Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program app for its gamified customer experience and customizable features like badges, challenges, and dynamic discount codes. They appreciate its easy setup, powerful search feature, and potential to increase customer lifetime value and average order value. The app's multilingual support and detailed analytics are also praised. Many commend the efficient and responsive customer service. The app is noted for its competitive pricing and a free plan, making it suitable for all business sizes.

Edited October 19, 2023

I'm loving this app so far. It was recommended to me by another merchant, and I was actually able to set it up in a day and get it rolling. We have yet to send out any kind of announcement about it and we've got way more people signed up than I anticipated. I also totally appreciated the onboarding call with Lauren - she was super super helpful, sincere, and attentive. I didn't feel like she was pushing anything on me but rather really listening to what I was hoping to get out of the program and letting me know what features were best for me. My subsequent conversation with Dania was just as helpful. I wish all programs and services had customer service like this! Looking forward to seeing where this program takes our business!!!

Blackhare
Canada
7 months using the app
Gameball replied August 31, 2023

Thank you for sharing your positive experience with us! We're thrilled that you're enjoying the app and that it's been easy to set up and roll out.

It is truly remarkable that your sign-ups have exceeded your expectations even before any formal announcements. Our team is here to support you every step of the way, and we're excited to see how Gameball will continue to benefit your business.

Thank you for choosing Gameball – here's to your continued success!✨

May 7, 2021

Excellent app, great customer service. We were looking for something exactly like this, recommended 100%.

Tupisto Cabo
Mexico
7 months using the app
Gameball replied November 4, 2021

Hey Tupisto, we are grateful for your 5-star rating and extremely pleased that you got to recommend our app. Thank you!

August 29, 2022

The app is easy to use and does everything you need for a loyalty program. We have tried many other loyalty apps, none have come close Gameball. As a bonus their customer service is outstanding. Would highly recommend!

Yum Candy
Australia
7 months using the app
February 21, 2023

I had an excellent experience with Loyalty, Rewards & Referrals! Their platform is incredibly user-friendly, making it easy for me to set up and manage my loyalty program. I was impressed with the wide range of features they offer, including customizable rewards, referral tracking, and detailed analytics.

One thing that stood out to me was their exceptional customer service. Whenever I had a question or needed assistance, their team was quick to respond and provide helpful solutions.

أرزاق بلس
Saudi Arabia
7 months using the app
Gameball replied March 30, 2023

Thank you for choosing our platform, and we look forward to continuing to support your loyalty program needs in the future. We love doing business with you!

March 12, 2023

This app is a first , I've tried multiple apps that theoretically promises good user experience and reward/loyalty systems , but most of them never delivers the intended results .
Gameball actually helped me boost my sales by 1.5X just by Offering rewards and points , that boosted customer retention rate.
Moreover, the app allows you to track the performance of your referral and rewards programs. You can see how many referrals have been made, how many rewards have been redeemed, and how much revenue your program has generated. This information helps you to tweak your program for better results and maximize your sales growth potential.

Game On
Egypt
7 months using the app
Gameball replied March 30, 2023

We appreciate you taking the time to share your positive experience with our app. We're thrilled to hear that Gameball has helped you to boost your sales and improve your customer retention rate through our rewards and loyalty system.

We are also happy that you find our tracking and performance analytics useful for optimizing your programs and maximizing your sales growth potential.

Thank you for choosing Gameball, and we look forward to continuing to support your business in the future.

April 3, 2023

Je suis encore en test de l'application mais tout à l'air bien. Le service client est au top ! Merci pour votre aide :)

Oyna
France
7 months using the app
December 22, 2022

The customer service of this team with a thorough walk thru is impeccable as well as the customization options.

FunctionalFitwear.com
United States
6 months using the app
Gameball replied December 29, 2022

Thank you for your great words Shani ! We are happy to help always 💛

June 8, 2021

We do really like the app!! Recommended !! You will experience a amazing strategy ;) Customer Service 10/10

SIMPLYOU
Belgium
6 months using the app
Gameball replied November 4, 2021

Thank you for your awesome feedback, we aim to provide an exceptional experience for all of our customers :)

April 27, 2022

I'm really enjoying using Gameball, they have premium features for a good price and an excellent Success Team - Habiba has always been quick to respond and super helpful! Highly recommend.

SEGA SHOP UK
United Kingdom
6 months using the app
Gameball replied May 8, 2022

Trust me, we enjoy working with a big brand like Sega just as much! Thank you so much for your kind words, always happy to help :)

June 15, 2021

We used Smile for 2 years, and Gameball is in a league of its own. There are SO many more features that you cannot even compare the two. As it currently stands, one would be foolish to use any other loyalty program from the Shopify app store than this one. The customer support is fantastic and the app just works incredibly well with tons of clever features.

Lianox
Germany
5 months using the app
Gameball replied November 4, 2021

Hi Lianox, thank you for sharing the awesome experience you encountered with our product. Your review means the world to us!