Buggy as different offers showed at checkout. Customers were able to get the free offer without buying the product. Horrible communication. Offers stopped showing expired but was not. Catalog Gift showed variations on page with would slow page down. Support is sparse at best. Removed Free Gifts and went with another upsell discount app.
We are sorry for your unhappy experiences with Free Gifts app. Could you please let us know which product that you used to test so that we can help test and give a proper solution to?
Our working time is from 8.30 am-6pm (From Mon- Sat Noon, GMT +7), any email sent within the time will be responded quickly. Please write to us at firstname.lastname@example.org for more free close assistance. Thanks!
Sled Dogs Snowskates Canada
Amazing Support!! The App itself is very useful - takes a little bit to learn, but quite powerful. I think there are a few minor updates they could make to ensure it's 100% bullet-proof, but right now it does the trick! Thank you!
Gods Got My Vote
So far so good they help install app which saves you time and tech skills
We are loving this app. We were running regular Bogo promotions using other apps that were complicated and time consuming to set up and constantly fail to operate consistently; causing both unhappy customers and wasting our support teams time addressing complaints. The Free Gifts app however is both powerful and a piece of cake to set up a promo on. And the service is the best I have ever experienced from any developer. Lightning fast and intelligent responses to any request. Highly recommend this crew.
Sulis And Thermae 2
A good functional app overall, however when the app is being updated or there is slight changes with our website, the app doesn't always comply and needs further investigation. Overall a solid app.
We've been using this app for almost 2 months now, and loving it. 3 things to love about this app:
1. Flexible & easy-to-use
2. Support is top notch - including when I needed the install done on a Sunday
3. Intuitive and user-friendly interface for the customer
Would definitely recommend.
Titika Active Wear
Responsive team that was helpful with any questions or concerns I had for our store.
All Shades Covered
Responsive team, quick implementation, user-friendly app, and adds a new dynamic to our store
Very useful app. Great support team that is communicative and helpful. Thank you!
Easy to install -- they do it for you! And fast customer service.
Excited to see where this App can take us!!