Reviews (409)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use and effective GDPR compliance. They praise the responsive and professional support team for quickly resolving issues, including those related to technical difficulties like theme updates. The app's user-friendly interface is noted for being accessible to those with limited technical skills, and it offers customization options to meet specific needs. Long-term merchants commend its reliability and effectiveness, highlighting its value for businesses seeking stable compliance solutions in the European market.
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the support of this app is simply phenomenal. It responds quickly. The tone is consistently friendly and professional.
And the app still works.
It couldn't be better.
I was a bit upset because the cookie banner after years suddenly was not showing up anymore. However tech support solved it within few days!
App works great and the support is actually awesome.
very capable, fast and professional support team. I highly recommend it!
Very happy with the Customer Support Service. I had a little problem moving the Fingerprint to the Footer Menu, but I got a fast a comprehensive reply from Sahar, which resolved the issue.
What a great support team! ⭐⭐⭐⭐⭐
The app is absolutely great and I've been using it for a long time! But then I had a mishap.
I accidentally uninstalled the app and couldn't reinstall it. That was a huge problem that I couldn't solve on my own. So I contacted support. The response was very quick. Together with support, we deleted all the remnants of the app. But an error message kept coming up.
When we got to the point where we couldn't do anything anymore, I contacted Shopify. They also had a great team on hand. We tried everything late into the night. Nothing helped. Even reinitializing the shop didn't work.
Unfortunately, I had to tell iubenda support that I had to use a different app. That was the end of the matter for me.
But now comes the point where you know that not all support is the same. They didn't stop trying to find out what the problem was! A few days later, support contacted me again and asked if I could try reinstalling the app. And what can I say? It works!
The team took the time to find a solution. Just like that. I've never experienced anything like it! When you think you've tried everything, nothing happens from support and the matter is resolved. But this is different. Now that's what I call great help!
I'm so grateful for the work you do!
I can only highly recommend the app. ⭐⭐⭐⭐⭐
Ein super Support Team für das GDPR Legal Cookie Banner!
Ich hatte das Problem das der Banner im Shop nicht angezeigt wurde,nach Meldung beim Support wurde innerhalb von Minuten geantwortet und sich um das Problem angenommen.
Sie haben sich die App und meinen Shop angesehen und auch mit Gastzugang die Meta überarbeitet.
Der Fehler lag leider bei meinem Shop im Theme Code darauf haben Sie mich hingewiesen und auch Lösungsvorschläge unterbreitet.
Wenn jeder Support so arbeiten würde, wäre ich sehr glücklich.
All I have to say, very fast, effective and kind Support. Thank you
Make the Job and not expensive
Also support is cool
Sehr freundlich und hilfreich. Mein Problem wurde schnell gelöst. Danke