BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with effective buy-one-get-one offers and enhancing promotional campaigns. It features a user-friendly interface that simplifies setting up promotions and automatically adds items to the cart. The app offers flexibility for tailoring exclusive offers to specific customer groups and integrates seamlessly with Shopify. Support is praised for being responsive and accommodating customization requests.

November 20, 2018

I use the app across many websites, it has helped increase sales and is very easy to use. Support staff are very helpful and quick to respond. Highly recommend.

www.drteals.com.au
Australia
About 2 hours using the app
August 22, 2023

Équipe réactive et qui propose des solutions afin d'accélérer notre business. Professionnalisme assuré Merci !

MelCooking
France
About 2 hours using the app
Edited October 30, 2019

I wish I could live ZERO stars; this is the worst app I have ever encountered; they added so much code to my theme and destroyed so much of my custom settings. I tried reaching out to customer service, and they reply every 24hrs like clockwork(for a single reply), so if you are in a bind, don't expect a response until the next day, by that time, you just lost a bunch of sales. If you are reading this and thinking about getting this app DONT if you already did and you are looking for help removing all their destructive code, email me > fuzz@wearefuzz.com > UPDATE: There should be a way to reply to their reply They did next to nothing to fix the issues. DONT USE THIS APP. Also, NOTE the "sparklingvision" review was posted the very next day I posted my one-star review. It's clearly a fake review, be less obvious.

Origami Rack
United States
2 days using the app
Secomapp replied October 26, 2019

We are sorry for all inconvenience you have had with our app.
We actually have tried our best to fix the issues we’ve been informed as soon as possible. Sorry that the support has not come in time you decided to remove the access and app.
Sorry again, we have proceeded the refund and replied to you already.

August 3, 2023

Great support from Mina and Alex. They answered us quickly and customized the app according to our design. The app seems to work very well. I can only recommend it.

AmePure.no
Norway
About 2 hours using the app
Secomapp replied August 14, 2023

Greetings AmePure.no,

We at BOGOS appreciate the positive energy you are sending our way:D
Mina and Alex are pleased to hear that you are satisfied with their help!
In order to enhance our service, our personnel will continue to strive for greater quality!

If you need help, please get in touch with us by Livechat or email at support@secomapp.com.

We are overjoyed to have you here!
Hannah
BOGOS - Customer Service Team

Edited December 17, 2024

Easy setup and very good technical support.
The app is complete.
We are very satisfied!

Teaology Skincare
Italy
2 days using the app
Edited June 18, 2021

Just delete this app, useless. It will make your cart page very very slow. Even reduce the sales. After their coding team "Optimized" the speed of our cart page. All the products variant drop down does not work anymore. And I do not know what their coding guy did. The facebook pixel does not even work anymore. All my facebook ads saying there is no event been verified. All the tracking are also effected. We are spending thousands dollars on fb everyday. They literally caused us thousand dollars lost since yesterday they installed the code. Do not use this app unless you want to lose money. I have tried to contact their support many times. They have never get back to me.

Ezreal Armwrestling Club
Canada
2 days using the app
Secomapp replied June 18, 2021

***UPDATE June 21, 2021
Hi Admin,
Our developer team has just sent you an email regarding the issue. Could you please help check and let me know your thought?
-----------
***UPDATE June 18, 2021
Hi Admin,

Our technical team has fixed the issue and reply to you via email and livechat system. Could you please check it?
-----------
Hi Admin,

Sorry for your unhappy experience with our app. Our team has just got back to work and investigating the issue for you. We will update you as soon as we find it out!

January 24, 2017

DOES NOT WORK! App would freeze up whenever we tried to edit settings and support was promotd but not helpful in resolving this.

Aquatech Imaging Solutions
United States
2 days using the app
Secomapp replied July 15, 2019

We're sorry your experience with our app was not up to the mark. Because we were on holiday and not there to support you when you reached us(We also have noticed all merchant by our holiday popup inside apps). We are back now and gladly back you up with our best if you could give us a second chance. Please write to us at support@secomapp.com for more free close assistance. Many thanks!

May 4, 2016

I certainly did not have the same experience as everyone else. What happened is that one of the developers created a freebie variant for one of my products. Before I had a chance to test the app, the freebie product was NOT hidden from my store, allowing 2 customers to successfully add that product to their cart WITHOUT satisfying any of the conditions for the freebie. After explaining the problem to development, I removed the freebie product and asked them to go over their changes again. And they did - and AGAIN they added a freebie product without later on HIDING that product from the store, AGAIN resulting in customers finding the freebie, and adding it to their cart. A few orders had to be canceled because of this carelessness.

Retro City Sunglasses
United States
2 days using the app
Secomapp replied July 15, 2019

We are so sorry about this incident. We have upgraded Free Gifts app with a specific feature as an optimal solution to this issue. Please write to us at support@secomapp.com for more free close assistance.

September 15, 2023

Launch with caution, 3PL is chaos! I thought this app would help me just automatically add a gift to cart. And it does, nice. BUT, this also means that the app creates a "duplicate Gift-product 100% discount off" in my store. The free item was fully visible in my store collection, 3PL's didn't integrate because they didn't recognize this "new item". So orders were flying out the door without the gift in the package. Maybe I hadn't done my homework, but I'm used to apps being plug-and-play especially in this price category. Two Stars for super quick customer service, didn't resolve my issues though and chat is buggy. 2 days in, I'm deleting the app for good.

Vallerret Photography Gloves US Store
United States
2 days using the app
November 5, 2023

I can't express how grateful I am for the overwhelming support I received from Mina while setting up my Shopify review app. Mina went above and beyond to ensure that everything was set up properly, and her assistance was nothing short of exceptional. Her patience and expertise made the entire process a breeze, and I couldn't be happier with the results. Mina's dedication and willingness to help truly made the difference. Five stars are simply not enough to reflect the quality of service I received. Thank you, Mina, for your outstanding support!

My Store
United States
About 1 hour using the app