Reviews (236)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty program features that boost customer retention and sales. They appreciate the user-friendly interface, customizable rewards, referral tracking, and comprehensive analytics. The app also includes gamification elements and integrates well with other platforms. Merchants note reliable performance and responsive customer support, enhancing the onboarding experience and contributing to business growth and customer satisfaction.

November 14, 2022

Superb support from Dania the whole time during the onboarding process. She was super prompt and helpful in answering all questions, providing solutions and suggestions when I ran into some issues. Overall, the interface is user-friendly enough and has a very decent offering compared to other more established players who are charging a crazy premium for almost similar features.

Please, Thank You
Singapore
Almost 2 years using the app
Gameball replied November 24, 2022

Thank you for your support and for the 5 stars review! Our team will always be happy to help along the way 🚀

November 19, 2020

Best Loyalty program in the market. Great interface and great customer service. The app gives you a full range of options and at the same time, you can integrate it into multiple languages. Fully recommend this app!

VESIICA
Spain
Almost 2 years using the app
Gameball replied December 23, 2020

Thank you so much for your recommendation and your review! We really do appreciate it :)

November 23, 2020

Gameball is a very good points rewards app with very nice UI design. Here are its benefits:
1) Great front UI design with attractive icon and interface
2) Nice and simple backend interface to easily understand all settings
3) App integration function which can achieve customer leave review ( I'm using judge.me and get points rewards
4) Nice custom message pop up function to different audience. Hope more function will be added by developer to make this rewards app greater.

Nature Therapy
Singapore
Almost 2 years using the app
Gameball replied December 23, 2020

We are glad to know that you enjoy using Gameball, and thanks for your 5-stars review!
Please don't hesitate to reach out to us with your suggestions or if you need help with anything.

October 14, 2022

Great and simple set up. The icons and levels make it easy to customise to your brand. Easy look and feel on your website. There are some useful ideas on campaigns and extra points for participating in certain sales activities.

Base Essentials
Australia
Almost 2 years using the app
December 29, 2022

5 star service so far from the customer help team.
If this apps does what it says on the tin then it's going to be really cool!
Will come back with an update once we've been running the program for a while.

E1 Brew Co
United Kingdom
Almost 2 years using the app
Gameball replied December 29, 2022

Thank you Antony for your review and we wish you a happy new year🎉!

It means a lot to us and whenever you need help to attain the best results for your loyalty program our success team will be there to help you know where to find us 😉

October 29, 2022

So far everything is working out perfectly. Support is nice and helpful. Will keep using the app- Thanks

MineralsClub
Italy
Over 1 year using the app
November 24, 2020

The app looks great both in the back office and on the website for customers to use with lots of nice features. Would be great to see some of the top-end features onto the Pro plan but might just be wishful thinking. The team responds, seemingly any time of day, with answers and help.

DnDice
United Kingdom
Over 1 year using the app
Gameball replied December 23, 2020

Thank you so much for your feedback! Our support team will reach out to hear more about your suggestions 😄

May 17, 2022

Super effective application that helps me to retain my customers. Also I was glad to work with Habiba, one of the gameball team, such a helpful and patient person who explain everything and moves with me step by step and helps me to understand the application and to implement my project ideas through gameball.

Beauty 911
Egypt
Over 1 year using the app
October 13, 2022

Lauren is smart, patient, and available to help with a users needs. She has spent multiple calls screen sharing with me to answer all my questions.

Both& Apparel
United States
Over 1 year using the app
October 27, 2020

I am totally in love with this app! I can promise you that your customer will enjoy it and will generate more traffic on your shop. Also the customer support is very good and help you very quickly if you have any question.
Best app for rewarding your customer and make more sales for sure!

Japan Deal World
Japan
Over 1 year using the app
Gameball replied October 31, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!