BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,166)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its BOGO offers and automatic gift addition to carts, which significantly enhance sales and customer satisfaction. They praise its seamless Shopify integration, user-friendly interface, and customizable promotions. The app is noted for its reliable performance and easy setup. Exceptional customer support, with team members like Mina, Anne, and David, is frequently highlighted for their prompt and helpful service.

December 29, 2015

Support is always fast and good, they install everything for you and make sure their app is compatible with your OTHER apps -- not all app suppliers would do this. Price reasonable and functions are useful, they also customize the display of their functions to suit your theme at no extra cost. We have used it for almost a year now and no major problems so far and bugs are always fixed in no time.

Cellbone Hong Kong
Hong Kong SAR
Almost 5 years using the app
Edited March 6, 2024

A great app for promotions, to increase basket value and increase conversion. Easy install and great support from Anne and Brian who were really happy to customise elements to match our theme too and ensure everything working as expected. Support was extra fast too.

More Than Just a Gift | Narborough Hall
United Kingdom
Almost 5 years using the app
July 25, 2023

Support have been excellent, upon contacting them regarding an issue on a few of our websites they resolved the issues within a matter of minues. The team at Secomapp were very quick and efficient at fixing the problems and getting our sites working properly again

Federal Bikes
United Kingdom
Almost 5 years using the app
Secomapp replied August 14, 2023

Hi Federal Bikes,

We are so grateful for your trust and satisfaction with BOGOS app. It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheer,
Hannah
BOGOS - Customer Support Team.

September 22, 2019

This app made a massive difference to how our cart operates in the best possible way. Customers really like to see the extra items physically in their cart and though the interface is a little clunky, the app is super powerful and can do anything we’ve wanted so far, very pleased!

Great White North VC
Canada
Almost 5 years using the app
June 19, 2020

I have used this app for more than 4 years and we get so much ROI from this one app - it is great. I also really like and appreciate their fast and responsive customer service. Their team have made many customization to app for us.

DERMA E
United States
Over 4 years using the app
Edited August 30, 2021

Great Help! very nice support team and always a very quick answer. Problem was solved after 30 minutes.

Ginsonline
Belgium
Over 4 years using the app
Secomapp replied March 29, 2021

***UPDATE Apr 12, 2021
Hi Ginsonline Team,
We have tried to contact you via several tickets including: #97289, #97067, #96635 regarding the issue with $0 products. Could you please check your mailbox and let me know your thought?

-------------
Hi Ginsonline,
I’m really sorry for your unhappy experience! Our Developer Team has completed fixing the issue for you. We have replied to you via ticket no #96635. Could you please check your mail box and let me know your thought?
Thank you so much!
Robert
Free Gifts – Customer Support Team

November 22, 2019

Incredible support provided (quick installation and response to questions)! Surprised the app was able to work with other checkout flow apps installed on site.

Epicuren Discovery
United States
Over 4 years using the app
March 17, 2023

Super speedy response/help with support! Have had nothing but a great experience with this app! :)
Would recommend!

Scribble Prints Co.
United States
Over 4 years using the app
Secomapp replied March 22, 2023

Dear Scribble Prints Co.,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our BOGOS app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

January 22, 2024

I thought I had left a 5 star review a year ago, but this is an outstanding app the customer service is bar none. The new update is even better than before and they (David) helped set my new store up seamlessly. Couldn't be happier with this and the results that the BOGO have had on my store's top and bottom line. Only wish I would have downloaded it sooner. :)

All Purpose Creams
United States
Almost 3 years using the app
June 20, 2023

Would recommend this app. It's relatively easy to use, the devs are always helpful, and their response time is super fast as well.

by charlotte
Australia
Over 4 years using the app
Secomapp replied July 2, 2023

Good day to you by charlotte,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Hannah
BOGOS - Customer Support Team.