompt, it's been installed, looking forward to improved conversion.

xeoxhoney-fr
Hong Kong SAR
About 1 hour using the app