Reviews (45)

Overall rating
4
Counts per rating level
  • 89% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
December 8, 2024

L'Univers Du Maillot
France
About 2 months using the app
January 26, 2023

I would like to exclude from the fulfillment process only the order detail records where "line_items.variant_inventory_management" is NULL, is this possible? Thank you in advance for your cooperation.
I have made this request.

I contacted support.
They were very polite and very quick to respond and very helpful.
Thanks,

Plus WebLife Demo Store
Japan
SyncX replied January 27, 2023

Hi! Thank you so much for taking the time to write such a wonderful review for us🤩  We really appreciate it! We’ve passed your comments on to our team so they can enjoy the good vibes too! ✨

January 20, 2023

We used FulfillSync for 2.5 years and it worked like a dream. Without it we would have been really stuck so I can 100% vouch for how good this app is and how well it worked for our business. Well done Team FulfillSync!

The Funky Appliance Company
United Kingdom
Over 2 years using the app
SyncX replied January 27, 2023

We are glad to have you as our customer! 💛 Thank you for sharing your kind words with us. 🙏 It means a lot to us and our entire team!

July 22, 2021

Fantastic App that keeps getting little updates and being developed. Allows us to import fulfilled orders from our warehouse and sends out automatic notifications and archives orders etc etc. A real time saver for a fair price.

above & beyond
United Kingdom
21 minutes using the app
November 10, 2020

I think this app is great!!! because it helped me save a lot of time on tracker and a lot more......

Store Boss
United States
12 minutes using the app
May 19, 2020

We are using the app to fulfil orders on Shopify and add tracking information. That was really an essential step to complete our fulfilment cycle. Thanks to the app we are now able to update orders on Shopify without taking too much time. Once the app has been set up, you just need to make sure you are uploading the same file format every time. The team at UpTracker have been great to set up the app for us. If you run into issues, they are very responsive and quick to help. I would recommend the app to anyone who is looking to bulk update orders on Shopify with tracking information.

Gargoyle Wine Club Canada
Canada
About 1 month using the app
SyncX replied May 24, 2020

Thank you so much for the review. We understand our app is not perfect yet. Our team will continue to improve the app to serve all users better. Please drop your suggestion at support@uptracker.app that can help us make the app better.

February 5, 2020

exelente APP te recomindo. ahorara mucho tiempo de subir tus archivos 100% te recomiendo Up Tracker.

eAguila Store
United States
6 months using the app
January 30, 2020

We just started using this App to upload FedEx tracking numbers into our Shopify account. We just finished uploading our Fedex shipping info into our Up Tracker account. We were "hi fiving" each other and i told my staff to go ahead and leave for the evening. Within a matter of minutes we started receiving emails and phone calls from our customers complaining that their FedEx shipping numbers didn't match their shipping addresses. Then panic sets in for me. That's 2500 hundred very unhappy customers that we need to respond to immediately with the correct information. My staff is gone for the evening, and I dont know how to upload or edit any CSV files. So I decided to take a shot at reaching out to UpTracker's customer service team via live chat. I didn't think that I would get anywhere with a live chat due to my limited knowledge of uploading and editing CSV files. But the heavens blessed me with a customer service team that jumped right into action. These guys understood that I had a serious customer service issues to deal with coupled with my limited experience. They researched the issues, spent time thoroughly trouble shooting all possible scenarios and found the solution that works. Wait... It gets better, because all I had to do was to sit back, relax and enjoy watching true professionals work their magic with positive attitudes and bright enthusiasm. Without their help, we would have lost thousands of customers as well as our credibility. I'm truly thankful for all of their support and I would recommend this App to every single company who's looking for a great product and peace of mind. Thank you!

FRCHS LA
United States
8 days using the app
SyncX replied January 30, 2020

Thank you so much for your review, it makes us happy that you are satisfied with our service. We are always here and help users as soon as possible. Please, anytime you have a question, reach out to us. We are here to help you.

January 23, 2020

I loved this app since it is super accessible and adapts to my purposes. I realized Ella thanks to a friend who recommended it to me And in the same way I highly recommend it since it improves the experience 100%

CocoSop
United States
About 2 months using the app
SyncX replied January 23, 2020

Thanks for your honest review! We hope to serve you better.

December 17, 2019

Fulfilled 500+ order with "Pending fulfillment" status. To switch it to "Fulfilled" status we spend 3 days of manual work as nothing helps. The support team was unuseful absolutely. Keep away this app.

Just Paint By Numbers
Hong Kong SAR
17 days using the app
SyncX replied January 21, 2020

We feel the pain that the status were updated wrongly. UpTracker can perform correction to update of wrongly fulfilled orders. UpTracker can use like a bundle edit of fulfillments too. Do switch to file upload and enabled the option "Update fulfilled orders too" to do that.

November 26, 2019

it was good until recently, it stopped working after they had an huge outage (their homepage says they were fixing it), not only that it doesn't work anymore(even after I tried clear all cookies & cache), the uploaded excel files was placed in queue and NEVER do anything....when it works it picked orders to fulfill which is horrible to look through ALL my orders to check which is now fulfilled and which one is unfulfilled...I have to do it manually 1 by 1.... (imagine 100 orders or 1000 orders)

Top Gadget Corner
Australia
3 months using the app
SyncX replied November 26, 2019

We are very sorry for this experience. UpTracker was doing a migration to new servers. There was a minor mistake happen during the migration that causing the downtime is longer than usual. Everything is back to normal now. If not, please reach out to us at support@uptracker.app.

