Reviews (235)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, noting a potential sales increase of up to 1.5X. It features a customizable loyalty program with badges, challenges, and levels, and supports multiple languages for global usability. The app integrates well with Shopify POS and Judge.me, enhancing its functionality. Merchants find it user-friendly and easy to set up. The customer support team, including members like Dania, Lauren, and Habib, is frequently praised for their responsiveness. Continuous updates and new features indicate an actively evolving app, responsive to merchant feedback.

October 12, 2023

The customer support team is super helpful and knowledgeable.

WellCart
United States
About 2 months using the app
Gameball replied October 15, 2023

We are so happy to hear that Toaa and we look forward to a booming loyalty program for your clients 💫 💪🏼

Edited October 12, 2022

We really like this app and the enormous potential it has for customer loyalty and retention. Our customers are enjoying it too. After running into one small problem we reached out to the Support Team and they were able to get things back on track quickly (the problem was completely my own fault, a user error!) Highly recommend this app!

enablersoutpost
United States
About 2 months using the app
May 31, 2023

I think this app is very useful and very nice.
Assistance is immediate.
There is also the free plan.

Liula.it
Italy
About 2 months using the app
Gameball replied June 20, 2023

Thank you for your positive feedback on our app. We're glad to hear that you find it useful and appreciate its functionality. We hope you are always enjoying using Gameball 💫

February 4, 2021

This app does amazing things and the customer service is above and beyond most other apps that I've tried or used! Thank you to Rana for your patience and help! I am looking forward to being able to show my customers all they can do and earn on my website! :)

Flower City Soap Company
Canada
About 1 month using the app
Gameball replied February 9, 2021

We are so happy that you are enjoying our app! :)
Thank you for your feedback😄

May 11, 2022

Superb introduction by Habiba from the team. Intriguing features and looks sleek and everything is customisable!

Venture Drive Coffee
Singapore
About 1 month using the app
Gameball replied May 15, 2022

We are incredibly grateful that you took the time out to leave us a 5-Star review. It's much appreciated!

January 26, 2021

Nous utilisons Gameball pour notre programme de fidélité. Après en avoir testé bcp d'autres, je dois dire que cette app est vraiment complète et assez simple à utiliser.
Les niveaux sont de très bons outils de fidélisation ainsi que les challenges.
De plus, le fait de pouvoir récompenser nos clients de plusieurs manières (cashback, réduction et autre) est vraiment très utile.
Le support est aussi très réactif et rapide.
Finalement il y a pas mal d'intégrations possibles avec d'autres app ce qui est parfait pour centraliser les choses.
Nous ne pouvons que recommander cette app !

Tags 4 Pets
Switzerland
About 1 month using the app
Gameball replied February 9, 2021

Nous sommes heureux que vous appréciez notre app ! 😊 Merci pour vos commentaires!

October 5, 2022

One of the best loyalty programs that we have tried to work with. Lauren has been so helpful with the onboarding and setting up the strategy of our program. I'll update this review as more of our customers get to use it.

Never Summer Snowboards
United States
About 1 month using the app
October 15, 2020

brilliant app highly reccomend staff are friendly and are always on hand to help out anytime and set up was really easy with guidance

EnvyCollectionuk
United Kingdom
About 1 month using the app
Gameball replied October 31, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

Edited August 23, 2022

Unfortunately I have to change review-the app is not working, we haven't got one signle customer signing up for our program after spending days designing it, because it doesn't work. Support is impossible to talk to - their chat is never working. We're getting a better app.

Yoga Hero DE
Singapore
Almost 3 years using the app
Gameball replied February 11, 2021

Thank you for your review, we're happy to know that our team was able to help💕

November 28, 2022

Una aplicación con un funcionamiento increíble. Se adapta perfectamente a nuestro modelo de negocio. Seguiremos usándola sin duda.

paraperrosygatos.es
Spain
About 1 month using the app