Overall rating
4.3
Counts per rating level
  • 68% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient processing of store credits and compatibility with various themes and plugins. It's praised for its ability to store credit in customer accounts, addressing a common Shopify issue. The support team is known for their quick and effective help. The app is appreciated for simplifying the returns process and establishing credit lines for clients, boosting sales and customer loyalty. It's particularly beneficial for small businesses.

December 14, 2017

They have excellent customer service! We have been using the app for about a week now and it is great. It does exactly what we need and says it does. Todd stands by his app and is open to suggestions for improvements. Is quick to help with any issues or questions you may have.

Spear Gear Nyc
United States
About 4 years using the app
June 15, 2018

Finally a cost efficient and streamlined store credit app, this app has made our returns process 3 x more efficient by saving us around 2 minutes per credit we issue, and for a store with 10s of thousands of customers this is something we badly needed, if you are still creating individual discount codes as store credits for your customers I would highly suggest this app!

Generation Outcast Clothing
Australia
Over 3 years using the app
Edited September 23, 2020

Fresh Credit has been vital to the success of my online store. I recently had a technical issue, a rarity for this application, but Cara was able to provide prompt service and got the issue quickly resolved. Thank you ByteStand!

HACKLEY PICK-UP STORE
United States
Almost 3 years using the app
December 18, 2017

Store credits were a must-have for us to migrate to Shopify, and Fresh Credit delivered just in time.
This is a hassle-free way to give customers store credits instead of a discount code that they can lose or share, without worrying about creating customer groups etc.
Of course, there are some things we'd like to have within Fresh Credit, but I'm confident they will be included in future updates.
Thank you, Todd!

Fillingpieces
Netherlands
Over 2 years using the app
November 4, 2019

I like everything about this App. I would love to see the option to generate reports about the credit status of my customers.

PixieLane
United States
Over 2 years using the app
March 5, 2021

It does just what you want it to do! I wanted to make some minor styling changes and I needed help importing my customers, and Cara was there in a flash to help me out!

Canoe Club
United States
Over 2 years using the app
July 16, 2021

This app works well and is constantly getting better. The small dev team is very prudent about responding to any questions you may have. Though there are a few things I wish the app would provide, the team is working very hard with constant improvements on the app. If you actually want good customer service and a well made app I would get this one.

Northwest Sportscards
United States
About 2 years using the app
December 3, 2021

We have used this app for over 2 years now, and have had such a great experience! Love how easy and simple it is to use, no added difficult steps. Quick support responses. Highly recommend! Huge thanks to Cara for such fast support!

All The Right Junk {Plus Size} Boutique
United States
About 2 years using the app
August 1, 2019

This app really does make it easy for small and start business owners to take care of their customers. Transactions are faster and easier for both the business and customers giving us more time to focus on other things to improve our business rather than the problems that this app has already solved for us :) good job!!

Fitcover Australia
Australia
Almost 2 years using the app
October 3, 2019

We love Fresh Credit! It is so easy to add store credit for returns and customers have no problems finding and applying their store credit when it's time for them to check out! Very simple and easy to use for both sides. Love, love love!

Rosie Daze Boutique
United States
Almost 2 years using the app