Reviews (235)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and retention, noting a potential sales increase of up to 1.5X. It features a customizable loyalty program with badges, challenges, and levels, and supports multiple languages for global usability. The app integrates well with Shopify POS and Judge.me, enhancing its functionality. Merchants find it user-friendly and easy to set up. The customer support team, including members like Dania, Lauren, and Habib, is frequently praised for their responsiveness. Continuous updates and new features indicate an actively evolving app, responsive to merchant feedback.
Refine
-
By rating
I had the pleasure of speaking with Lauren. Her customer service was absolutely amazing and she helped me walk through the process of getting started. She was very clear with her explanations and was extremely knowledgeable about the product. I love this app already!
Thank you for your lovely words!
I had a call with Lauren and she was amazing. She clearly explained the steps needed to get what I need from the platform
Great product so far and amazing customer service, especially there partnership specialist Lauren DeSouza who we have been working with.
I would like to post this because Gameball is 1 of the perfect applications on shopify that can help you get what you want without complications and the customer service is superb, they answer you even during holidays and find your solution so fast. 5 starts it is :)
Hello Joseph, for you to say " Gameball is one of the perfect applications on Shopify" makes our day! We are overjoyed with your review, thank you!
Awesome customer support and really easy to use app. Especially love how they are integrated to the POS as well.
Thank you for your review, we really appreciate it😊
This app is awesome and the support is really good. It let me jump in right away to start customizing the experience and it also scheduled an onboarding Zoom call for me the next day. I learned a lot from Habiba during our chat and am really looking forward to rolling out our new loyalty program!
Thank you so much for the amazing feedback, it means a lot to us!
We are extremely excited about our collaboration and hope you feel the same :)
Easy to configure in your shop. I had a problem with the amount of points and used the chat function integrated in the app, they responded and helped me! Turns out it was a misunderstanding on my part.
Though, I do suggest using this app!
We are so happy that you are enjoying our app! :)
Thanks for your feedback!
Great support team
Can be challenging when setting up the program though, but once you know how works the metadata it is fine. I recommend this app
We are so happy that you are enjoying our app! :)
Thanks for your feedback!
Servicio excelente, me atendió Donia. Increíble el trato, la eficacia y proactividad. No puedo estar más contenta.
Muchas gracias por tus amables palabras. Estamos encantados de que hayas disfrutado de Gameball.
Stop grappling with which rewards app to install and get Gameball! It takes gamification to the next level, with fun challenges, badges and points for customers to earn toward discounts. It still has referrals and all the usual stuff, but lots more.
Support team is amazingly responsive and happy to jump on a call with you to help build out the program to suit your brand. The interface is super easy to use and understand, and you can build your own challenges from scratch, modify and customise everything to suit your brand.
Can’t recommend them highly enough, and it’s only a matter of time before they become a top contender in the rewards and loyalty space. Fantastic App.
We are so happy that you are enjoying our app! :)
Thanks for your feedback!