GDPR Legal Cookie by iubenda

GDPR Legal Cookie by iubenda

Reviews (415)

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
    376
  • 3% of ratings are 4 stars
    14
  • 0% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    6
  • 4% of ratings are 1 stars
    17
What merchants think

Feedback submitted

Merchants appreciate the app for its ease of installation and effectiveness in managing GDPR compliance without disrupting website functionality. The customer support is highlighted as quick, friendly, and diligent in resolving issues. Additionally, the app offers customization options for colors and text, ensuring it integrates well with various website designs, and does not affect page load times.

April 25, 2023

Nur Probleme mit GDPR Legal Cookie ! Der Cookie Banner wird auf der Seite nicht angezeigt und es gibt nur Liquid Errors auf meiner Homepage durch diesen Cookie Banner App. Nicht weiterzuempfehlen.

Trandive
Germany
10 months using the app
August 18, 2020

Hat uns fast einen ganzen Tag den Checkout vom Webshop blockiert. Mussten mithilfe des Shopify Support Chat erstmal drauf kommen, dass uns diese App das beschert hat. Dadurch ist uns ein Tagesumsatz verloren gegangen, von den Kosten für die Werbung und Traffic, der somit ins Nichts geführt hat ganz zu schweigen. Äußerst ärgerlich!

ORGAINIC
Germany
6 months using the app
iubenda replied August 26, 2020

Wir von GDPR Legal Cookie bedauern dies, können aber ORGAINIC's Weg der Problemlösung nicht nachvollziehen. Unser Support ist excellent und wir helfen an jeder Stelle schnell ...

December 20, 2022

Nur Probleme mit GDPR Legal Cookie ! Der Cookie Banner wird auf der Seite nicht angezeigt und es gibt nur Liquid Errors auf meiner Homepage durch diesen Cookie Banner App.

LeBrush
Germany
3 months using the app
July 10, 2020

This app is a disaster. At first sight everything looks good and with the "normal" cookies everything works fine. But how it works with the Facebook pixel is a disaster.

First we were very kindly helped by the support with a code hack for publishing the pixel on the checkout process.
Since our Facebook Ads had worked worse and worse, we went on a search.

This app or even the hack delivered ...

Case Love
Germany
2 months using the app
iubenda replied July 16, 2020

We are sorry to here this in your case. We have over 2k customers using fbp through our app with no issues. Our free support is limited in case of fully customized Themes and ...

February 13, 2024

Price doesn't match

Gelukjes
Belgium
6 days using the app
iubenda replied February 15, 2024

I'm sorry to hear that. Would you like to expand on your thoughts and issues so that we can see if we can help you find more value within our app?

We'd be happy to help, just ...

August 13, 2023

Einstellungen im Banner-Editor gehen immer wieder verloren, eine Personalisierung der Maske mit eigenem Logo ist schier unmöglich. Ich werde ein anderes Cookie-Tool verwenden.

Pfotenposter
Germany
About 1 hour using the app
July 22, 2023

You cannot personnalise it, not even the font it looks nothing like the presentation. It's an ugly fat pop up on your site and it does not even save properly the customisation you add to it.

LOOX PRESETS
United Arab Emirates
About 1 hour using the app
2
2