Reviews (412)

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use and minimal setup, particularly valuing its effectiveness in ensuring GDPR compliance for businesses targeting the European market. The customer support team is frequently commended for their quick and effective issue resolution, especially during installation and updates. Additionally, the app's reliability and customizable cookie banner options are noted as significant advantages.

July 21, 2024

We have used this app for almost five years but have decided not to continue using it. Initially, I was very satisfied with the tech support. The first time I needed assistance, the support representative was knowledgeable and resolved my issue promptly.

However, the second time, the tech support was slow and did not address my questions effectively, unlike her colleague.

After uninstalling the app, I encountered an error on our live website. The support team did not help me resolve this issue promptly, especially when compared to the response speed of other Shopify app supports.

Overall, I am very disappointed with the service this time.

BIONUTRA
Germany
Over 3 years using the app
November 22, 2022

An sich ist die App gut, aber der Editor/ Customizer ist extrem buggy, speichert die Schriftgrößen nicht richtig ab. Um Änderungen zu prüfen, muss man Ewigkeiten warten und oftmals werden die Änderungen einfach nicht umgesetzt und die alten Einstellungen erscheinen wieder.

oceanwash
Germany
About 1 month using the app