Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program app for its gamified customer experience and customizable features like badges, challenges, and dynamic discount codes. They appreciate its easy setup, powerful search feature, and potential to increase customer lifetime value and average order value. The app's multilingual support and detailed analytics are also praised. Many commend the efficient and responsive customer service. The app is noted for its competitive pricing and a free plan, making it suitable for all business sizes.

October 12, 2020

Great support team
Can be challenging when setting up the program though, but once you know how works the metadata it is fine. I recommend this app

INTO THE BEARD
France
4 months using the app
Gameball replied October 31, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

Edited February 2, 2023

Servicio excelente, me atendió Donia. Increíble el trato, la eficacia y proactividad. No puedo estar más contenta.

Ohmykoko
Spain
4 months using the app
February 16, 2020

Stop grappling with which rewards app to install and get Gameball! It takes gamification to the next level, with fun challenges, badges and points for customers to earn toward discounts. It still has referrals and all the usual stuff, but lots more.

Support team is amazingly responsive and happy to jump on a call with you to help build out the program to suit your brand. The interface is super easy to use and understand, and you can build your own challenges from scratch, modify and customise everything to suit your brand.

Can’t recommend them highly enough, and it’s only a matter of time before they become a top contender in the rewards and loyalty space. Fantastic App.

Benny's Tech Bar
Australia
4 months using the app
Gameball replied April 25, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

Edited February 1, 2021

This is a review on Rana, who has been a massive help to me. She was so patient and took her time to explain about GameBall and how it works. Now I'm more equipped in this app. She's great!
As for how their system benefits my business - we will see, since we just installed it. Once again, thank you, Rana - from Beauty Beacon

BeautyBeaconLight
United States
4 months using the app
Gameball replied February 9, 2021

Thank you for your review, we're happy to know that our team was able to help💕

November 28, 2022

Customer support is awesome! Loved working with Lauren, she was super helpful! And really impressed with the app for our growing business.

Storybutton
United States
4 months using the app
June 28, 2020

i downloaded a lot of loyalty apps and by far gameball is the best one, for sure i can't wait for more features.

WulfyShop
Saudi Arabia
4 months using the app
Gameball replied July 2, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

May 29, 2022

I love this app! It is easy to use, and customizable. The staff is extremely helpful and they keep improving the features. You really can't ask for more!

ColorSoul Creationz
United States
4 months using the app
Gameball replied June 12, 2022

We are thrilled to hear that!
Thank you very much.

March 8, 2023

Sehr zu Frieden, mit dem Programm. kann es nur weiterempfohlen.
sehr einfach zu bedienen im shop auch

Los Hermanos ink Shop
Switzerland
4 months using the app
May 26, 2021

Amazing customer support and highly customizable app! Rana in particular is especially helpful and is always ready to have a think with you to figure out a solution to your challenges! Thanks Rana!

CurveCatch
Belgium
4 months using the app
Gameball replied November 4, 2021

We're flattered to hear this, thank you so much!

June 18, 2020

We've tested them all and this is by far the best class Loyalty and Rewards app on the app store (and anywhere else for that matter!)

++++++++++++++++++++++++++

Here are the top 3 reasons why we give this app 5 stars. We would have given more if we could....

1. It's awesome. The front end player profile widget is well thought out, engaging and packs a tonne of user functionality into a simple slide-out UI.

2. Great leadership and tech support behind the app to help and assist you to succeed when getting your Gameplan up and running!!!

3. Superb backend control, giving you the full creative freedom to design and configure a tiered-based rewards and loyalty program that will help you achieve the goal of every business - more sales!

++++++++++++++++++++++++++

Whatever your goal and the objectives you have for looking to implement a loyalty and rewards program, this app has got you covered. The team behind it are on a mission to help you boost your engagement with your existing and new prospect customers resulting in more conversions and ultimately more sales!!

Given Gameball's approach to opening their core rewards engine via their API, you are able to trigger rewards for literally any event you can image, for example, you could create a challenge for your users to video themselves hopping on one foot and upload it to your store, set this upload as an event in gameball and trigger a challenge to reward people as they upload. (Ok, so this is a silly challenge but you get the idea! Flexibility). A more sensible challenge may be to focus your users on your blog as that's an important part of your business model, your covered.... set an event that triggers a "blog_visits" challenge in gameball that rewards each customer for every 5, 10, 20 or even single visit your blog?

If your market demographic is more straight-laced than our young and youthful target customers then you can implement a more traditional corporate loyalty and rewards program just like those you find running in national retailers and you may wish to segment your customers with a traditional bronze, silver, gold status for example. Again, whatever your requirement, you can get there with this app. For us, we're heavily gamifying our customer experience.

There are lots of ready-baked challenges and events integrated with Shopify that will get your loyalty and rewards program up and running in no time such as signup, orders, referrals and many more.

For the more advanced requirements that you may dream up..... DO NOT FEAR THE WORD API. Embrace it, learn the basic concepts and get creative !!!

If you've not got programming experience, Gameball's help and tech docs are awesome, so you can simply educate yourself enough to be able to engage a dev freelancer or Shopify expert to program the trigger events on your site, it will be cheap as you will have already learnt how simple it is you just need it coded. The benefits are huge and the possibilities are limited only by your imagination and are endless.

Sooo, get....

Your Gameface on;
The Gameball app plugged in, and get;
Your Gameplan locked in and launched!

Tweak it, enhance it, add to it, just keep it fun and exciting for your customers and your business will be the one that is rewarded for installing this app!!

Make it happen & enjoy growing your customer base!

HAPPY GAMEIFYING :-)

iBorodum
United Kingdom
4 months using the app
Gameball replied June 21, 2020

ًWow, we are so happy that you are enjoying our app that much!!
Thanks for your feedback!