Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

June 19, 2023

Support team is amazing, they reply to me with issues I needed fixing within the hour. Highly recommend this app!

S-kin Studio Jewelry
Australia
Over 1 year using the app
Secomapp replied July 2, 2023

A kind thank to you, S-kin Studio Jewelry!

We at BOGOS appreciate the positive energy you're sending our way:D
We are overjoyed to hear that you are satisfied with their assistance!
To improve our service, our staff will continue to strive for greater excellence!

If you require assistance, please contact us via Livechat or email at support@secomapp.com.

We're thrilled to have you on board!
Hannah
BOGOS - Customer Service Team

July 7, 2023

Thanks For Your Help BOGOS Team I Really appreciate your work All the problems are solved in an efficient manner and in a quick time.

Really Appreciate your work I will recommend BOGOS app for new client

Thanks a lot for helping us with my own project

Thanks For Your Help BOGOS Team I Really appreciate your work All the problems are solved in an efficient manner and in a quick time.

Thanks For Your Help BOGOS Team I Really appreciate your work All the problems are solved in an efficient manner and in a quick time.

The Juice Beauty Store
United Arab Emirates
About 2 months using the app
Secomapp replied August 14, 2023

Dear The Juice Beauty Store,

We appreciate and are grateful for your kind words about our services. That note will undoubtedly help us in our efforts to provide outstanding customer service!

Please get in touch with us by LiveChat or email at support@secomapp.com if you have any questions.

We hope to be able to help you!
Hannah
BOGOS - Customer Service Team

November 17, 2023

Great customer service!:D

Accesoro.nl
Netherlands
4 days using the app
June 14, 2023

Great App, Great Assistance Whenever we need help, the helpcenter replies very quickly Thank you to David

MEDICUBE US
United States
Almost 3 years using the app
Secomapp replied July 2, 2023

Greetings MEDICUBE US,

We here at BOGOS love the great vibes you're sending our way:D
David is ecstatic to know that you are pleased with their assistance!
Our staff will continue to strive for greater excellence in order to improve our service!

Please contact us by Livechat or email at support@secomapp.com if you require assistance.

We're thrilled to have you among us!
Hannah
BOGOS - Customer Support Team

August 10, 2023

I'm thrilled with the "Free gift Buy x and get Y" app in my Shopify store. The app itself is fantastic, and the live chat support from Anne and Brian was exceptional. They helped me customize the app to match my store's needs perfectly, even diving into the code. Their expertise and dedication are commendable. This app and its top-notch support are highly recommended!

Santerix France
United Kingdom
About 1 month using the app
July 22, 2023

Mina and Louis still helped me during the weekend, they solved my problems fast, what an amazing team!

Fresh Goods Market
Canada
6 months using the app
Secomapp replied August 14, 2023

Have a fantastic day, Fresh Goods Market!

We appreciate your kind words. Mina, Louis, and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.

If you need additional help, please contact us by live chat or email at support@secomapp.com. We are always happy to be with you.

Regards,
Hannah
BOGOS - Customer Support Team

August 4, 2023

BOGOS team is attentive, comprehensive, responsible, positive and patient. Their ability to collaborate and attention to details is outstanding. They share constructive feedback, provide examples and specific developmental suggestions.

SuperiorCare.Pet
United States
9 months using the app
Secomapp replied August 14, 2023

Hello SuperiorCare.Pet,

We appreciate you taking the time to offer such well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. We are grateful for your review and are delighted to be of assistance.

Please get in touch with us via live chat or email at support@secomapp.com if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can!

Best wishes!
Hannah
BOGOS - Customer Service Team

August 24, 2023

Thank you so much for the answer by Louis Anne
it really feel so good when someone quickly helping me
Thank you so much BOGOS team~

Store
Taiwan
2 months using the app
August 24, 2023

You don't need to worry about any problem when it happend,you have greatest support team.
Customer Support is awesome.response is so fast and they understand what problem happend to me.
DEV team also awesome they change code and help me so fast.
Thanks for your kindly support Mina.

PYKES PEAK
Japan
6 days using the app
July 14, 2023

5 STARS!!! this app is amazing! the customer service is A1. It's a powerful way to add to the cart value.

byjehmartinez
United States
6 months using the app
Secomapp replied August 14, 2023

Hi byjehmartinez,

Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team.

If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!

Best regards,
Hannah
BOGOS - Customer Support Team.