Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

Edited March 6, 2024

A great app for promotions, to increase basket value and increase conversion. Easy install and great support from Anne and Brian who were really happy to customise elements to match our theme too and ensure everything working as expected. Support was extra fast too.

More Than Just a Gift | Narborough Hall
United Kingdom
Almost 5 years using the app
September 22, 2019

This app made a massive difference to how our cart operates in the best possible way. Customers really like to see the extra items physically in their cart and though the interface is a little clunky, the app is super powerful and can do anything we’ve wanted so far, very pleased!

Great White North VC
Canada
Almost 5 years using the app
March 17, 2023

Super speedy response/help with support! Have had nothing but a great experience with this app! :)
Would recommend!

Scribble Prints Co.
United States
Over 4 years using the app
Secomapp replied March 22, 2023

Dear Scribble Prints Co.,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our BOGOS app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

June 19, 2020

I have used this app for more than 4 years and we get so much ROI from this one app - it is great. I also really like and appreciate their fast and responsive customer service. Their team have made many customization to app for us.

DERMA E
United States
Over 4 years using the app
Edited August 30, 2021

Great Help! very nice support team and always a very quick answer. Problem was solved after 30 minutes.

Ginsonline
Belgium
Over 4 years using the app
Secomapp replied March 29, 2021

***UPDATE Apr 12, 2021
Hi Ginsonline Team,
We have tried to contact you via several tickets including: #97289, #97067, #96635 regarding the issue with $0 products. Could you please check your mailbox and let me know your thought?

-------------
Hi Ginsonline,
I’m really sorry for your unhappy experience! Our Developer Team has completed fixing the issue for you. We have replied to you via ticket no #96635. Could you please check your mail box and let me know your thought?
Thank you so much!
Robert
Free Gifts – Customer Support Team

July 13, 2018

Best customer experience ever. They were very helpful!

Rocky Mountain Barber Company
Canada
Over 4 years using the app
Edited February 27, 2017

The customer support was amazing. They even answered my email on Saturday! My request for customization was done in one day. I would recommend it to anyone who is on the fence.

Evesgarden
United States
Over 4 years using the app
Edited September 28, 2018

A perfect app to make gifts to customers in order to retain them. Assistance is really fast and available to solve requests and open tickets.

I really recommend this app!

Be Perfect Store
Italy
Over 4 years using the app
Edited May 26, 2023

The support team has been very helpful and quick in resolving errors. So far we haven't had any bugs with the new version.
Hoping that they offer the bundle feature again :)

HairMNL
Philippines
Over 4 years using the app
November 26, 2018

App worked perfectly, and Nicolas went out of his way to ensure that we were up and running before our busiest weekend of the year.

Fatboy USA
United States
Over 4 years using the app