Reviews (234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and retention, noting a potential sales increase of up to 1.5X. It features a customizable loyalty program with badges, challenges, and levels, and supports multiple languages for global usability. The app integrates well with Shopify POS and Judge.me, enhancing its functionality. Merchants find it user-friendly and easy to set up. The customer support team, including members like Dania, Lauren, and Habib, is frequently praised for their responsiveness. Continuous updates and new features indicate an actively evolving app, responsive to merchant feedback.
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I wanted to be your first review!
I really like how Gameball looks & feels. I think it's s the best in customers engaging that recently joined Shopify App Store. I am looking to witness it in top engaging apps, will keep using at and share the results with you, keep going gurus!
We are so happy you are enjoying our app! :)
Thanks for your feedback!
Great app with smooth user experience and pretty flexible to set-up. Best part is the support team, they know what they are talking about and also suggest great ideas!
Extremely thrilled to hear that, Shaz! Thank you so much for your sweet words.
We are a new partner with Gameball. From the beginning, I can tell "they have the best user experience and support!".
Thank you for your review Hadeel!🌻
Amazing program that is SO easy to use! Customers love it and we love it! PLUS - the support team is quick to respond and very helpful!
Hi Kaitlyn
Thank you for the glowing review! We're so glad to have you as a client.
app molto completa, la sto provando e l assistenza è eccellente. contiene molti rpogrammi di affiliazione e rewards
Alia, Dania, and Lauren were all incredibly helpful. They are friendly, knowledgeable, and responsive. They answered ALL of our questions and really helped us understand how to make gameball work for our customers. We're so excited to continue our relationship with them and get gameball rolling on our website! Highly recommend!
We are super happy with your feedback! And glad all our support team will be happy to help anytime
This app allows me to perfectly get customers back in to my store! Cha-Ching! Habiba was incredibly helpful and a wealth of knowledge!
We are so excited to help you turbocharge your acquisition and retention rates :)
Your feedback is much appreciated, thank you!
THIS APP IS DISASTER
They creat something that they cannot change and they dont know how to change.
I told them already my website is going to publish on 30th Mar, and they promised definitly will reslove it before the date, but until today I did not get any reply from them. Beside the customization of this app is poor, and the customer service never reply you promptly, I understand the time zone is different, but when you are online why are you still replying so slowly? because they are not prefessional, they dont know their app well, they dont know how they have builded this thing. :)
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I just dont want to speak any more but your reply really pissed me off. You said you have got the confirmation from my side that the problem has been resolved? Who were you contacting? Can you show us the prove?I NEVER GET ANY REPLY FROM YOU! Such a LIAR
Update:
We're sorry to hear that you were unhappy with our previous response. We apologize if our message caused any frustration or misunderstanding.
However, we kindly ask to maintain a more professional and constructive language as we are only here for you and to support you and we will always do.
We are always happy to assist and provide evidence of any communication as needed. So please feel free to reach out to me directly at "rana.hatem@gameball.co" so we can discuss this further and work towards a resolution.
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We appreciate you taking the time to share your feedback about our app. We apologize for any inconvenience caused.
I would like to clarify that our records indicate that our team worked to resolve the issue promptly and that you were notified of the resolution on March 25th. with direct confirmation from your side that it has been resolved so, we would appreciate it if there were anything else that you needed help with, we would love to help.
We are always open to customer feature requests and we regularly review feedback from our users and work to implement the most requested features in a timely manner. While we may not be able to accommodate every feature request, we are committed to continually improving our product and providing the best possible experience for our users.
Thank you again for your feedback and for being a valued user of our app.
Found this app after reviewing multiple apps for our rewards portal. Great service, Habiba was great on our set up call ! Lots of flexibility in this system.
We are so proud we made it :)
It's absolutely our pleasure to have you, and thank you so much!
このアプリは、完成度が大変高いよいアプリだと思います。フリープランも充実していますのでスタートアップの方には大変おすすめできると思います。有料プランは更にすばらしい機能と細かな設定ができるようです。本当に素晴らしい。加えてサポートが更に素晴らしい経験でした。Daniaさん手厚いサポートに心より感謝します。このアプリで、必ず結果を出していきたいと思います。