Reviews (235)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and retention, noting a potential sales increase of up to 1.5X. It features a customizable loyalty program with badges, challenges, and levels, and supports multiple languages for global usability. The app integrates well with Shopify POS and Judge.me, enhancing its functionality. Merchants find it user-friendly and easy to set up. The customer support team, including members like Dania, Lauren, and Habib, is frequently praised for their responsiveness. Continuous updates and new features indicate an actively evolving app, responsive to merchant feedback.
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We love the app, we are using it for more than six months now. It's perfect if you have a gaming store or anything else that falls in the hobbies niche. The app itself has really cool feature to reward the customers. It sometimes feels a bit unstable to use in the backend of Shopify, but I would overall give undoubtedly a 5 out of 5 stars. Thanks!
Your love and support mean a lot to us. Thank you! Wishing your business a great success with Gameball.
This app is quite great, the attention they have is just perfect. (La aplicación es increible, el servicio de atención al cliente e maravilloso)
A very good loyalty program and points app, it has a lot of useful logos, and its customer service response is perfect and fast. I will recommend this app to all my seller friends!!!
Great user interface, best value for money specially when you run a retention based business and very helpful & dedicated support. Habiba (Customer success @ Gameball) and the entire support team are very responsive & supportive when it comes to troubleshooting internal issues regarding app. Big thanks for Gameball for their amazing solution. :)
It's not every day that we get such detailed feedback from customers. We are beyond grateful for that, and your kind support :)
The product looks great and has awesome support: Donia responds quickly and is always available. I recommend!
We are thrilled to hear that you found our app to be perfect for your needs👌 and that our support team was able to provide you with prompt assistance. That is what we're always up to
Did a comparison of almost all available loyalty programme apps on Shopify and found this to have the most functions if one is on the Pro plan. Subscription fees are steep but well, there isn't anything else better. ;-) Customer support is brilliant. Quick and solution-oriented. Thanks!!
Hi Jacqueline,
Thank you so much for your thoughtful feedback! we love that you loved our app and found what you are looking for and your recognition of our customer support team's quick and solution-oriented approach truly means a lot to us.
If you ever have more insights to share or if there's anything we can do to enhance your experience further, feel free to reach out. We're here to support you every step of the way!
Love this app! I was searching for something to help our website stand apart and also to engage our customers. The app idea is very creative, well executed and they have an amazing customer care team as well. I highly recommend this app!
We are so happy that you are enjoying our app! :)
Thanks for your feedback!
Excellent app, great customer service. We were looking for something exactly like this, recommended 100%.
Hey Tupisto, we are grateful for your 5-star rating and extremely pleased that you got to recommend our app. Thank you!
The app is easy to use and does everything you need for a loyalty program. We have tried many other loyalty apps, none have come close Gameball. As a bonus their customer service is outstanding. Would highly recommend!
I'm loving this app so far. It was recommended to me by another merchant, and I was actually able to set it up in a day and get it rolling. We have yet to send out any kind of announcement about it and we've got way more people signed up than I anticipated. I also totally appreciated the onboarding call with Lauren - she was super super helpful, sincere, and attentive. I didn't feel like she was pushing anything on me but rather really listening to what I was hoping to get out of the program and letting me know what features were best for me. My subsequent conversation with Dania was just as helpful. I wish all programs and services had customer service like this! Looking forward to seeing where this program takes our business!!!
Thank you for sharing your positive experience with us! We're thrilled that you're enjoying the app and that it's been easy to set up and roll out.
It is truly remarkable that your sign-ups have exceeded your expectations even before any formal announcements. Our team is here to support you every step of the way, and we're excited to see how Gameball will continue to benefit your business.
Thank you for choosing Gameball – here's to your continued success!✨