Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program app for its gamified customer experience and customizable features like badges, challenges, and dynamic discount codes. They appreciate its easy setup, powerful search feature, and potential to increase customer lifetime value and average order value. The app's multilingual support and detailed analytics are also praised. Many commend the efficient and responsive customer service. The app is noted for its competitive pricing and a free plan, making it suitable for all business sizes.

August 9, 2022

Great app that fits perfectly our needs and the needs of our costumers. The support team is incredible attentive and proactive in solving any issue or inquiry.

Soyamigo
Mexico
Over 1 year using the app
October 29, 2021

I've been using this app for a few months now and it has been great. I had some issues creating a referral program but the chat support was fantastic. Thank you!

Cariona
United States
Over 1 year using the app
Gameball replied November 4, 2021

Hello Eric! It's great to hear that our support team was able to help you out, thank you for your kind words.

May 29, 2022

Very customizable, and support is very helpful and take all the time to solve your problems ! I strongly recommend it :)

Golden-shop
France
Over 1 year using the app
Gameball replied June 12, 2022

Thanks a bunch for your kind words, means a lot!

June 10, 2022

I recently switched to Gameball from another loyalty app to get better functionality at a good price and I am totally blown away. There are so many ways to customise my program, it's easy to get caught up tweaking settings. I can't wait to deep-dive into segmented campaigns.

Cara Cashmere
Australia
About 1 year using the app
Gameball replied June 12, 2022

We are thrilled to hear that :)
Thank you very much for your warm support, and we can't wait to turbocharge your business performance with Gameball.

December 14, 2022

The customer service alone is worth it. But the program interface is easy to use and looks great. It also has a cool gaming theme which is great if your business is gaming related like ours is

Melting Ghost Gamewear, LLC
United States
About 1 year using the app
December 7, 2022

Great program to interact with customer and help to boost sales in long term. Easy to use and very supportive staff to help you solve difficulties.

littlecorner.home
Hong Kong SAR
About 1 year using the app
January 23, 2023

we are still on testing phase however it seems very promising , the training session was super helpful. thanks Dania

Chaosproducts
Egypt
About 1 year using the app
Gameball replied March 30, 2023

We are happy to work with you to achieve great things for your store, retain and grow your customer base as well!

May 2, 2021

Very great app, with lots of opportunity and fun for my customers.
It makes the trafic on the website get a higher range too. I just love this app

Diamond Art DK
Denmark
About 1 year using the app
Gameball replied November 4, 2021

We are thrilled to have you as part of the Gameball family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon

October 9, 2022

User-friendly product that does exactly what it says it can! Our experience using Gameball for rewards has been a breeze. A large part of that is due to their top-notch customer service team (S/O to Lauren for the fantastic onboarding process!).

alder apparel
Canada
About 1 year using the app
November 29, 2022

Virker som det skal, nem at installere og vedligeholde. Kan kobles sammen med andre app som f.eks. mail løsning så vi kan målrette kunder der tager del i kundeprogrammet. Har kun haft brug for support en enkelt gang, men fik hurtig hjælp uden problemer. Klart anbefales.

Hedenhus
Denmark
About 1 year using the app