Reviews (138)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to convert social media followers into real customers, enhancing both customer acquisition and retention. It is praised for its effective social media integration, which boosts VIP and subscriber lists, sales, and influencer program management. Key features include automated influencer outreach, Klaviyo integration for email and SMS marketing, and automated rewards for social engagement. The app is user-friendly due to its seamless Shopify integration and is supported by responsive and helpful customer service, especially during personalized onboarding. Continuous updates and reliable performance further solidify its reputation among e-commerce businesses aiming to link social media engagement with sales efforts.

February 1, 2025

This app is amazing and is a must have for anyone who is trying to improve their e-commerce conversion metrics. Not only is this a great app, but the customer experience and support on the back end is top notch! Gatsby is truly a five-star service.

Chunkles
United States
7 days using the app
November 19, 2024

I heard about Gatsby on a podcast and I had to try it. It's been a game changer on our first Instagram giveaway with it, allowing us to easily collect email addresses and sync them up to our email platform Klaviyo as well as the benefit of this Shopify integration we can get sales data and see first-hand the ROI on email addresses picked up with Gatsby.

We can also track/reward/email followers who tag us in stories which is awesome.

The founder was hands-on helping me set up my first campaign but you'll soon realise it is extremely easy to do yourself.

Functional Tennis
Ireland
13 days using the app
October 25, 2024

Gatsby has been incredibly valuable towards optimizing our customer acquisition funnel. Their team's support has been helpful whenever we've needed anything. We're excited to keep using Gatsby as we continue to grow our ecom biz and socials.

Candylab
United States
16 days using the app
September 30, 2024

I have never experienced such perfect customer service before. Available around the clock. I received immediate help with the setup, and everything works wonderfully. I look forward to creating many creative automations. 5 stars

Magic Pearl
Germany
3 months using the app
September 16, 2024

Gatsby helped us leverage our highly engaged social audience into expanding our SMS subscriber list. Very effective tool, low lift and high ROI!

BUCKETSQUAD
United States
About 1 month using the app
August 29, 2024

We're thrilled to be using this app! If you want to turn your social presence into real customers, I highly recommend it. The automations have been a huge time-saver, freeing us up to focus on other aspects of our business. Brett and his team have been incredibly supportive, guiding us through every step and ensuring we get the most out of the app. Our experience has been outstanding from start to finish. Highly recommended!

DANIELLA SHEVEL
United States
3 months using the app
October 31, 2017

Gatsby has been an incredible asset to the e-commerce side of our business. Their easy-to-use interface has allowed us to create custom and engaging campaigns to increase both sales and social engagement. On top of the stellar interface, the customer service is second to none. Brett has taken amazing care of us every step of the way and we can't thank Gatsby enough for the results they have produced for us! It certainly doesn't hurt that they're always coming out with new functionality that further enhances the value of the app. Give it a go, we promise you won't regret it.

Gradys 2
United States
Almost 4 years using the app
June 22, 2022

We have used Gatsby to help us find influencers already interested in our brand. We've been able to automate a large portion of this for our Ambassador Program where we've activated a large number of our audience to get them talking about us to their own followers. Jared has given extensive help with flows, Gatsby and troubleshooting. The team is always passing along suggestions to help boost results which we've seen in our sign ups and click through rates on embedded forms. Both Brett and Jared have gone above and beyond to keep us up to date and onto the latest functions. They are constantly taking feedback and suggestions on as a way to keep developing Gatsby and making it even better! Thanks guys!

Famous Footwear
Australia
Over 3 years using the app
November 8, 2021

Currently loving that the team creates an outline and process that we can pick-up and individualize. Nice to have one lest thing on the to-do list knowing that Gatsby is running outreach and follow-up for potential influencers

Tailored Union
United States
Over 3 years using the app
Gatsby replied November 9, 2021

Love to hear it! That's our goal, make it easy for you to scale your influencer strategy. I believe Jared on our team cloned our Klaviyo Flow templates for you which make it that much quicker. Please let us know if you have any questions :)

May 30, 2024

Thats what I hate about social media, you can’t get their bloody email. Till now! Love what Gatsby is doing!

lük beautifood
Australia
About 2 years using the app