Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

August 4, 2023

BOGOS team is attentive, comprehensive, responsible, positive and patient. Their ability to collaborate and attention to details is outstanding. They share constructive feedback, provide examples and specific developmental suggestions.

SuperiorCare.Pet
United States
9 months using the app
Secomapp replied August 14, 2023

Hello SuperiorCare.Pet,

We appreciate you taking the time to offer such well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. We are grateful for your review and are delighted to be of assistance.

Please get in touch with us via live chat or email at support@secomapp.com if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can!

Best wishes!
Hannah
BOGOS - Customer Service Team

November 28, 2023

Amazing Customer support, You can't believe , how there are approaching and caring about your success.

galatrends.com
Netherlands
24 minutes using the app
August 24, 2023

Thank you so much for the answer by Louis Anne
it really feel so good when someone quickly helping me
Thank you so much BOGOS team~

Store
Taiwan
2 months using the app
July 14, 2023

5 STARS!!! this app is amazing! the customer service is A1. It's a powerful way to add to the cart value.

byjehmartinez
United States
6 months using the app
Secomapp replied August 14, 2023

Hi byjehmartinez,

Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team.

If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!

Best regards,
Hannah
BOGOS - Customer Support Team.

August 24, 2023

You don't need to worry about any problem when it happend,you have greatest support team.
Customer Support is awesome.response is so fast and they understand what problem happend to me.
DEV team also awesome they change code and help me so fast.
Thanks for your kindly support Mina.

PYKES PEAK
Japan
6 days using the app
July 30, 2023

Amazing and efficient service! Actioned everything I requested immediately. This is a useful app to get around the limitations of Shopify's 'buy x get y' discount.

Xtend Outdoors
Australia
3 months using the app
Secomapp replied August 14, 2023

Hello Xtend Outdoors,

Thank you for taking the time to write such a great response! We will surely continue to endeavor to improve our loyal clients' features and experience.

If you require any extra assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one priority is to offer you the best service possible!

Best regards!
Hannah
BOGOS - Customer Support Team

November 17, 2023

Very easy to implement. Mina is the BEST!!! So very helpful.

Longevity Texas
United States
1 day using the app
April 20, 2024

the service is good and it's totally solve my problem.

DEC Collection
Malaysia
May 24, 2023

Really great app that ultimately brings high value to any store with high converting functionalities. Special thanks to Mina who helped me setting-up offers!

Ecleasia
France
29 days using the app
Secomapp replied June 9, 2023

Hello Ecleasia,

That review has warmed our hearts tremendously! Mina is speechless right now because she is overjoyed!
Thanks to you, we now have even more motivation to improve our services in the days ahead :D

If you ever need assistance, please contact us by Live Chat or email at support@secomapp.com.

Best wishes,
Hannah
BOGOS - Customer Support Team.

November 17, 2023

Great customer service!:D

Accesoro.nl
Netherlands
4 days using the app