Reviews (235)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, noting a potential sales increase of up to 1.5X. It features a customizable loyalty program with badges, challenges, and levels, and supports multiple languages for global usability. The app integrates well with Shopify POS and Judge.me, enhancing its functionality. Merchants find it user-friendly and easy to set up. The customer support team, including members like Dania, Lauren, and Habib, is frequently praised for their responsiveness. Continuous updates and new features indicate an actively evolving app, responsive to merchant feedback.

December 22, 2022

The initial setup was difficult, but with your support we were able to get started successfully. Every time we have had problems, they have been solved with your careful support. Thank you!

I look forward to working with you again in the future!

RASICAL
Japan
9 months using the app
Gameball replied December 29, 2022

We look forward to not only working with you Toru but to reaching great success together! 🚀

October 27, 2022

This app is so beautiful and delightfully customizable. Certainly worth jumping in. You can really fit it to your brand.

Wargames Delivered
United States
9 months using the app
December 1, 2022

great app and support, program works perfect for our site and our customers are happy with their rewards!

潤舍.生活家居 Luxury Life
Taiwan
9 months using the app
March 12, 2023

I cannot say enough good things about Gameball, they have been with me every step of the way. Gameball has had a great impact on my sales and customer engagement at both the store and online. We have had great success growing our customer base through their program. They also have great training and customer service.

Dude, Sweet Chocolate
United States
9 months using the app
Gameball replied March 12, 2023

We are so happy to hear that! To more and more success together 🎉🎉

August 4, 2022

Gameball has a unique value proposition! It turns customer experience into a game. The customer service is extremely helpful. The proactively reached out to us to try to improve our referral program.

Fulament
United States
9 months using the app
October 29, 2020

I've tried several programs over the past few years and Gameball has convinced me the most by far. You can adjust almost anything and if something is missing, the support team will help you immediately. The price-performance ratio is excellent and I've recommended the app to many Shopify friends and they all love it. Keep it up, I'm looking forward to the new features!

RAVE Clothing
Germany
9 months using the app
Gameball replied October 31, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

Edited April 25, 2022

Amazing App, its extremely user friendly for both store owner and customer.
The Support team is very active and always there to guide and explain how to use all the features and iNcrease ROI.
They have a dynamic roadmap and always add new features to the app. Highly Recommended

E Parkville
Egypt
8 months using the app
Gameball replied May 8, 2022

May we always strive to exceed your expectations, Sally! It's our pleasure to serve customers like you :)

Thank you very much!

February 2, 2023

Don't worry about it's difficult to use and set up because the CS is so nice and helpful for the tech me how to set up my program. Now I can easy to manage the VIP level discounts and give them more rewards. And the price is reasonable for a small business.

Que Fashion Store
Hong Kong SAR
8 months using the app
Gameball replied March 30, 2023

We're happy to hear that you found our pricing reasonable for your small business. And Glad our team helped you gain what you are looking for .. To more successful milestones with Gameball!

October 3, 2022

We have been looking for an app to support customer retention by way of loyalty and rewards. We downloaded and used 6 on the shopify store but have never been satisfied with the process or the feedback. We finally found the ONE with this app! It is incredibly easy to use, very customisable in terms of rewards and the customer service is incredible! So happy we finally found this! This is a gamechanger

ShopKerta
Saudi Arabia
8 months using the app
June 20, 2022

Customer Service is outstanding A++. This app is SO UNIQUE. There is really none like it. They keep improving their widgets adding new features. Its really good to see an app that builds on itself and constantly improves. Most apps stay stagnant, they get infrequent updates or just patch bugs. Having an app that you pay for monthly + rely on to retain customers such as this, that also gets better with age cant be understated. 10/10. Best app I have ever seen hands down. You just have to install it and try it for yourself. You wont regret it.

EnviroFootPrint
United States
8 months using the app