Reviews (137)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to convert social media followers into real customers, enhancing both customer acquisition and retention. It is praised for its effective social media integration, which boosts VIP and subscriber lists, sales, and influencer program management. Key features include automated influencer outreach, Klaviyo integration for email and SMS marketing, and automated rewards for social engagement. The app is user-friendly due to its seamless Shopify integration and is supported by responsive and helpful customer service, especially during personalized onboarding. Continuous updates and reliable performance further solidify its reputation among e-commerce businesses aiming to link social media engagement with sales efforts.

March 1, 2023

We're so excited to partner with Gatsby and impressed by its capabilities, both for brand awareness and retention. In particular, Jared has been invaluable, going above and beyond to support us in getting us set up as well as helping us develop a clear strategy for how Gatsby will elevate our current marketing efforts. Unbelievable customer support.

Italeau
United States
8 months using the app
June 21, 2023

brett and jared are awesome! they made the onboarding process seamless and gatsby has saved me so much time!

alice mushrooms
United States
8 months using the app
Gatsby replied August 18, 2023

Thank you for such a great review! We look forward to working more with you.

January 22, 2022

We love this app! Fantastic support from Brett and Jared, the best team. This app has everything we were looking for!

Megahoodie
Norway
8 months using the app
November 10, 2022

I've been in digital marketing for over 20 years, leading Fortune 500 company teams and managing billions in media. I can honestly say, Gatsby is a thoroughly thought out product which leverages principles of the viral coefficient, in an intuitive interface that allows for store owners to leverage and monetize every customer and the majority of their visits. In an age where ATT has destroyed discovery, Gatsby is a must have app. Lastly, their account management and customer service teams are first class.

Momentary Ink
United States
7 months using the app
Edited March 22, 2018

Excellent experience from start to implementation. We've been fortunate to see the Gatsby app continue to get better and better from launch. For us as a small and quickly growing business- customer referrals are our lifeline. Having an app like Gatsby in place that is fun and friendly for the customer and high-impact from a social referral results is a game changer. Not only are we getting shout-outs from customers on their most used social platforms (mostly instagram and facebook but also on twitter), now we have some automation in place through Gatsby that follows up with the most influential customers to create referral campaigns. The execution is so simple to get setup with a few clicks. Anytime I did have questions the founder Brett and his team were wildly responsive and helpful. If you're lucky enough to start using this now, do it!! You'll be ahead of your competition and this company is going nowhere but up.

Rheos
United States
7 months using the app
November 20, 2017

Very easy to install and fulfills my needs!

Teamltd Shop
Canada
7 months using the app
April 25, 2022

This is the best way we've found to get people to post about us and track what they are saying..our team is in there every day.

SLEEFS
United States
7 months using the app
September 26, 2022

We just started using Gatsby to build out our new brand ambassador program. While we’re still in the beginning stages, we’ve had tremendous help from Jared in helping us get everything set up! He has guided us every step of the way and we are excited to see the results to come.

Spongellé
United States
7 months using the app
March 15, 2018

Gatsby works great and Brett is super helpful! Nobody makes it easier to engage with your online customers on social.

Swannies Footwear
United States
7 months using the app
May 4, 2023

The Gatsby onboarding process was seamless. It was such a great user experience and the interface is very intuitive. We're so excited to start utilizing this app!

Blender Bombs
United States
6 months using the app
Gatsby replied May 5, 2023

Thanks so much for the awesome review! Happy we are able to create a positive experience for you!