Reviews (235)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and retention, noting a potential sales increase of up to 1.5X. It features a customizable loyalty program with badges, challenges, and levels, and supports multiple languages for global usability. The app integrates well with Shopify POS and Judge.me, enhancing its functionality. Merchants find it user-friendly and easy to set up. The customer support team, including members like Dania, Lauren, and Habib, is frequently praised for their responsiveness. Continuous updates and new features indicate an actively evolving app, responsive to merchant feedback.
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Habiba was very knowledgeable and answered all of my concerns about the app. We are still working on some things for our initial rollout of the app, but as long as it works with our SHOPIFY POS I feel the app should help boost our future sales and customer retention.
We hope we continue to exceed your expectations and cater to your needs. Thank you so much for your support!
Great customer support. Can't express how meaningful it is for someone to talk and communicate as well as they do.
We are delighted to know you received a 5-star experience and we promise we will always strive to over deliver !
Très bon retour du service client qui est là pour nous aider, concernant l'application, je suis encore novice dessus mais ça a vraiment l'air prometteur, merci à Dania
Vos commentaires sont très appréciés ! Nous sommes ravis de vous servir à nouveau bientôt.
After so many trial and errors, I finally found the BEST app for what I was trying to implement into my store and my customer's shopping experience! Rana was so kind and extremely responsive to every single message and question left! I love that this app allows you to have a reward program WITH levels and the best part, IT BEING FREE! I am so satisfied with this app, great job you guys!
Thank you so much! this means the world to us
Habiba did a great job onboarding! looking forward to seeing what this app can do. I recommend this app to add fun to your store.
Thank you so much for your kind support! Our pleasure :)
I used many Apps for Loyalty and points rewards. Gameball is most effective with many scenarios, very easy, neat design, and excellent customer experience. From my point of view. All E-commerce websites must try this App. It is Amazing, easy and not expensive for the service they give
Thank you
Hello Shadeeka! Just wanted to let you know how much your review means to us here at Gameball. It always makes our day when we find customers happy of the service we provide.
So excited for our collaboration, Shadeeka.
If customer forget his gameball account password how they reset gameball account password? Please guide all the steps to recover or reset password. Thanks
You simply can reach out to the customer support and we'll do it for you :)
Very effective customer service, clean layout, very well thought out and streamlined process! Hope for more improvements along the way!
Always a pleasure to serve you! Thank you so much, Noel.
I looked at ALLLL the loyalty programs available on Shopify and this one was one of the only ones with immediate chat...when you need help. Most of them required an email with a two day response time. Omar personally contacted me when he saw that I needed help and stayed with me until I felt confident in my decisions on how to calculate the rewards...giving wonderful explanations and helpful advice. Highly recommend!
Not for me right now, as I need a Reviews an E-mail automation integrated to the Rewards program. Right now, it only offers 3rd party integrations, and my problem is that I need to upgrade to the PRO Plan in order to do that plus paying for the other apps to integrate as well. Other than that the app has the best design in the marketplace.
"The app has the best design in the marketplace " makes a fantastic review! We apologize for the inconvenience, we are looking forward to working with you in the near future