Reviews (409)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use and effective GDPR compliance. They praise the responsive and professional support team for quickly resolving issues, including those related to technical difficulties like theme updates. The app's user-friendly interface is noted for being accessible to those with limited technical skills, and it offers customization options to meet specific needs. Long-term merchants commend its reliability and effectiveness, highlighting its value for businesses seeking stable compliance solutions in the European market.
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We have used this app for almost five years but have decided not to continue using it. Initially, I was very satisfied with the tech support. The first time I needed assistance, the support representative was knowledgeable and resolved my issue promptly.
However, the second time, the tech support was slow and did not address my questions effectively, unlike her colleague.
After uninstalling the app, I encountered an error on our live website. The support team did not help me resolve this issue promptly, especially when compared to the response speed of other Shopify app supports.
Overall, I am very disappointed with the service this time.
An sich ist die App gut, aber der Editor/ Customizer ist extrem buggy, speichert die Schriftgrößen nicht richtig ab. Um Änderungen zu prüfen, muss man Ewigkeiten warten und oftmals werden die Änderungen einfach nicht umgesetzt und die alten Einstellungen erscheinen wieder.