November 20, 2019

This App is really helpful! I love it. It uploads all tracking numbers in seconds. The price is also very good.

Thanks

Shoppydaily
United States
11 months using the app
SyncX replied January 21, 2020

Thanks you so so much! we really need your support.

September 30, 2019

I have been using this App for 1 Year now and I really love it. It is very easy to use, the support team is always there and until now I don't have any issues. I recommend this App for sure!

Ohmaily.com
United States
9 minutes using the app
May 21, 2019

muy buena app buenisimaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa e increible de verdad que siiiiii

ANTONNELA
United States
11 days using the app
April 18, 2019

very very cool eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

JAMMED-STORE
United States
10 days using the app
April 9, 2019

very nice i recomend ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

420&thestore
United States
2 months using the app
Edited February 20, 2019

This application is fabulous, I was able to speed up all my orders, it helped me a lot :). Genial!!!

Holy Trendy
Peru
5 days using the app
January 17, 2019

Just seen the demo, it wil be great to work with the App.
This will be a nice thing to do in the Shopify store!!!
thanks
JJ Cordero

JC Suppliers GO
Guatemala
About 14 hours using the app
December 18, 2018

I'm using and it is not working maybe I have to use more days in order to understand it better.
Thank you

Trendylanda
Ecuador
4 days using the app
October 10, 2018

UpTracker saved me a ton of time! I usually use MassFulfill for excel fulfillment but their service has been down a lot lately. UpTracker has a small fee per order but it works great

FlexPosture
Canada
22 minutes using the app
Edited October 8, 2018

I use UpTracker to download custom tracking info from our fulfillment service. They have no interface to Shopify, but they do have FTP. It was reasonably straightforward to configure UpTracker to process their tracking file. The result is perfect handling of our fulfillment service's order tracking info!

I recommend this app and its companion, Exportable, for your custom fulfillment processing needs.

Spice Pharm
United States
4 months using the app
September 18, 2018

easy to install and configure, customer support is really helpful and fast responding, very useful app to update shipping information

Amabrush
Austria
About 1 year using the app
August 13, 2018

Special Thanks to Yas for Guiding all the Way. This app is saver to me. It complete herculean task of adding tracking numbers without any hassle. Looking for ward to use it to full potential. :)

Joey Chan
India
1 day using the app
July 17, 2018

Great customer service! ❤️ Looking forward to better changes!

Frequent Forage
Singapore
6 months using the app
May 4, 2018

The help centre was great!! Prompt and willing to assist.

Apple Boy Cider Co
Australia
About 19 hours using the app
May 3, 2018

Excellent APP, I like it. We recommended.

Laffyshop
United States
1 day using the app
April 16, 2018

trying to use for mass uploading

Grabushome
Hong Kong SAR
5 months using the app
April 16, 2018

Team is willing to solve an issue and help a lot

Alphabuying
Hong Kong SAR
3 months using the app
April 16, 2018

it is useful apps for us to upload all tracking in bulk

Heyweekends
Hong Kong SAR
4 months using the app
April 16, 2018

Great app.

Useful for uploading tracking numbers

Blackzoo
Hong Kong SAR
About 1 month using the app
April 9, 2018

Awesome customer support!!! You guys Rock!

Cyber Zone Online
Australia
4 months using the app
January 26, 2018

Too slow when updating old orders

Hyperionshop
France
About 1 year using the app
January 25, 2018

awesome app, now i can track with GLS TNT and Correos Express. :)

Skullriderinc
Spain
7 days using the app
Edited January 8, 2018

The review pop up is over the top. Its effecting us uploading files

Active Bodiez
United States
10 months using the app
Edited January 8, 2018

Difficult to get going. not overly intuitive.

My Christmas 2
Australia
7 days using the app
January 8, 2018

Awesome product, helped us a lot with our fulfillments.

Radgears
Australia
9 months using the app
January 8, 2018

Very helpful. We can now update all our tracking painlessly.

Rainsstore
Australia
About 1 month using the app
January 4, 2017

For being a simple tracking number uploader to Shopify stores this works great. We get are order spreadsheet from are supplier everyday and run it through Uptracker and the tracking numbers are store in the orders within minutes. Sure beats coping and pasting those tracking numbers to your customers.

Dilydalee
United States
3 months using the app
December 8, 2016

This app is a must-have if you do volume!

Lucas Surfboards
United States
About 1 month using the app
November 17, 2016

app was great, been some updates and now it doesnt work, just keeps saying source is being updated been 10 hours and no trackings have been implemented, no answer from support yet...customers are waiting for their tracking this is ridiculous

Casefather
Canada
4 months using the app
November 14, 2016

Had some issues but their support is very reliable and prompt!

Phonebibi
China
3 months using the app
September 11, 2016

Great App, support is very responsive and easy to work with.

Krewdenim
United States
17 days using the app
Edited January 5, 2016

This app is exactly what I was looking for. It saves me a hell lot of time when sending hundreds of tracking codes to customers which I had to do manually before. It is not that easy to setup though and there is no installation help but support assisted me greatly and even changed the app to make it easier for me.

Buyondo
Germany
8 days using the app