Reviews (138)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to convert social media followers into real customers, enhancing both customer acquisition and retention. It is praised for its effective social media integration, which boosts VIP and subscriber lists, sales, and influencer program management. Key features include automated influencer outreach, Klaviyo integration for email and SMS marketing, and automated rewards for social engagement. The app is user-friendly due to its seamless Shopify integration and is supported by responsive and helpful customer service, especially during personalized onboarding. Continuous updates and reliable performance further solidify its reputation among e-commerce businesses aiming to link social media engagement with sales efforts.

October 5, 2021

Amazing integration and support staff getting set up. We are excited to be using this program and seeing how it establishes return customers and brings new customers to our store. I have never come across another app that has these features. Thanks Gatsby team!

Axion Footwear
United States
Over 2 years using the app
November 17, 2020

Within a couple of days of setting it up, we already had some great potential influencers to reach out to. Gatsby has been really helpful in recruiting for our affiliate program!

o3waterworks
United States
Over 2 years using the app
Gatsby replied November 24, 2020

Thanks Jade! Great to see our new Klaviyo integration working out for you

December 21, 2021

Awesome app and integration with our Shopify Store! The team is very responsive and does a fantastic job helping you get everything set up! We were getting inundated with influencer partnerships, this is where Gatsby came to save the day! The app allows us to fully automate our Ambassador Program and help us identify influencer opportunities at scale. Looking forward to working with the Gatsby team to optimizing our Ambassador Program. Overall great service, would highly recommend to any Shopify store utilising social media!

Petal & Pup
Australia
Over 2 years using the app
October 25, 2021

Super useful platform - AMAZING way to keep our customers engaged and organically sharing on social! The dashboard is great too - simple way to track the posts and analyze our customers behavior. Brett & the team at Gatsby have been extremely responsive and helpful with helping us get the platform set up, and answering any questions we have. Excited to grow our Instagram list!

Wren + Glory
United States
Almost 2 years using the app
June 9, 2022

The Gatsby team is super helpful and such a pleasure to work with. They are always ready to help out and are available whenever we need to have urgent calls.

Blackbough Swim
Philippines
Almost 2 years using the app
July 31, 2021

We just signed up for Gatsby due to the great reviews and right out of the gate I had some issue that needed troubleshooting and through the chat, it said they would get back to me on Monday (it was Saturday am) and that was fine. But to my surprise within minutes Brett was on chatting with me and helping me to resolve the issues at hand for almost TWO HOURS! Good customer service is rare in today's world so it was so refreshing to have someone going above and beyond! Way to knock it out of the park with customer service, Gatsby! We can't wait to see what this platform does for our business's growth.

UNBOWED
United States
Almost 2 years using the app
April 26, 2024

Love the list growth feature, super easy to set up for collecting new email & SMS subscribers in Klaviyo! Love the experience, it feels super natural to instagram!

GORGIE
United States
Over 1 year using the app
Gatsby replied May 31, 2024

Thanks Gorgie team! Being with Gatsby now for over a year, its wonderful to watch how your use-cases continue to grow as we roll out new functionality like the list growth feature.

Your team continues to drive new creative ideas around UGC, SMS campaigns and connecting the dots between your retailers, your ecomm business, Instagram and your email / sms channel. Tying everything together beautifully. Its wonderful working together!

Gorgie is inspiring business for anyone reading this review, they have a great community and marketing strategy.

Edited April 28, 2023

Gatsby is TRULY awesome - it's helping us get more engagement with creators and more direct sales from our partnerships with them. Great team -- can't recommend enough :). Jared has specifically been very helpful for the past year+ we've been using Gatsby!

The Perfect Jean
United States
Over 1 year using the app
March 20, 2019

We use the data from Gatsby to understand our customers better and streamline micro-influencer outreach. We have their popup widget & integration with our checkout page. All works great and the customer service is the best I've seen on here... Well done guys!

White Plum
United States
Over 1 year using the app
April 8, 2024

Gatsby has been an impressive app for a few years now. What really sets this software apart is the commitment to ongoing development and evolution in a direction that makes sense for customers. We have been impressed with the willingness of Brett and the Gatsby team to continue to incorporate new features that drive value for our brand. I'm optimistic that things will continue to improve. With the continual push toward influencers supporting brands, this is a necessary tool for anyone in DTC to make their brand relevant. I'd highly recommend using Gatsby and building your Ambassador / Referral / Influencer program!

Kinsley Armelle
United States
Over 1 year using the app
Gatsby replied April 11, 2024

So wonderful to hear, thank you! No question about it, we'll never stop innovating and building. We appreciate you taking note of the progress these past few years and sharing your thoughts.