Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating Instagram interactions and managing brand ambassador programs. It's praised for its seamless integration with top email platforms and user-friendly interface. The app's ability to automate user-generated content across social platforms has led to increased sales, site traffic, and customer engagement. Many commend the responsive and knowledgeable customer support, including personalized onboarding sessions and valuable tips. It's ideal for businesses aiming to enhance their social media marketing and influencer programs.

April 26, 2023

We are so excited to be using Gatsby! This is a no-frills app where you don't need to pay for extra services or features you barely use. Jared has been phenomenal in the onboarding process. He goes above and beyond to provide assistance and tips on best practices. If you are starting from scratch he will help you set up an ambassador program from the ground up. We definitely appreciate Jared's efforts to align with our company's goals and strive to meet or exceed them. We look forward to what we can achieve together!

Alabaster Co
United States
29 days using the app
Gatsby replied May 1, 2023

Thank you for the awesome shoutout! We love working with Alabaster! Gatsby is excited to be a part of your brand's growth, as we have only scratched the surface!

May 2, 2023

Gatsby offers so much more than it looks at first glance! We switched over from another more expensive influencer software and love the automation of this software. Jared is our account manager, he acts like one of our in house team. He's taken the time to make sure we utilize the platform to its full extent by meeting different members of the team who's department could benefit from features within the software.

Kate Hewko
Canada
About 1 month using the app
Gatsby replied May 2, 2023

Thank you for the kind words. We love working with you and your team! We are excited to be a part of your success and growth!

July 3, 2023

Brett and Jared have been absolutely amazing. Their onboarding process has a nice human touch, and they are always available to support and answer questions. I am excited to get the app fully set up and running, as I am currently redesigning the emails... stay tuned for updates!

ROYAL CODES
United States
3 months using the app
Gatsby replied July 5, 2023

Thank you so much for the awesome review. We are excited to see everything come together and push it live! I know Jared has enjoyed working with you and is excited to see the final product!

May 4, 2023

The Gatsby onboarding process was seamless. It was such a great user experience and the interface is very intuitive. We're so excited to start utilizing this app!

Blender Bombs
United States
6 months using the app
Gatsby replied May 5, 2023

Thanks so much for the awesome review! Happy we are able to create a positive experience for you!

August 18, 2023

The Gatsby team is awesome! They are super easy to work with, super knowledgeable, and genuinely care about your success as a brand and as a customer using their service. The customer support is awesome and thorough - we are really happy with our experience so far!

Lucy & Co.
United States
About 1 month using the app
May 30, 2023

Gatsby went above and beyond to help our storefront expand our social media outreach processes. We implemented the system in less than a couple days with the support of the Gatsby team. Using Rise.ai + Gatsby we are able to reward social media engagers with in-store credit to incentivize content creation and repeat purchases. The keyword triggered automatic responses on instagram have also opened up a world of being also to manage our social inbox when we receive hundreds of DMs everyday. Thank you Gatsby team!

DETOURE
United States
14 days using the app
Gatsby replied May 30, 2023

Thank you so much for the fantastic review! It's always fun to work with our partners at Rise.ai! I'm also happy to hear you love the automated Instagram DMs; it's one of my favorite features! We look forward to seeing even more growth!

May 23, 2023

10/10! Our experience with Gatsby has been incredible and already exceeded our expectations. JARED is truly AMAZING! We just had our onboarding session with him, and he is patient, helpful, and very knowledgeable at all the platforms we were using. They want your brand to succeed, and they will set you up for success. We’re so excited to finally have an app that will allow us to automate and help us manage our brand ambassador program, as well as reward customers for their social actions!

KOANA SWIM
Canada
4 days using the app
Gatsby replied May 26, 2023

WOW!! Thank you so much for the kind words. We are excited to see you grow and automate your ambassador community via Gatsby. Jared has enjoyed working with you guys as well!!

June 21, 2023

brett and jared are awesome! they made the onboarding process seamless and gatsby has saved me so much time!

alice mushrooms
United States
8 months using the app
Gatsby replied August 18, 2023

Thank you for such a great review! We look forward to working more with you.

July 11, 2023

If I could give more than 5 stars, I would!!! The entire Gatsby team is incredible. I had the opportunity to with with Jared for onboarding and setup and was blown away by how knowledgable and efficient he was. We were able to get all of our integrations set up on one call. I am consistently impressed with the tech and how deep their integrations go — and it is amazing to see what is on their road map for future development. Absolutely go with Gatsby if you are looking for elevating your influencer/ambassador program!!!

SQAIRZ
United States
About 19 hours using the app
Gatsby replied July 18, 2023

Thanks so much for this amazing review! We are excited to continue building and growing your ambassador program! Can't wait to see the finish products.

October 31, 2017

Gatsby has been an incredible asset to the e-commerce side of our business. Their easy-to-use interface has allowed us to create custom and engaging campaigns to increase both sales and social engagement. On top of the stellar interface, the customer service is second to none. Brett has taken amazing care of us every step of the way and we can't thank Gatsby enough for the results they have produced for us! It certainly doesn't hurt that they're always coming out with new functionality that further enhances the value of the app. Give it a go, we promise you won't regret it.

Gradys 2
United States
Almost 4 years using the app