BOGOS.io Free Gift Buy X Get Y , 1,719 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.
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A great app
The app is really great at first glance and has a variety of uses. For minor adjustments, the support was immediately available and could answer every question 100%. A really great app.
Good day hofmax.de,
You made our day with your trust in BOGOS app and your awesome review! Our team is all happy to know that we could support and satisfy you!
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!
Best regards,
Hannah
BOGOS - Customer Support Team.
Installed this app 7 hours ago. Have been in touch with the support ever since. I am facing three different issues. I have been assured that the issues are solved, but they simply are not. So I reached out to them again. They again assured me its fixed. But they are not. Struggling with this back and forth now for several hours. From an app that charges 50 euros per month i expect that it works straight away.
We apologize for not meeting your expectation during our session yesterday, William Walker.
The request took us multiple attempts to complete as there was an issue with the Cart message not being rendered in sync with the script of your Cart drawer. Thanks to your kind cooperation in pointing out the problem, we were able to catch the bug and resolve it soon after. We have also included more information and details in our support email #138713 for your convenience. Could you help us check your mailbox?
We really look forward to your response!
Richard
BOGOS - Customer Success Manager
Customer service is the best of all the applications I've tested. They listen and are very responsive.
Thank you very much, Dolcesolezza!
We were thrilled to get such positive comments!
Thanks to your efforts, we are now even more motivated to improve our services in the next days :D
Please get in touch with us via Live Chat or email at support@secomapp.com if you need assistance.
Enjoy your wonderful day!
Hannah
BOGOS - Customer Support Team
Great support from Mina and Alex. They answered us quickly and customized the app according to our design. The app seems to work very well. I can only recommend it.
Greetings AmePure.no,
We at BOGOS appreciate the positive energy you are sending our way:D
Mina and Alex are pleased to hear that you are satisfied with their help!
In order to enhance our service, our personnel will continue to strive for greater quality!
If you need help, please get in touch with us by Livechat or email at support@secomapp.com.
We are overjoyed to have you here!
Hannah
BOGOS - Customer Service Team
communication team is great they are very cooperative. i am just loving how they clear all my confusions.
Hi Havenhubco,
I'm Hannah from BOGOS - Customer Support Team. Thank you so much for leaving us a wonderful review!
Customer satisfaction is always our highest priority and we are also thrilled to know that you enjoy our app. We will try their best to improve our app more user-friendly.
If we could do anything to support your business even more, please feel free to let us know via our live chat or email us at support@secomapp.com.
Best regards,
Hannah
BOGOS - Customer Support Team.
Super reactive customer support, Anne and Daniel were an absolute pleasure to work with, they answered our questions in no time, and made the setup process incredibly smooth.
Hi Pippadu,
Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Anne and Daniel would be the happiest when reading your awesome words. Your support motivates us to work harder on improving our app and our support team.
If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!
Best regards,
Hannah
BOGOS- Customer Support Team.
Phenomenal support
Customer support couldn't be more helpful. Did most of the work for me. I would recommend this to everyone.
Great and fast Support. The App seems expensive, but it's a great and easy way to publish Discounts to your Customers.
Greetings Eukanuba,
We just received your thoughtful review and we couldn't be any happier :D
With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time!
Our team will be right here over at Live chat or in the email support@secomapp.com if you ever need us. Let us know and we will be right there to assist!
Much appreciated!
Hannah
BOGOS - Customer Support Team