Overall rating
4.2
Counts per rating level
  • 88% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
Edited February 20, 2019

This application is fabulous, I was able to speed up all my orders, it helped me a lot :). Genial!!!

Holy Trendy
Peru
5 days using the app
December 18, 2018

I'm using and it is not working maybe I have to use more days in order to understand it better.
Thank you

Trendylanda
Ecuador
4 months using the app
Edited November 7, 2022

I've been looking for a long time for this simple software to close the supply circle. Works well in testing and fulfills orders well.
The problem is Shopifys logic behind a fulfilled order is flawed. An order has to be fulfilled to send a notice to your 3PL or fulfillment partner and once it's fulfilled the App cannot add the tracking info!! Really an order isn't fulfilled until its fulfilled!! Shopify should send a Request to fulfill but leave the order open so it can actually be fulfilled when you know what's been sent!!

CHeW
New Zealand
2 days using the app
SyncX replied September 11, 2023

Thank you for your positive feedback! 🌟 We're glad our app is working well for you.

We understand the challenges with Shopify's fulfillment logic and appreciate your input. We'll work on improving our integration. Your feedback is valuable! 📦🤝

May 19, 2020

We are using the app to fulfil orders on Shopify and add tracking information. That was really an essential step to complete our fulfilment cycle. Thanks to the app we are now able to update orders on Shopify without taking too much time. Once the app has been set up, you just need to make sure you are uploading the same file format every time. The team at UpTracker have been great to set up the app for us. If you run into issues, they are very responsive and quick to help. I would recommend the app to anyone who is looking to bulk update orders on Shopify with tracking information.

Gargoyle Wine Club Canada
Canada
About 1 month using the app
SyncX replied May 24, 2020

Thank you so much for the review. We understand our app is not perfect yet. Our team will continue to improve the app to serve all users better. Please drop your suggestion at support@uptracker.app that can help us make the app better.

May 1, 2018

Very uuseful and great support. Does exactly what is needed and is open to implement feedback. Thank you Jor and team :)

Gestalten Eu
Germany
About 22 hours using the app
December 17, 2019

Fulfilled 500+ order with "Pending fulfillment" status. To switch it to "Fulfilled" status we spend 3 days of manual work as nothing helps. The support team was unuseful absolutely. Keep away this app.

Just Paint By Numbers
Hong Kong SAR
17 days using the app
SyncX replied January 21, 2020

We feel the pain that the status were updated wrongly. UpTracker can perform correction to update of wrongly fulfilled orders. UpTracker can use like a bundle edit of fulfillments too. Do switch to file upload and enabled the option "Update fulfilled orders too" to do that.

May 8, 2018

easy to use, saved us a lot of time. great support.

Charmstotreasure Pixelsupply
United States
About 12 hours using the app
July 22, 2021

Fantastic App that keeps getting little updates and being developed. Allows us to import fulfilled orders from our warehouse and sends out automatic notifications and archives orders etc etc. A real time saver for a fair price.

above & beyond
United Kingdom
21 minutes using the app
January 26, 2023

I would like to exclude from the fulfillment process only the order detail records where "line_items.variant_inventory_management" is NULL, is this possible? Thank you in advance for your cooperation.
I have made this request.

I contacted support.
They were very polite and very quick to respond and very helpful.
Thanks,

Plus WebLife Demo Store
Japan
SyncX replied January 27, 2023

Hi! Thank you so much for taking the time to write such a wonderful review for us🤩  We really appreciate it! We’ve passed your comments on to our team so they can enjoy the good vibes too! ✨