Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration, user-friendly interface, and unique features like URL parameter conditions. It's praised for boosting sales and conversion rates through free gift offers. Despite a higher price point, its additional functionality and glitch-free operation provide value. The responsive and knowledgeable support team, along with a live chat feature, are appreciated for quick customization and issue resolution. Merchants report increased average order value and movement of slow-selling items. Features allowing customers to claim gifts and use both BOGO and discount codes are also highly valued.

August 10, 2023

Really good customer service- will keep this app for any future use of any new offers that I add to the store

Toshi Jewels
Australia
4 days using the app
November 5, 2023

Staff are very helpful and quick to respond. Thank you David for your help.

1122CORP
Australia
2 days using the app
November 20, 2023

10/10 Recommend! I tried 2 other apps before this one, and they both had quirky problems. This app works perfectly, and when I had questions, Mina from customer service instantly replied to help me! Excellent functionality and top notch customer service!

MIXOLOGIE
United States
23 minutes using the app
September 15, 2023

Launch with caution, 3PL is chaos! I thought this app would help me just automatically add a gift to cart. And it does, nice. BUT, this also means that the app creates a "duplicate Gift-product 100% discount off" in my store. The free item was fully visible in my store collection, 3PL's didn't integrate because they didn't recognize this "new item". So orders were flying out the door without the gift in the package. Maybe I hadn't done my homework, but I'm used to apps being plug-and-play especially in this price category. Two Stars for super quick customer service, didn't resolve my issues though and chat is buggy. 2 days in, I'm deleting the app for good.

Vallerret Photography Gloves US Store
United States
2 days using the app
August 30, 2023

La plateforme est simple d'utilisation et un conseiller est toujours là pour répondre à nos questions et nous aider le plus rapidement possible !

Solinotes
France
7 months using the app
August 2, 2023

Customer support is amazing, they helped me with everything very good. and the offer on my site looks good!

SolarioShop
Netherlands
6 days using the app
Secomapp replied August 14, 2023

Good day to you SolarioShop!

We appreciate you taking the time to leave such a positive feedback! We will keep working hard to improve the features and experience for our devoted customers.

If you require additional assistance, please contact us via live chat or email at support@secomapp.com. We are always willing to assist. Our main goal is to give you the best service possible!

Best regards!
Hannah
BOGOS - Customer Support Team

October 2, 2023

i had a lot to change and set up but David was here !! He did a really good job so big thanks to him.

L'Enfant Malin
Estonia
About 18 hours using the app
June 28, 2023

David strikes again!

Always so prompt with their responses and have fixed every issue i've encountered - Ace team!

Glow Dreaming
Australia
About 2 months using the app
Secomapp replied July 2, 2023

Good day Glow Dreaming,

Thanks so much for joining us! We couldn't be happier to have met your expectations with our app and services, especially David! Our BOGOS app will definitely improve thanks to your support.

If you have any questions or concerns, feel free to contact us by live chat or email at support@secomapp.com.

Best wishes,
Hannah
BOGOS - Customer Support Team

July 10, 2023

App works well and the customer service is amazing. Super responsive and eager to help. They went above and beyond what I thought they would do

Knesko
United States
9 months using the app
Secomapp replied August 14, 2023

Have a nice day, Knesko!

We at BOGOS are grateful for the lovely words you just left :)
This evaluation will be extremely beneficial to us as we strive for optimal customer service!

If you have any questions, please contact us via Live Chat or email at support@secomapp.com.

Looking forward to assisting you!
Hannah
BOGOS - Customer Support Team.

May 24, 2023

This plugin is simply fantastic! It works flawlessly and the support team is outstanding. They respond promptly and provide excellent assistance.

flattersatz Medienverlag
Austria
3 months using the app
Secomapp replied June 9, 2023

Hello flattersatz Medienverlag,

We are grateful for your wonderful review! Our entire team is really ecstatic! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers.

Please contact us via live chat or email at support@secomapp.com if you require assistance. If you require our assistance, we are always available!

Good day to you!
Hannah
BOGOS- Customer Support Team