Reviews (243)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer retention and sales through customizable loyalty programs and gamification. They value its ease of integration with Shopify, responsive customer support, and effective onboarding. The app's flexibility allows for tailored adjustments to fit specific business needs and brand identities, with regular updates and multilingual support enhancing its global appeal. Improvements in customer lifetime value and average order value are noted.

May 29, 2022

Very customizable, and support is very helpful and take all the time to solve your problems ! I strongly recommend it :)

Golden-shop
France
Over 1 year using the app
Gameball replied June 12, 2022

Thanks a bunch for your kind words, means a lot!

June 10, 2022

I recently switched to Gameball from another loyalty app to get better functionality at a good price and I am totally blown away. There are so many ways to customise my program, it's easy to get caught up tweaking settings. I can't wait to deep-dive into segmented campaigns.

Cara Cashmere
Australia
About 1 year using the app
Gameball replied June 12, 2022

We are thrilled to hear that :)
Thank you very much for your warm support, and we can't wait to turbocharge your business performance with Gameball.

December 14, 2022

The customer service alone is worth it. But the program interface is easy to use and looks great. It also has a cool gaming theme which is great if your business is gaming related like ours is

Melting Ghost Gamewear, LLC
United States
About 1 year using the app
Gameball replied May 21, 2024

We appreciate your fantastic review!

December 7, 2022

Great program to interact with customer and help to boost sales in long term. Easy to use and very supportive staff to help you solve difficulties.

littlecorner.home
Hong Kong SAR
About 1 year using the app
Gameball replied May 21, 2024

We’re grateful for your rating! Your satisfaction is our top priority, and we’re thrilled to have met your expectations.

January 23, 2023

we are still on testing phase however it seems very promising , the training session was super helpful. thanks Dania

Chaosproducts
Egypt
About 1 year using the app
Gameball replied March 30, 2023

We are happy to work with you to achieve great things for your store, retain and grow your customer base as well!

May 2, 2021

Very great app, with lots of opportunity and fun for my customers.
It makes the trafic on the website get a higher range too. I just love this app

Diamond Art DK
Denmark
About 1 year using the app
Gameball replied November 4, 2021

We are thrilled to have you as part of the Gameball family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to ...

November 29, 2022

Virker som det skal, nem at installere og vedligeholde. Kan kobles sammen med andre app som f.eks. mail løsning så vi kan målrette kunder der tager del i kundeprogrammet. Har kun haft brug for support en enkelt gang, men fik hurtig hjælp uden problemer. Klart anbefales.

Hedenhus
Denmark
About 1 year using the app
January 18, 2024

We are switching over after seeing how much better Gameball is compared to a couple of the other apps we first used (Glow and Smile.io). The ability to do a dynamic code on the fly is a huge plus over those two apps meaning staff at the point of sale, and customers on the website, can generate a discount code using a sliding scale instead of a fixed amount preset by the store. You can still have ...

PunkOuter Games
United States
About 1 year using the app
Gameball replied February 20, 2024

Hi Phil,

We are honored to be receiving this review from you! We can't thank you enough and we hope you've had the time to dive deeper and discover more. Feel free to share ...

February 20, 2024

Nothing but praises, the Gameball team has been amazing to help us get going and are very good listeners as to what we would like to see differently in the app for our customer facing interactions. This is honestly a gem app, I can't believe I just found out about them. Best loyalty program management app out there.

Félix & Norton
Canada
About 1 year using the app
Gameball replied February 22, 2024

Hey Simon

We're so glad to hear! Actually, chapeaux to your beautiful store and how you've matched your Gameball widget perfectly :) We hope you continue to find what you ...

Edited February 15, 2023

UPDATE after a year of use: Gameball is a really good app, especially in terms of the large variety of things you can do to let customers earn rewards and the types of campaigns you can run. And, the value cannot be beat, hands down! Frankly, having been in the digital / platform / loyalty / mobile business for decades, it's absolutely absurd how much other service providers charge for VIP tiers, ...

Grinning Cat Books
United States
About 1 year using the app
Gameball replied August 31, 2023

Thank you so much for taking the time to share your comprehensive feedback after a year of using Gameball! We're truly thrilled to hear about your positive experience and how ...