Reviews (243)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer retention and sales through customizable loyalty programs and gamification. They value its ease of integration with Shopify, responsive customer support, and effective onboarding. The app's flexibility allows for tailored adjustments to fit specific business needs and brand identities, with regular updates and multilingual support enhancing its global appeal. Improvements in customer lifetime value and average order value are noted.
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app molto completa, la sto provando e l assistenza è eccellente. contiene molti rpogrammi di affiliazione e rewards
THIS APP IS DISASTER
They creat something that they cannot change and they dont know how to change.
I told them already my website is going to publish on 30th Mar, and they promised definitly will reslove it before the date, but until today I did not get any reply from them. Beside the customization of this app is poor, and the customer service never reply you promptly, I understand the time zone is different, but when you are online why are you still replying so slowly? because they are not prefessional, they dont know their app well, they dont know how they have builded this thing. :)
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I just dont want to speak any more but your reply really pissed me off. You said you have got the confirmation from my side that the problem has been resolved? Who were you contacting? Can you show us the prove?I NEVER GET ANY REPLY FROM YOU! Such a LIAR
Update:
We're sorry to hear that you were unhappy with our previous response. We apologize if our message caused any frustration or misunderstanding.
However, we kindly ask to maintain a more professional and constructive language as we are only here for you and to support you and we will always do.
We are always happy to assist and provide evidence of any communication as needed. So please feel free to reach out to me directly at "rana.hatem@gameball.co" so we can discuss this further and work towards a resolution.
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We appreciate you taking the time to share your feedback about our app. We apologize for any inconvenience caused.
I would like to clarify that our records indicate that our team worked to resolve the issue promptly and that you were notified of the resolution on March 25th. with direct confirmation from your side that it has been resolved so, we would appreciate it if there were anything else that you needed help with, we would love to help.
We are always open to customer feature requests and we regularly review feedback from our users and work to implement the most requested features in a timely manner. While we may not be able to accommodate every feature request, we are committed to continually improving our product and providing the best possible experience for our users.
Thank you again for your feedback and for being a valued user of our app.
This app allows me to perfectly get customers back in to my store! Cha-Ching! Habiba was incredibly helpful and a wealth of knowledge!
We are so excited to help you turbocharge your acquisition and retention rates :)
Your feedback is much appreciated, thank you!
I was looking for Loyalty programs and Gameball was just what we are looking for. They where very helpfull and respond quickly.
Hi Iris
Your review energizes us to keep delivering better. Thanks a bunch!
Found this app after reviewing multiple apps for our rewards portal. Great service, Habiba was great on our set up call ! Lots of flexibility in this system.
We are so proud we made it :)
It's absolutely our pleasure to have you, and thank you so much!
このアプリは、完成度が大変高いよいアプリだと思います。フリープランも充実していますのでスタートアップの方には大変おすすめできると思います。有料プランは更にすばらしい機能と細かな設定ができるようです。本当に素晴らしい。加えてサポートが更に素晴らしい経験でした。Daniaさん手厚いサポートに心より感謝します。このアプリで、必ず結果を出していきたいと思います。
Habiba was very knowledgeable and answered all of my concerns about the app. We are still working on some things for our initial rollout of the app, but as long as it works with our SHOPIFY POS I feel the app should help boost our future sales and customer retention.
We hope we continue to exceed your expectations and cater to your needs. Thank you so much for your support!
Great customer support. Can't express how meaningful it is for someone to talk and communicate as well as they do.
We are delighted to know you received a 5-star experience and we promise we will always strive to over deliver !
Love the gamified experience for customers
Hi Kelly
Thank you for your review. We hope you enjoy the app and build some fun programs!
Très bon retour du service client qui est là pour nous aider, concernant l'application, je suis encore novice dessus mais ça a vraiment l'air prometteur, merci à Dania
Vos commentaires sont très appréciés ! Nous sommes ravis de vous servir à nouveau bientôt.