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Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through features like free gift promotions and multiple offers. It's praised for its user-friendly interface, quick performance, and seamless Shopify integration. The responsive customer support and efficient live chat are also highly valued. Merchants find the app's compatibility with email marketing campaigns and clear offer descriptions beneficial. The notification system for new deals is also well-received.

August 10, 2023

Mina - Fantastic, quick response and had our offer back up & running within minutes. Great customer service & seamless process,Thank you :)

ellaandjo.ie
Ireland
5 months using the app
November 25, 2023

It was the best experience working with support mina she went out of the box to help us out

RoR Coffee Roastery
United Arab Emirates
6 days using the app
November 13, 2023

Very helpful support team when I have difficulties. This is the only app that satisfy our needs for free gift set up!

NBA Store Philippines
Philippines
2 days using the app
November 10, 2023

Great app and great customer service. It helped us generate over 200+ sales in 2 hours with a single promotion.

Bakje Geluk
Netherlands
5 days using the app
November 22, 2023

Anne on the support team is outstanding! Not only did she answer my question and fix my issue, but she also noticed a few bugs that I had no idea existed which made the app much more user-friendly. I highly recommend BOGOS. Support gets to you right away.

OBVIOUS SHIRTS
United States
About 3 hours using the app
November 23, 2023

Just signed up for a free trial and had an issue combining the free gift promo with another discount on my Shopify store. I reached out to customer service for help and received very quick and helpful support. (It turned out to be an issue within my shopify settings, not the BOGOS app).

Trifora Wellness
Australia
About 4 hours using the app
November 6, 2023

Super nice app and super nice assistance!

Maqua Cosmetics
Italy
4 months using the app
November 28, 2023

Best customer service I ever had inside and outside shopify. Highly recommended integration.

Urth International
Singapore
5 days using the app
July 20, 2023

I was recommended BOGOS by a friend after I mentioned I needed an easy-to-use "free gift with purchase" app. Installing it ended up being one of the best decisions I've ever made.

Not only is it easy to setup and just WORKS, but the customer service is BEYOND what most apps will ever offer. Rarely is there ever an issue, but when there is one, they're on top of it and fix it fast.

My business basically is only profitable with "free gift with purchase" deals and I use BOGOS to make it work. So I quite literally depend on BOGOS to keep my business alive and profitable. It's that good.

Wicked Warlock
United States
5 months using the app
Secomapp replied August 14, 2023

Dear Wicked Warlock,

This is BOGOS - Customer Support Team. Thank you so much for your compliment on the BOGOS. Your support means the world to us and it would encourage BOGOS Team to work tirelessly to improve the features for our valued customers.

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We are always ready to serve!

Best regards,
Hannah
BOGOS - Customer Support Team.

November 19, 2023

It was an amazing customer service from Mina! The app is very useful. I am really happy with Bogos and Mina! :) Thank you for all your help Mina!

Bosphorus Leather
United States
About 20 hours using the app