Reviews (415)

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its ease of installation and effectiveness in managing GDPR compliance without disrupting website functionality. The customer support is highlighted as quick, friendly, and diligent in resolving issues. Additionally, the app offers customization options for colors and text, ensuring it integrates well with various website designs, and does not affect page load times.

December 2, 2024

I had a technical problem with a link that didn't work. Customer service responded very quickly to my request and they were able to solve my problem promptly. I am very satisfied with the customer service overall.

sevengardens.shop
Germany
4 months using the app
November 27, 2024

A great service and a very fast solution of a problem. Thank you very much! I am very satisfied.

Radka Sillerova Atelier
Germany
About 1 year using the app
October 30, 2024

the support of this app is simply phenomenal. It responds quickly. The tone is consistently friendly and professional.
And the app still works.
It couldn't be better.

Herm. Stegmann GmbH
Germany
About 2 years using the app
October 21, 2024

I was a bit upset because the cookie banner after years suddenly was not showing up anymore. However tech support solved it within few days!

earlybird coffee
Germany
10 months using the app
November 11, 2024

App works great and the support is actually awesome.

Pace
Austria
9 months using the app
January 13, 2025

Great support.

rotweiss
Germany
About 4 years using the app
January 16, 2025

Der Support reagiert schnell und zielorientiert, ist freundlich und kompetent. Die App funktioniert gut.

4Techs R&D
Germany
About 3 years using the app
July 3, 2024

What a great support team! ⭐⭐⭐⭐⭐

The app is absolutely great and I've been using it for a long time! But then I had a mishap.

I accidentally uninstalled the app and couldn't reinstall it. That was a huge problem that I couldn't solve on my own. So I contacted support. The response was very quick. Together with support, we deleted all the remnants of the app. But an error message kept coming up.

...

Hi Pumpel - Wir drucken Kinderträume
Germany
Over 1 year using the app
November 6, 2024

So einfach einzustellen. Hatte Probleme, dass der Cookie Banner nicht auf gepoppt ist. Der Support hat sehr schnell geholfen

motogorilla
Germany
Almost 2 years using the app
September 19, 2024

Ein super Support Team für das GDPR Legal Cookie Banner!

Ich hatte das Problem das der Banner im Shop nicht angezeigt wurde,nach Meldung beim Support wurde innerhalb von Minuten geantwortet und sich um das Problem angenommen.
Sie haben sich die App und meinen Shop angesehen und auch mit Gastzugang die Meta überarbeitet.
Der Fehler lag leider bei meinem Shop im Theme Code darauf haben Sie mich ...

www.buyon.at
Austria
Over 1 year using the app